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Frucor Beverages Limited v Blumberg [2019] NZCA 547; [2020] 2 NZLR 51 (11 November 2019)

Last Updated: 4 May 2021

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IN THE COURT OF APPEAL OF NEW ZEALAND

I TE KŌTI PĪRA O AOTEAROA
CA490/2018
[2019] NZCA 547



BETWEEN

FRUCOR BEVERAGES LIMITED
First Appellant

HARRY WANG
Second Appellant

HAYLEY SKARRATT
Third Appellant


AND

ILAN BLUMBERG
First Respondent

PETER BOARDMAN
Second Respondent

RACHEL MACKEY
Third Respondent

Hearing:

11 and 12 June 2019

Court:

French, Collins and Wild JJ

Counsel:

M G Ring QC for First, Second and Third Appellants
A L Barnett for First Appellant
P M Smith for Second Appellant
J E McLennan for Third Appellant
D J Chisholm QC, M Singh and P McKendrick for Respondents

Judgment:

11 November 2019 at 11.00 am

JUDGMENT OF THE COURT

  1. The appeal is dismissed.
  2. The appellants are to pay one set of costs to the respondents for a standard appeal on a band A basis with usual disbursements. We certify for two counsel.

____________________________________________________________________

REASONS OF THE COURT

(Given by Wild J)

Table of Contents

Para No













Introduction

The popularity of this scheme [operated by credit car hire companies similar to R2D] with the public is matched by its unpopularity with the main line motor insurance companies who are covering the negligent motorists against third party claims and find themselves faced with these increased claims. They also have an increased incidence of loss of use claims because the scheme enables drivers, who otherwise would not go to the expense of hiring a substitute car, to hire one and make a claim for it.

Factual situation

Three respondents

Mr Blumberg’s case

Issues

Liability issues

Issue 1: In respect of R2D’s charges for the replacement car, had Mr Blumberg incurred a compensatable loss or expense recoverable by him from Frucor?

(a) The drafting of R2D’s hire documentation and its dealings with Mr Blumberg both give rise to difficulties. The Judge considered the contractual documentation was “infelicitously drafted”.[8]

(b) But a court would strive to give commercial efficacy to the hire agreement between R2D and Mr Blumberg, and that agreement records Mr Blumberg’s liability to pay R2D’s hire charges.

(c) By that agreement, Mr Blumberg also gave R2D authority to recover from Frucor its charges for the replacement vehicle.

(d) That cost is the mitigation expense claimed by Mr Blumberg (that is, claimed by R2D exercising its authority to recover on Mr Blumberg’s behalf and in his name).

(e) R2D was entitled to waive its contractual right to recover its charges from Mr Blumberg.

(a) Did Mr Blumberg have a legal liability to pay the hire charges to R2D?

... before a plaintiff can recover in an action of negligence for personal injuries an item of damages consisting of expenses which he has not yet paid, it must appear that it is an expenditure which he must meet so that at the time the action is brought, though he has not paid it, he is in truth worse off by that amount. ... The question here must therefore be whether the plaintiff really stands in a situation in which he must pay the expenses which apparently now stand debited to his pay account whether he recovers from the defendant or not. For it cannot be enough to entitle a plaintiff to recover from a defendant in respect of money still to be paid that the plaintiff is liable to pay if and only if he recovers a corresponding amount from the defendant. His liability or the necessity of his meeting the expenditure must be independent of his recovery from the defendant.

... [In a case] in which a legal liability exists, but it may be taken as practically certain that the liability will not be enforced. ... no amount can be recovered...

(Footnotes and emphasis added.)

The wording we have emphasised imposes on Mr Blumberg a liability to pay R2D’s final charges upon advice and demand after expiry of the credit period, together with interest at the default rate.

The fact that, if [the plaintiff] had failed in the action, the [Naval Board, which had supplied the medical and hospital services] would probably not have pursued its claim, supplies, as has been said, no reason why the [the defendant] should escape this liability [for the £594 cost of the medical and hospital treatment in the Naval Hospital].

It would be revolting to the ordinary man’s sense of justice, and therefore contrary to public policy, that the sufferer should have his damages reduced so that he would gain nothing from the benevolence of his friends or relations or of the public at large, and that the only gainer would be the wrongdoer.

Enough has been said in the cases which have been decided more recently to indicate that the old view based on the proposition that a plaintiff is not entitled to recover from the defendant the services provided to him unless he can show that he is under a legal liability for pay for them, is no longer acceptable.

(Emphasis added.)

(a) Mr Blumberg had a legal liability to pay the hire charges to R2D.

(b) The present appeals do not involve services provided gratuitously: R2D never intended to provide the hire car to Mr Blumberg at no cost.

(c) Since action to recover compensatory damages for personal injury by accident was proscribed from 1 April 1974,[26] New Zealand Courts do not have to deal with the difficulties that have confronted the Australian and English Courts in the cases we have referred to.

... the long line of authority traceable to The Greta Holme, to the effect that injury to property which deprives a party of the use of the thing is compensatable. It is irrelevant if a third party provides a substitute for the thing damaged and the principle res inter alios acta applies so as to make it irrelevant as to the basis upon which the third party provides the replacement.

In my opinion, there is no relevant distinction between a financial benefit, a benefit in the form of services, and a benefit in the form of a replacement vehicle provided to the owner of a vehicle damaged by the negligence of another.

In the circumstances, I agree with Beazley JA that the provision of a replacement vehicle by [the plaintiffs’ insurer] was collateral and res inter alios acta.

Where a substitute has been hired whether as a standby or otherwise it may be reasonable to look to the cost of the hire as a fair measure of the loss of use of the damaged chattel where a loss of earnings claim is not sustained or involved.

It is a sufficiently familiar head of damages between individuals that, if one person injures the property of another, damages may be recovered, not only for the amount which it may be necessary to spend in repairs, but also for the loss of the use of the article injured during the period that the repairing may occupy.

If the appellants had hired a dredger instead of purchasing one, and had during the months they were deprived of its use been bound to pay for its hire, it cannot be doubted that the sums so paid could have been recovered.

The plaintiff’s loss was incurred when she was deprived of the use of her car after the accident. It became a head of special damages when she hired a car.

Mrs Dimond was at the time of the accident the owner and person in possession of her car. It was damaged. Its value was reduced. This can be expressed as a capital account loss. This loss can be measured as being the cost of making good the damage plus the value of the loss of its use for a week. Since her car was not unrepairable and was not commercially not worth repairing, she was entitled to have her car repaired at the cost of the wrongdoer. Thus the measure of loss is the expenditure required to put it back into the same state as it was in before the accident. This loss is suffered as soon as the car is damaged. If it were destroyed by fire the next day by the negligence of another, the second tortfeasor would only have to pay damages equal to the reduced value of the car and the original tortfeasor would still have to pay damages corresponding to the cost of putting right the damage which he caused to the car.

(Emphasis added.)

It seems to us that Mr Ring has conflated and confused the occasion and measure of the loss.

(a) Mr Blumberg can recover general damages for his deprivation loss;

(b) if he incurs an expense in mitigating his deprivation loss then he can recover that expense as special damages;

(c) but if he mitigates his deprivation loss without incurring expense then he cannot recover any damages.

In Bee v Jensen ... Lord Justice Longmore noted at [22]–[23] that a plaintiff who had not paid any hire charges remained entitled to recover “general damages” based on the spot rate for a comparable vehicle...

V. Have the motorists suffered loss?

I now turn to the wholly distinct question whether the motorists have proved that they have suffered a recoverable loss through the unavailability of their own cars pending repairs. The defendants say that they have not, because the cars were replaced by substitute vehicles which the motorists were able to use free of charge. In essence, it is said that the motorists have mitigated what would otherwise have been a valid claim for general damages reflecting their loss of the opportunity to make use of their own vehicles.

On the opinion which I have formed of the obligations created by the obscure and incomplete terms of the two agreements this contention admits of a very short answer. In my judgment the motorists do not obtain the replacing vehicle free of charge. If the motorist had simply persuaded a garage to hire her a substitute on credit, without any of the superstructure of the present transaction, it would be no answer to a claim for damages equivalent to the sums due to the garage that these sums would not in practice be paid until a judgment in the motorist’s favour had provided the necessary funds: for the amount of the outstanding liability represents the loss suffered by the motorist, and the question whether the motorist intends to apply the damages recovered in satisfaction of the debt, or in some wholly different way, cannot affect his right of recovery.

... The hiring company has no direct right to the damages. The company is not an assignee or chargee of the cause of action or its fruits, although it expects that the damages for loss of use will form part of the assets from which the motorist will in due course pay for the substitute. The liability for the car hire, although suspended as regards enforcement, rests upon the motorist throughout. It is a real liability, the incurring of which constitutes a real loss to the motorist. Whatever the publicity material may have conveyed, the provision of the substitute cars was not “free”.

[15] It is, in any event, necessary to say that it does not follow from the fact that Mr Bee was not liable for the hire charges of the replacement car, that he cannot recover damages for the deprivation of his use of his car. It may be a question of what the appropriate amount of such damages will be but, if he has in fact reasonably made arrangements for a hire car, there is no reason why he should not recover the cost of hire, whether or not he has rendered himself liable for the hire charges and whether or not the actual cost has been paid by him or somebody else such as an insurer (or indeed any other third party). In so doing he may in legal jargon be recovering general damages rather than special damages but there is no significance in that.

And a little later:

[22] One may further observe that if a claimant has the use of a hire car but does not have to pay for it, it may be difficult to say that he can recover special damages at all. It may be that he can only recover general damages. That does not, however, mean that such general damages should not be assessed by reference to the reasonable cost of hire.

Can a claimant recover credit hire charges against a defendant even when she has been assured by the credit hire company that she will never have to pay the outstanding sums out of her own pocket?

A. I didn’t, no.

Q. At all?

A. No.

Q. No. Whether you won or lost this case?

A. No. If I lost, I was told there’d be no fees at all like, nothing to pay.

[25] It follows that I am satisfied that the judge was wrong to conclude that the assurances given to the claimant, even taken at their highest, were such as to compromise her claim for credit hire charges against the defendant and so the appeal on this ground is allowed.

(b) If Mr Blumberg’s liability was a contingent one, does that mean he did not incur a compensatable loss for the purposes of the law of torts?

(a) advise final charges to Mr Blumberg;

(b) issue an invoice for those final charges to Mr Blumberg; and

(c) demand payment of those charges from Mr Blumberg.

A liability owing from A to B can exist notwithstanding that B has agreed not to enforce it directly against A. A non-recourse loan is a good example of that.

[A] cause of action in tort for negligence does not exist and hence time does not start running for the purposes of the Limitation Act unless and until the plaintiff has suffered some actual and quantifiable loss, harm or damage as a result of the breach of duty involved. Damage will be contingent, and hence not actual for limitation purposes, if the plaintiff will suffer no damage at all unless and until a contingency is fulfilled.

Issue 2: Was R2D’s hire agreement unenforceable, in that it assigned a bare cause of action and was champertous?

(a) The hire agreement was an assignment to R2D of the whole of Mr Blumberg’s cause of action against Frucor for his deprivation loss, represented by the hire charges. It gave R2D the right, not only to commence and conduct a legal proceeding against Frucor, but to retain the recovered charges and costs and apply them to its hire charges and recovery costs. Such an assignment of a “bare” right of action was unenforceable.[57]

(b) The hire agreement was champertous for two reasons. First, it gave R2D total and exclusive control over the litigation and the proceeds of it. Second, R2D had no genuine commercial interest in taking the assignment and enforcing the cause of action. The fact that R2D could have offered Mr Blumberg a differently structured package which did not include R2D providing a replacement vehicle demonstrates that provision of the replacement vehicle was largely irrelevant to the hire agreement. R2D did not provide the vehicle, and only obtained the right to recover the hire charges as an ancillary protective measure. The whole purpose of the agreement was to give R2D the right to recover from Frucor. This is evidenced by the absence of any intention of obtaining payment from Mr Blumberg, come what may.

The rule is aimed at preventing litigation being used as a commodity which can be bought and sold. It has its roots in the torts of maintenance and champerty,[62] but has been recognised in the Supreme Court as having independent existence of its own.[63] However, the ambit of the rule needs to be examined, for it is qualified in significant respects.

It is apparent that an assignment of a right to sue for breach of contract may validly be made where the assignee has a genuine commercial interest in the subject matter of the proceedings,[64] and the same principle has been recognised as applying in the case of a right of action in tort.[65]

Returning to the [car hire] company, is it wantonly or officiously interfering in the litigation; is it doing so in order to share in the profits? I think not. The [car hire] company makes its profits from the hiring, not from the litigation. It does not divide the spoils, but relies upon the fruits of the litigation as a source from which the motorist can satisfy his or her liability for the provision of a genuine service, external to the litigation. I can see no convincing reason for saying that, as between the parties to the hiring agreement, the whole transaction is so unbalanced, or so fraught with risk, that it ought to be stamped out. The agreement is one which in my opinion the law should recognise and enforce.

Quantum

Issue 3: Did the Judge err in applying a subjective rather than an objective standard when considering the reasonableness of Mr Blumberg hiring a replacement car from R2D?

Importantly, what is ‘reasonable’ in all the circumstances is not to be regarded with too critical an eye in hindsight, but from the perspective of what would have appeared reasonable to the plaintiff at the time.[68]

(Mr Ring’s emphasis.)

[57] Because the plaintiffs’ need for a replacement car is accepted, and any impecuniosity is to be disregarded, the most helpful test of reasonableness is whether such a prudent driver would take up R2D’s replacement car for a period to repair damage they caused to their own car.[[70]]

(Footnotes omitted.)

— Back to the “prudent driver”

[63] The question remains: would a prudent driver take up R2D’s replacement car for the period of repair? A prudent driver can be taken ...

All of what follows considers what “a prudent driver” would have done in the circumstances.

Issue 4: Was it reasonable for Mr Blumberg to take the R2D option rather than one of the other available options?

[10] Under cross-examination, each plaintiff denied any comprehension s/he was liable for the charges. None knew the “contract rate”, or the cumulative charges for their rental. Prior to being shown it in cross‑examination, none had seen R2D’s respective invoice issued against them.

(a) a conventional car rental company;

(b) his own or Frucor’s insurer; or

(c) Barrys Point.

[64] The general consistency of R2D’s prices with those of conventional car rental companies – together with the more fit-for-purpose terms of R2D’s hire for a replacement vehicle for an indeterminate period of hire – suggests a prudent driver may well have been prepared to take R2D’s offering in circumstances of their own default. Such prudent drivers would also factor in the mismatch between their uncertain requirements and conventional car rental companies’ requirements for predetermined rental periods (with only discretionary extensions, usually without further discount to price). That defendants could establish a lower-priced (let alone the lowest-priced) car may have been available to plaintiffs in those circumstances is ‘to weigh their effort in too nice a scale’.

6.5 ... Acting reasonably, [the respondents] should also have obtained a reasonably reliable and accurate appreciation of whether, by signing up with R2D for the replacement vehicle, they would be incurring a legal liability including how, when and in what circumstances it would be satisfied or discharged; and also a reasonably reliable appreciation of how R2D’s charges were comprised and calculated, and of what they were likely to be, based on the estimated duration. Then the respondents would have been properly equipped to compare the reasonably available options, including R2D.

Where the sufferer from a breach of contract finds himself in consequence of that breach placed in a position of embarrassment the measures which he may be driven to adopt in order to extricate himself ought not to be weighed in nice scales at the instance of the party whose breach of contract has occasioned the difficulty. It is often easy after an emergency has passed to criticize the steps which have been taken to meet it, but such criticism does not come well from those who have themselves created the emergency. The law is satisfied if the party placed in a difficult situation by reason of the breach of a duty owed to him has acted reasonably in the adoption of remedial measures, and he will not be held disentitled to recover the cost of such measures merely because the party in breach can suggest that other measure less burdensome to him might have been taken.

Now I think a Court of justice ought to be very slow in countenancing any attempt by a wrong-doer to make captious objections to the methods by which those whom he has injured have sought to repair the injury. When a road is let down or land let down, those entitled to have it repaired find themselves saddled with a business which they did not seek, and for which they are not to blame. Errors of judgment may be committed in this as in other affairs of life. It would be intolerable if persons so situated could be called to account by the wrong-doer in a minute scrutiny of the expense, as though they were his agents, for any mistake or miscalculation, provided they act honestly and reasonably.

I do not think it was obligatory for the plaintiff to shop around or to go to an ordinary car hire company. It was reasonable to choose the special niche service on offer from 1st Automotive [the credit hire company].

Judge LJ, while unhappy with that conclusion, was unable to articulate the principle upon which he differed. When Dimond v Lovell reached the House of Lords, Lord Hoffmann noted the Court of Appeal’s position and said:[79]

My Lords, I would accept the judge’s finding that Mrs Dimond acted reasonably in going to 1st Automotive and availing herself of its services. I am sure that any of your Lordships in her position would have done the same. She cannot therefore be said not to have taken reasonable steps to mitigate her damage.

The additional services provided by accident car hire companies bridge this gap. They redress the imbalance between the individual car owner and the insurance companies. They enable car owners to shift a loss from themselves to the insurance companies which properly belongs to the insurers but which, in practice, owners of cars often have to bear themselves. So long as the charge for the additional services is reasonable, this charge should be part of the recoverable damages.

This House was told by counsel of a scheme or proposed scheme, the “ABI Initiative”, whereby insurance companies and car hire companies will provide hire vehicles to victims of no fault accidents. Depending on its terms, a scheme of this nature may meet the need which has given rise to the accident car hire business. Until that happens, the accident car hire arrangements provide a reasonable basis by which no-fault victims can in fact obtain the benefit of the right which the common law and compulsory third party insurance seek to give them against careless drivers. A measure of damages which does not achieve this result would be sadly deficient. The law on the measure of damages should reflect the practicalities of the situation in which a wronged person finds himself. Otherwise it would mean that the law’s response to a wrong is a right to damages which will often be illusory in practice. I do not believe this can be the present state of the law in a situation which affects thousands of people every year.

On the other hand, if the defendant’s insurers make a rapid offer to provide an alternative vehicle ... it may be inappropriate to use the cost charged by organisations like 1st Automotive [the credit car hire company in that case] as the correct basis for quantifying the claim for loss of use.

That obliged Mr Ring to submit that Mr Blumberg should have asked Vero whether it was prepared to arrange and pay for a replacement car during the repair period.

Issue 5: Were R2D’s hire charges reasonable?

(a) He accepted the evidence of R2D’s parent company’s Managing Director, Mr Mullins, that R2D provides hirers like Mr Blumberg with a similarly specified car from its modern fleet and sets the daily hire rate at the commencement of the hire, after ascertaining current market rates charged by Avis, Budget and Europcar for a comparable vehicle.[82]

(b) He accepted the evidence of Mr Karis, CEO of The Data Group, that R2D’s daily hire rate to Mr Blumberg was in the vicinity of the average daily hire rate for comparable vehicles across the whole of 2016, and within the range of daily hire rates for comparable vehicles for Mr Blumberg’s rental period. The Data Group was a consultant engaged by R2D to “harvest pricing using a data scraping process” from the websites of Avis, Europcar and Hertz.[83]

(c) In assessing the reasonableness of the hire rate R2D charged not‑at‑fault drivers like Mr Blumberg, he considered it relevant that:

(i) R2D had to provide such drivers with replacement cars on short notice for indeterminate periods of hire, thus utilising its fleet less efficiently than could a conventional car rental company; and

(ii) because, for reasons of reliability and maintenance costs, R2D maintained a modern fleet comparable with those of the conventional rental car companies, it was appropriate to compare R2D’s pricing with that of those companies (now obtained from The Data Group’s continuing work for R2D).[84]

(d) The evidence satisfied the Judge that R2D’s prices broadly reflect market rates. For example, Ms Monk, an employee of Hertz, stated that Hertz typically rented accident repair replacement cars for “a nine day hire period” that being “our experience of our understanding of how long the vehicles are generally out on rent with us in that scenario”.[85] The applicable 8–14 day $113 daily rate for a Subaru Legacy, the vehicle in the fleet of Hertz’s budget subsidiary Ace comparable to Mr Blumberg’s Nissan Wingroad, was near identical to the $114.60 charged by R2D.

(e) Mr Dalglish of GO Rentals (GO) thought Hertz’s figures “sound about right”.[86]

(a) effectively ignoring the second tier car rental companies such as GO, and the hire rates they charged;

(b) giving consideration to R2D’s business model in evaluating its prices; and

(c) not separately addressing “the principles relevant to identifying an equivalent vehicle in this context”.

8.25 R2D has claimed from Frucor for the cost of a 2015 Mitsubishi ASX, with 31,044kms on the clock, to replace Mr Blumberg’s 2005 Nissan Wingroad that had done 145,000kms. R2D did not tell Mr Blumberg in advance what type of vehicle it would provide. Despite Mr Mullins’ allegation of similarity, the Mitsubishi should not be regarded as equivalent in this context because of its age and mileage – reflected in its value. Mr Blumberg’s equivalent vehicle from Hertz would have been a 2011 Subaru Legacy and, from GO Rentals, a Nissan Wingroad slightly newer than his – either of which he would have been happy with.

...

8.30 In summary, on 14 April 2016, as a temporary replacement for his 2005 1.5L Nissan Wingroad (145,000kms) worth about $6000, R2D provided Mr Blumberg with a 2015 2.0L 4WD Mitsubishi ASX worth in excess of about $18,500 at a daily rate of $114.62, based on an Avis website search indicating that Avis could provide a 0-3 years old 2.0L Rav4 worth in excess of about $27,000 at a daily rate of $120.35, when GO Rentals could have provided him with a 2008-2010 1.5L Nissan Wingroad at a daily rate of $72.17, being $2381.61 + GST – a difference of $48.18 per day, and of $1589.94 over the entire 33-day hire. The Judge should have accepted this evidence, and held that Mr Blumberg’s recoverable damages from Frucor as compensation for the reasonable cost of obtaining an equivalent replacement vehicle was $2361.81 plus GST (excluding the collection charge).

The search must rather be for the lowest reasonable rate quoted by a mainstream supplier for the basic hire of a vehicle of the kind in issue to a reasonable person in the position of the claimant. This, it seems to me, is a proportionate way to arrive at a reasonable approximation to the BHR [basic hire rate].

(Mr Ring’s emphasis.)

I would add further that one must not be hypnotised by any supposed need to find an exact spot rate for an almost exactly comparable car. Normally, the replacement need be no more than in the same broad range of quality and nature as the damaged car. There may be a bracket of spot rates for cars rather “better” and rather “worse”. A Judge who considered that bracket and aimed for some sort of reasonable average would not be going wrong.

(3) The injured party cannot claim reimbursement for expenditure that is unreasonable. If the defendant can show that the cost that was incurred was more than was reasonable, either by proving that the claimant had no use for a replacement car in part or at all, or because the car hired was bigger or better than was reasonable in the circumstances, the amount expended on the hire must be reduced to the amount that would have been needed to hire the equivalent to the damaged car...

A far less sophisticated vehicle could have adequately coped with the activities identified by Ms Droga at what may well have been a considerably reduced tariff.

... are a cautionary statement that a plaintiff should not blindly focus on obtaining a like for like replacement irrespective of the cost particularly when dealing with high end expensive luxury vehicles.


Schedule 1: Prospective and Retrospective Rate (GST Exclusive)
BLUMBERG
2005 Nissan Wingroad: Accident on 10 March 2016
Prospective search on 14 April 2016

Retrospective search (hire period of 33 days from 14 April 2016 known)

Date of hire
Vehicle
Rate


Date of hire
Vehicle
Rate
Avis Australia
14/04/2016
Toyota Rav4
$120.35

Hertz
14/04/2016
Subary Legacy
$98.00
Avis
Australia
16/04/2016
Toyota Rav4
$93.35

Hertz
14/04/2016
Toyota Rav4
$125.00
Europcar
22/04/2016
Holden Trax
$124.74

Hertz
14/04/2016
Toyota Estima
$108.00
Europcar
24/04/2016
Holden Trax
$166.48

Hertz
14/04/2016
Kia Carnival
$128.00
Europcar
1/05/2016
Holden Trax
$167.35

GO Rentals
14/04/2016
Nissan Wingroad or
Corolla
$72.17
Average
$134.45

GO Rentals
14/04/2016
Hyundai Tucson
$92.17
Right2Drive
14/04/2016
2015
Mitsu ASX
$114.62

Karis
average
2016
Holden Trax and
Toyota Rav4
$126.09

8.2 At Hertz, if a driver hires a vehicle for a certain number of days, but then later shortens or increases the hire period, the rate per day does not go up. The driver is therefore not disadvantaged by committing to a multi-day hire period and then adjusting it later if required.

In the course of cross-examination on this statement there were the following exchanges:

  1. If your evidence is correct why does Hertz have terms and conditions, the terms and conditions we have in front of us, that on two occasions say that the hirer remains liable if the rental is brought to an end prior to the rental period?
  2. I can’t accurately answer that for you.

...

  1. Given that it appears that the request for information regarding your evidence doesn’t seem to have been passed on to you, would it be reasonably straightforward for you to get any internal Hertz documentation or policy statements that say that particular terms and conditions won’t be enforced? Would that be hard – would that be easy for you to locate from your office or get someone else from Hertz to locate for us?
  2. It would, you’d have to be quite definitive about what you’re requiring in regards to internal documentation.
  3. Is there any document that says particular terms and conditions in the Hertz terms and conditions that are advertised on its website won’t be enforced?
  4. In a general sense, I’m not aware of any such documentation.

...

  1. ... there’s nothing on the website about special terms applying in respect of car hire after accidents, is there?
  2. That’s correct.

In our case, that would not have changed the rate. So our hire period break down changes go seven, 14, 21 and 35, so a 21 would have been the same as a 33 day period.

Issue 6: Did R2D’s charges include the cost of additional services which were not properly allowed by the Judge to Mr Blumberg as mitigation expenses?

Prima facie, the court should award statutory interest on the claim; but here the claim already included some element of interest. Similarly the claim included something in respect of costs; to award costs as well would involve some duplication. The elements to which the uplift in the charges of the accident hire company was attributable were (and inevitably must be) elements which were not properly included in the claim for damages for loss of use.

...

  1. They’re benefits to the customer that carry a cost to you?
  2. Yes.
  3. And that’s built in to your hourly rate, sorry, your daily rate, isn’t it?
  4. I keep coming back to our daily rate is based on the market.

...

  1. You have said in your evidence that when you set the daily rate you set it by reference to what’s available, comparable dealers?
  2. That’s correct, yes.
  3. From the hire market?
  4. Yeah.
  5. And you set it some amount above what that rate is?
  6. No that’s not what I said.
  7. No you don’t do that?
  8. No. No I said earlier that we reference the market and in the three situations we’ve actually set the rate at around five to $6 cheaper than the reference point.
  9. I’m sorry. I’m sorry. So as far as you’re concerned in setting the rate you pay no account whatsoever to profitability?
  10. No I didn’t say that.
  11. Right. So – yes thank you. ...

(And then Mr Ring moved to a different topic.)

[67] Again, not to weigh matters on too nice a scale, I see nothing unreasonable in the plaintiffs incurring R2D’s delivery and collection fee, which is comparable to that charged by Hertz, and provides continuity of use. Each break in that continuity is an opportunity for further loss, for which compensable damages are recoverable. The continuous availability of a car to the plaintiff is what wholly mitigates the loss of use.

Issue 7: Was the repairer’s carelessness in not ordering parts in a timely way an intervening cause disentitling Mr Blumberg from recovering R2D’s hire charges for the resulting extended repair period of some 12 days?

Because the repairer had overlooked ordering particular parts necessary for the repair, and retained the car while those further parts were obtained, the repair took longer than was otherwise necessary.

... I am unable to explain why this repair took 33 days to complete. In my experience, both as a former panel beater, and as a Senior Motor Assessor, such a repair should have taken no more than 5 days to complete.

When [Barrys Point] carried out the initial assessment, when they first looked at the car without them pulling it apart I presume they didn’t know that those parts were damaged.

The cost of the repair was to be borne by the insurer, which directed Mr Blumberg to one of its preferred repairers. The reasonableness of Mr Blumberg incurring the mitigation expense for the full period of his loss of use of his car is not undermined by the repairer’s negligent contribution (if any) to the length of that period. Possibly the insurer has a claim for contribution from the repairer. But loss of use remains solely attributable to the at-fault driver’s negligence. And R2D’s replacement car wholly mitigated that.

There is a material, indeed a crucial difference between causing a loss and providing the opportunity for its occurrence. ... Plaintiffs in this field must show that the defendant’s act or omission constituted a material and substantial cause of their loss. It is not enough that such act or omission simply provided the opportunity for the occurrence of the loss. The concept of materiality denotes that the act or omission must have had a real influence on the occurrence of the loss. The concept of substantiality denotes that the act or omission must have made a more than de minimis or trivial contribution to the occurrence of the loss.

At the end of the same paragraph this Court added that deciding causation issues requires “commonsense judgment”.

[30] The Court agrees with the views expressed in these decisions that it should be the tortfeasor that bears the cost associated with delays caused in these circumstances. It is foreseeable that there may be delays when vehicles are given to a repairer due to either the need to obtain parts, or due to heavy workloads for repairers or insurance assessors having competing priorities. These delays, while caused by third persons, are inexorably linked to the original damage caused by the tortfeasor and cannot be considered to be a supervening or independent cause of the damage. The plaintiff is not, at law, responsible for the conduct of her insurer or the repairer.

Interest Issues

Issue 8: Did the Judge err in allowing Mr Blumberg interest on the judgment sum?

(a) R2D’s hire charges were “not reasonable and/or in accordance with reasonable market hire rates”;

(b) Mr Blumberg had not incurred a loss: the cost of the replacement vehicle was incurred by R2D and not by Mr Blumberg; and

(c) Mr Blumberg had failed to mitigate his loss.

(The alleged failure is particularised.)

(a) He exercised his discretion on a wrong basis. The rationale underlying s 87, as expressed by the Supreme Court in Worldwide, is that the defendant has had the use of money which should have been available to the plaintiff who should be compensated for that.[115] Here, Mr Blumberg had not paid R2D’s hire charges so the rationale does not apply.

(b) He treated R2D as the effective plaintiff. However, R2D was merely an agent appointed by Mr Blumberg to recover what, if anything, Mr Blumberg had to pay R2D.[116] The evidence at trial was that Mr Blumberg will never have to pay the invoiced amount.

The rationale under s 87(1) for the awarding of interest is that the defendant has had the use of money which should have been available to the plaintiff for that period and that the plaintiff should be compensated for that. As the United Kingdom Law Revision Committee Report explained, this same rationale applies to general damages in that the defendant should have “admitted the claim when made and have offered a proper sum by way of damages”.

(Footnotes omitted.)

The plaintiff’s loss was incurred when she was deprived of the use of her car after the accident. It became a head of special damages when she hired a car. Given that she was entitled to recover the rental for the replacement car, as I have held, she has been kept out of her money. Rightly, Mr Platts [counsel for the plaintiff] emphasised that if the court hearing had taken place the day after the car hire ended, the claim for special damages in respect of car hire charges would have been exactly the same as it was at the date of trial. It follows therefore that the plaintiff was kept out of her money. And that is the principle upon which interest ought to be awarded: see Jefford v Gee[[120]] ...

[T]he power to award interest is discretionary, and ... the exercise of this power should correspond with reality. In the present case, although the motorist incurred a genuine liability for the hire charges day by day, it was not a liability capable of immediate enforcement by the car hire company. In both practical and legal terms the financial position of the motorist was wholly unaffected by the defendant’s failure to make immediate payment, since the terms of the contract meant that until judgment was given she was not obliged to pay the hiring charges and also that as soon as the claim was “concluded” and the period of credit came to an end the damages provided the necessary funds. In reality she was not “kept out of” any money of her own whilst the claim was being assessed and litigated.

I find this argument quite unsustainable. There is no provision in the contractual terms requiring the motorist to pay interest on money which he or she does not presently owe and may never owe; and the idea that such a provision may be implied runs counter to the central feature of the scheme, as presented to the House, which is that if all goes well the motorist will have the use of the substitute car without reaching for his or her credit card.

Prima facie, the court should award statutory interest on the claim; but here the claim already included some element of interest.

(7) If the credit hire agreement provides that the hire will not be due and payable until judgment has been obtained against the negligent driver and there are no express terms in the hire agreement about the payment of interest on the hire charges then interest should not be awarded, at least under the terms of s.35A of the Senior Courts Act 1981 or s.69 of the County Courts Act 1984. This is because, in such circumstances the hirer has not been “kept out of his money”; he was not contractually obliged to pay the hire charges to the credit hire company whilst the claim against the negligent driver was being assessed and (if necessary) litigated. No hire charges were then owed to the credit hire company. (See Giles v Thompson at 304G–305G in the speech of Lord Mustill, who emphasised that he was dealing only with the circumstances of the particular case in which that issue arose, viz. Devlin v Baslington, in which the judge and the Court of Appeal had awarded statutory interest. That award was disallowed by the House of Lords.)

In the event that accounts are not met in full within the credit period I agree that interest will be charged at the default rate for each month or part month that they remain outstanding.

Earlier in the agreement are the definitions:

The credit period: The period of 90 days from the date of issuance of R2D’s tax invoice for the charges.

The default rate: An interest rate equivalent to the RBNZ cash rate plus 8%.

R2D may retain and apply all such recovered charges and recovery costs (in whole or in part) to the charges and recovery costs.

Concluding remarks

Result

Issue 1: In respect of R2D’s charges for the replacement car, had the respondent incurred a compensatable loss or expense recoverable by him or her from the appellant?

Answer: Yes.

Issue 2: Was R2D’s hire agreement unenforceable, in that it assigned a bare cause of action and was champertous?

Answer: No.

Issue 3: Did the Judge err in applying a subjective rather than an objective standard when considering the reasonableness of the respondent hiring a replacement car from R2D?

Answer: No.

Issue 4: Was it reasonable for the respondent to take the R2D option rather than one of the other available options?

Answer: Yes.

Issue 5: Were R2D’s hire charges reasonable?

Answer: Yes.

Issue 6: Did R2D’s charges include the cost of additional services which were not properly allowed by the Judge to the respondent as mitigation expenses?

Answer: No.

Issue 7: Was the repairer’s carelessness in not ordering parts in a timely way an intervening cause disentitling the respondent from recovering R2D’s hire charges for the resulting extended repair period of some 12 days?

Answer: No.

Issue 8: Did the Judge err in allowing the respondent interest on the judgment sum?

Answer: No.

Costs



Solicitors:
Duncan Cotterill, Auckland for Appellant
Glaister Ennor, Auckland for Respondents


[1] Blumberg v Frucor Beverages Ltd [2018] NZHC 1876, [2018] 3 NZLR 672.

[2] Dimond v Lovell [2002] 1 AC 384 (HL) at 404.

[3] This was the figure Mr Ring QC gave us in his reply submissions. $4.22 million was the figure given in evidence by Mr Warren, the Chief Financial Officer of R2D’s parent company. He also stated that Tower, YOUI Insurance and AIG had refused to deal with R2D over settlement of claims.

[4] Implicit in “loss of use” is that Mr Blumberg needed a car. This may not have been the case if, for example, Mr Blumberg was overseas or in hospital during the repair period: Giles v Thompson [1993] UKHL 2; [1994] 1 AC 142 (HL) at 167 per Lord Mustill. But, as the Judge recorded at [42] of his judgment, Frucor conceded that it was reasonable for Mr Blumberg to obtain a replacement car while his own was being repaired.

[5] The judgment of Aikens LJ in the English Court of Appeal in Pattni v First Leicester Buses Ltd [2011] EWCA Civ 1384, [2012] RTR 17 at [29]–[41] contains a comprehensive statement of the principles developed in England covering (a) the basis on which a claimant in Mr Blumberg’s position can recover damages for the cost of hiring a replacement car from a company such as R2D (b) what sums can be recovered as damages or otherwise. Aikens LJ states that he has drawn those principles from “[t]hree House of Lords and one Court of Appeal decision”: Giles v Thompson, above n 4; Dimond v Lovell, above n 2; Burdis v Livsey [2002] EWCA Civ 510, [2003] QB 36; and Lagden v O’Connor [2003] UKHL 64, [2004] 1 AC 1067. Moore-Bick and Pill LJJ concurred with Aikens LJ. Jagose J referred to this statement of principles at fn 17 in his judgment and replicated it in the Schedule at the end of his judgment. Also see James Edelman and others (eds) McGregor on Damages (20th ed, Sweet & Maxwell, London, 2018) at 1131–1138.

[6] For example, in Bee v Jenson [2007] EWCA Civ 923, [2007] 4 All ER 791 at [15].

[7] Blumberg v Frucor Beverages Ltd, above n 1, at [39]–[41].

[8] At [39].

[9] This is the phrase used by Dixon CJ in the passage from his judgment in Blundell v Musgrave [1956] HCA 66; (1956) 96 CLR 73 set out in [22] of this judgment.

[10] At 79–80.

[11] At 92. The Judge repeats this at 97.

[12] TP is defined as “the third party and/or the third party’s insurer”.

[13] Blundell v Musgrave, above n 9, at 88–89.

[14] Griffiths v Kerkemeyer [1977] HCA 45; (1977) 139 CLR 161.

[15] At 169.

[16] At 167–168, citing Ferguson v EA Watts Pty Limited (1974) 48 ALJR 402.

[17] At 168, citing Parry v Cleaver [1970] AC 1 at 14.

[18] At 180.

[19] At 193.

[20] Kars v Kars [1996] HCA 37; (1996) 187 CLR 354.

[21] CSR Ltd v Eddy [2005] HCA 64, (2005) 226 CLR 1.

[22] Latz v Amaca Pty Ltd [2018] HCA 22, (2018) 356 ALR 1.

[23] CSR Ltd v Eddy, above n 21, at [35]. The words quoted were drawn from Lord Reid’s judgment in Cassell & Co Ltd v Broome [1972] UKHL 3; [1972] AC 1027 (HL) at 1086.

[24] Donnelly v Joyce [1973] EWCA Civ 2; [1974] 1 QB 454 (CA).

[25] Hunt v Severs [1994] UKHL 4; [1994] 2 AC 350 (HL).

[26] By s 5 of the Accident Compensation Act 1972.

[27] Anthanasopoulos v Moseley [2001] NSWCA 266, (2001) 52 NSWLR 262.

[28] At [58].

[29] National Insurance Co of New Zealand Ltd v Espagne [1961] HCA 15; (1961) 105 CLR 569.

[30] Redding v Lee [1983] HCA 16; (1983) 151 CLR 117.

[31] Anthanasopoulos v Moseley, above n 27, at [87]–[89].
[32] At [84], per Ipp AJA .

[33] Newmans Coach Lines Ltd v Robertshawe [1984] 1 NZLR 53 (CA).

[34] At 57, per Richardson J.

[35] The Owners of No 7 Steam Sand Pump Dredger v The Owners of SS “Greta Holme” [1897] UKLawRpAC 42; [1897] AC 596 (HL) at 601.

[36] At 605.

[37] Giles v Thompson [1993] UKHL 2; [1993] 3 All ER 321 (CA and HL) at 338. This is part of the passage in which Steyn LJ deals with interest on the judgment sum. The House of Lords allowed the appeal in respect of interest. We set out parts of Lord Mustill’s judgment in [141] and [142] below. However, we do not consider the House of Lords differed with Steyn LJ’s analysis of when the plaintiff’s loss occurred.

[38] Dimond v Lovell, above n 2, at 406.

[39] Lowe v Pearce [2016] NSWLC 5.

[40] At [3].

[41] At [53], citing Bee v Jenson, above n 6.

[42] Giles v Thompson, above n 4, at 166.

[43] Bee v Jenson, above n 6.

[44] Irving v Morgan Sindall Plc [2018] EWHC 1147 (QB).

[45] At [2].

[46] At [9].

[47] Harlow & Jones Ltd v Panex (International) Ltd [1967] 2 Lloyd’s Rep 509 (QB).

[48] McAll v Brooks [1984] RTR 99 (CA).

[49] Cosemar SA v Marimarna Shipping Co Ltd (The Mathew) [1990] 2 Lloyd’s Rep 323.

[50] Davys Burton v Thom [2008] NZSC 65, [2009] 1 NZLR 437 at [17].

[51] Worldwide NZ LLC v New Zealand Venue and Event Management Ltd [2014] NZSC 108, [2015] 1 NZLR 1.

[52] At [55].

[53] Wakeling v Harrington [2007] EWHC 1184, [2007] 5 Costs LR 710 (Ch) at [9].

[54] Davys Burton v Thom, above n 50, at [46].

[55] Referring to the law of champerty, Lord Mustill in Giles v Thompson, above n 4, at 161 quoted the description by Fletcher Moulton LJ in British Cash and Parcel Conveyors Ltd v Lamson Store Service Co Ltd [1908] UKLawRpKQB 46; [1908] 1 KB 1006 at 1014: “It is directed against wanton and officious intermeddling with the disputes of others in which the [maintainer] has no interest whatever, and where the assistance he renders to one or the other party is without justification or excuse.” Lord Mustill noted that “[t]his was a description of maintenance. For champerty there must be added the notion of a division of the spoils.”

[56] Blumberg v Frucor Beverages Ltd, above n 1, at [17].

[57] Camdex International Ltd v Bank of Zambia [1998] QB 22 (CA) at 29.

[58] Blumberg v Frucor Beverages Ltd, above n 1, at [16]–[17].

[59] Giles v Thompson, above n 4, at 166.

[60] Waterhouse v Contractors Bonding Ltd [2013] NZSC 89, [2014] 1 NZLR 91 at [57].

[61] Stephen Todd (ed) Todd on Torts (8th ed, Thomson Reuters, Wellington, 2019) at 1279.

[62] Law Commission Subsidising Litigation (NZLC R72, 2001) at chs 6–7.

[63] Waterhouse v Contractors Bonding Limited, above n 60, at [57].

[64] Trendtex Trading Corp v Credit Suisse [1982] AC 679 (HL); Brownton Ltd v Edward Moore Inbucon Ltd [1985] 3 All ER 499 (CA); see generally A Tettenborn “The date for assessing damages for loss of prospective performance under a contract” [2007] LMCLQ 273.

[65] Trendtex Trading Corp v Credit Suisse [1980] QB 629 (CA) at 656 and 670–671; and Auckland City Council as Assignee of Body Corporate 16113 v Auckland City Council [2007] NZHC 1411; [2008] 1 NZLR 838 (HC). In Canada see Fredrickson v Insurance Corp of British Columbia (1986) 3 BCLR (2d) 145, 28 DLR (4th) 414 (CA) (appeal dismissed: Insurance Corp of British Colombia v Fredrickson [1988] 1 SCR 1089); and PSC Industrial Services Canada Inc v Ontario (Ministry of the Environment) (2005) 202 OAC 93, 258 DLR (4th) 320 (CA). In Australia see Monk v Australia and New Zealand Banking Group Ltd (1994) 34 NSWLR 148 (SC) at 152.

[66] Giles v Thompson, above n 4. We are referring to the agreement in Giles v Thompson; that in the related appeal Devlin v Baslington was different in that the plaintiff motorist conducted the litigation.

[67] At 165.

[68] Hooker v Stewart [1989] 3 NZLR 543 (CA) at 547.

[69] At 547.

[70] This correctly applies the Hooker v Stewart test of “whether a prudent man would have acted in the same way if the original breach had arisen through his own default”.

[71] The Judge records this submission at [48].

[72] Blumberg v Frucor Beverages Ltd, above n 1, at [49].

[73] Banco de Portugal v Waterlow & Sons Ltd [1932] UKHL 1; [1932] AC 452 (HL) at 506.

[74] Hooker v Stewart, above n 68, at 547.

[75] Blumberg v Frucor Beverages Ltd, above n 1, at [55].

[76] Lodge Holes Colliery Co Ltd v Wednesbury Corp [1908] UKLawRpAC 40; [1908] AC 323 (HL) at 325.

[77] Lagden v O’Connor, above n 5, at [27].

[78] Dimond v Lovell [1999] 3 WLR 561 (CA) at [95].

[79] Diamond v Lowell, above n 2, at 401.

[80] At 391.

[81] Dimond v Lovell, above n 78, at [101].

[82] Blumberg v Frucor Beverages Ltd, above n 1, at [58].

[83] At [59].

[84] At [60].

[85] At [62(b)(i)].

[86] At [62(c)].

[87] Stevens v Equity Syndicate Management Ltd [2015] EWCA Civ 93, [2015] 4 All ER 458.

[88] At [39].

[89] At [40].

[90] Bent v Highways and Utilities Construction Ltd [2010] EWCA Civ 292 at [9]. Cited in Pattni v First Leicester Buses Ltd, above n 5, at [20].

[91] Pattni v First Leicester Buses Ltd, above n 5, at [32].

[92] At [24].

[93] At [74].

[94] At [81].

[95] Droga v Cannon [2015] NSWSC 1910.

[96] At [60].

[97] Lowe v Pearce, above n 39, at [53].

[98] Hooker v Stewart, above n 68, at 547.

[99] For example, Mr Dalglish, General Manager of GO Rentals, stated of his business: “it’s a utilisation business and yeah, we generally try and price to demand and peak so we would have some variations, correct ... The booking date will have a fairly huge bearing on a daily rate. ... if one of those vehicles was booked on say the 1st February with a five week lead time, you would expect that person to achieve a much better rate than somebody booking right at the last minute”.

[100] Dimond v Lovell, above n 2.

[101] At 402.

[102] At 407 (emphasis in original).

[103] At 407.

[104] Blumberg v Frucor Beverages Ltd, above n 1, at [51(c)].

[105] At [68].

[106] At [69].

[107] Price Waterhouse v Kwan [1999] NZCA 311; [2000] 3 NZLR 39 (CA).

[108] At [28].

[109] Burdis v Livsey, above n 5, at [115]–[121].

[110] Mattocks v Mann [1993] RTR 13 (CA) at 18.

[111] Tang v Driden [2010] NSWLC 17 at [23]–[30].

[112] Penman v Saint John Toyota Ltd (1972) 30 DLR (3d) 88.

[113] Blumberg v Frucor Beverages Ltd, above n 1, at [74]–[76].

[114] Interest on Money Claims Act 2016, sch 1 cl 1.

[115] Worldwide NZ LLC v New Zealand Venue and Event Management Ltd, above n 51, at [23].

[116] Jagose J correctly records this at [15]–[16] of his judgment.

[117] Worldwide NZ LLC v New Zealand Venue and Event Management Ltd, above n 51, at [17]–[18].

[118] Giles v Thompson, above n 37, at 338.

[119] At 338.

[120] Jefford v Gee [1970] EWCA Civ 8; [1970] 2 QB 130 (CA) at 145–146.

[121] Giles v Thompson, above n 4, at 168.

[122] At 168.

[123] At 168. The insurance cases Lord Mustill referred to are H Cousins & Co Ltd v D & C Carriers Ltd [1971] 2 QB 230 (CA); and Harbutt’s “Plasticine” Ltd v Wayne Tank and Pump Co Ltd [1970] 1 QB 447 (CA).

[124] Dimond v Lovell, above n 2.

[125] Pattni v First Leicester Buses Ltd, above n 5, at [37].

[126] Moreton v Montrose Ltd [1986] NZCA 30; [1986] 2 NZLR 496 (CA) at 503, citing New Zealand Shipping Co Ltd v Société des Ateliers et Chantiers de France [1919] AC 1; and Panamena Europea Navigacion (Compania Limitada) v Frederick Leyland & Co Ltd [1947] AC 428 at 436.


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