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Taylor v Asteron Life Ltd [2020] NZCA 354; [2021] 2 NZLR 561 (19 August 2020)

Last Updated: 26 October 2022

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IN THE COURT OF APPEAL OF NEW ZEALAND

I TE KŌTI PĪRA O AOTEAROA
CA256/2019
CA308/2019
[2020] NZCA 354



BETWEEN

PETER JAMES TAYLOR
Appellant


AND

ASTERON LIFE LIMITED
Respondent

Hearing:

17 June 2020. Further submissions received 27 July 2020.

Court:

Goddard, Ellis and Katz JJ

Counsel:

A C Beck for Appellant
C M Meechan QC and A Borchardt for Respondent

Judgment:

19 August 2020 at 10.00 am

JUDGMENT OF THE COURT

  1. The application for leave to adduce further evidence on appeal is declined.
  2. The appeal is allowed in part. The judgment entered for Asteron Life Ltd on its counterclaim is modified as set out in paragraphs [187] and [188]. If the parties cannot reach agreement on the consequences of this modification for the interest component of the judgment, leave is reserved to either party to file a memorandum seeking determination by this Court of the necessary adjustments.

C The appeal is otherwise dismissed.

  1. The appellant must pay costs to the respondent for a standard appeal on a band A basis, with usual disbursements. We certify for two counsel.

____________________________________________________________________


Table of contents

Para No




REASONS OF THE COURT

(Given by Goddard J)

Introduction and summary

Background

...

  1. Please note that it is manifestly obvious that given your present view and adopted position that until this can be satisfactorily addressed and resolved to reinstatement of benefits or we both are able to reach an agreement in terms of application of policy that no other details requested by you will be forwarded from me.

It would seem illogical to forward other detail given your suspending policy entitlements until this particular matter can be resolved to satisfaction.

  1. It is unequivocally the writers view that you have stepped outside of the bounds of the policy in force in reaching the decision conveyed, that you are manifestly incorrect in your assessment reached, that you are unnecessarily withholding benefit entitlements, that by your action and the decision conveyed to withhold legitimate benefit entitlements under the policy in force you are and have caused me (the insured) absolute and totally unnecessary additional angst, hurt feelings, anguish and embarrassment aside from creating a totally unnecessary financial hardship resulting directly from your decision conveyed to suspend benefit entitlements.

The Policy

2.1 Total Disability Benefit

If as a result solely of any Injury or Sickness you become Totally Disabled then we will pay you:

(a) during the Full Pay Period, a monthly Total Disability Benefit of your Monthly Insured Income and,

(b) during the 75% Pay Period, a monthly Total Disability Benefit of 75% of your Monthly Insured Income, reduced in both cases by any other income you receive from any other source in relation to:

(i) the Sickness or Injury that caused you to become Totally Disabled, and

(ii) retirement or superannuation benefits, and

(iii) your Monthly Earned Income.

In the event that a lump sum payment is received by you in lieu of any income due to you in respect of the Sickness or Injury that caused you to become Totally Disabled or from any superannuation or retirement fund, that lump sum will be deemed to be equal to a monthly income of 1% of the lump sum.

“TOTALLY DISABLED” means that you are unable to work in your usual occupation for more than ten hours per week.

“MONTHLY EARNED INCOME” means your monthly pre-tax salary, commissions, bonuses and fringe benefits if an employee, or your monthly pre-tax earnings net of any business expenses necessarily incurred in deriving those earnings if a self-employed person.

Partial Disability Benefit

“PARTALLY DISABLED” means that you are working in any occupation but, directly because of Sickness or Injury, you are only able to work to a limited extent such that your Monthly Earned Income is 75% or less of your Monthly Insured Income.

High Court judgment

Mr Taylor’s claim for continuing payments

[46] I generally found Mr Taylor’s evidence, and his answers in cross‑examination, unreliable, and at times not credible. His explanations for the activities recorded in the documents varied — he argued that what he was doing was not work at all, that it was not the same work as he had previously undertaken, or that if he did work it was within the 10 hour limit. His answers were inconsistent with both the documentary records, and the evidence of the three subpoenaed witnesses. Ms Tricker’s evidence must be particularly significant in this respect given Mr Taylor’s assertion that she essentially took on the roles he could no longer perform. It is clear that apart from the period immediately surrounding his discectomy Mr Taylor was able to, and did in fact, work for more than 10 hours a week. It is possible that there were other short periods of total disability, but Mr Taylor has not provided sufficiently clear evidence for me to identify them, or to identify when they took place.

[47] For these reasons I find that Mr Taylor was not Totally Disabled within the meaning of the Policy.

[56] So there does not seem to me to be any reason to depart from the ordinary meaning of the terms used in the Policy — and particularly the definition of Monthly Earned Income — which fully corresponds to the intention of the parties viewed in its wider context. The full amount of the net profit from Mr Taylor’s self-employed business gets deducted from the prescribed benefit irrespective of any arguments that it was not the product of his own endeavours, or solely his own endeavours. The adverse event that Mr Taylor was insuring against was that his earnings from his business would be eliminated or reduced as a consequence of his sickness or injury.

Asteron’s counterclaim for recovery of payments made

[70] [Section 40] means what it says. Sections 36 to 39 deal with cancellation. In addition the Act goes on to detail the ability of the Court to grant relief following cancellation, which can include the kind of restitutionary award sought by Asteron here (s 43), and also deals with the defence of change of position such as that raised by Mr Taylor (s 47). It covers the field. Subject to other legislation that may also apply (such as the Marine Insurance Act 1908, and the Insurance Law Reform Act 1977) the Act applies to a contract of insurance just as much as any other contract. Moreover as Ms Meechan and Mr Beck agreed, all the issues that are alive in the present case can be addressed within the provisions of the Act. I proceed on that basis.

[77] Some of this information is not accurate, but I am not prepared to conclude that this form involves false statements supporting a finding of breach of Mr Taylor’s obligations. There is considerable lack of clarity about precisely what Mr Taylor is saying in the form overall. He has indicated that he has been working part-time and that he intends working more fully. I am not satisfied there is any clearly incorrect (let alone deliberately incorrect) information, such that there was a breach of the obligation implied into the contract. Ms Meechan emphasised that he has represented that he had only returned to work on 12 July. But when describing when he stopped working a number of dates have been initially written in, and then changed or overwritten. Although he has indicated that he only returned to work in July (at the same time as filling in the form) I am not sure that it is as simple as that when all the answers in the form overall are considered. There is also no clear representation in the form that Mr Taylor is not making any money from his broking business.

[81] Given the findings I have already made earlier in this judgment, it is clear that what Mr Taylor was saying in the forms is false. Whatever the impact his conditions had had upon him, he returned to work in 2010 working approximately four hours per day at home or in the office, and generally overseeing the overall business operation. He also engaged in other activities associated with other business ventures.

[82] I found Mr Taylor’s evidence suggesting otherwise to be unreliable, and at times untruthful. I am very conscious of the need to avoid making findings that a person has acted dishonestly, and that clear evidence must be provided before reaching that conclusion. But I do not see how Mr Taylor’s inaccurate statements about his work could have been the consequence of error. I find that they deliberately misrepresented the amount of work he was engaged in and amounted to a breach of Mr Taylor’s duties under the contract.

(Footnote omitted).

(1) When a contract is cancelled by any party, the court may, if it is just and practicable to do so, make an order or orders granting relief under this section.

(2) The relief may be granted in the course of any proceeding or on application made for the purpose.

(3) An order under this section may—

(a) direct a party to pay to any other party the sum that the court thinks just (subject to section 35):

(b) direct a party to do or refrain from doing, in relation to any other party, any act or thing that the court thinks just:

(c) vest the whole or any part of any relevant property in a party:

(d) direct a party to transfer or assign the whole or any part of any relevant property to any other party:

(e) direct a party to deliver the whole or any part of the possession of any relevant property to any other party.

(4) In subsection (3),—

party means a party to the proceeding

relevant property means real or personal property that was the subject of the contract or was the whole or part of the consideration for the contract.

(1) No order may be made under section 43 in respect of any property if any party to the contract has so altered the party’s position in relation to the property that, having regard to all relevant circumstances, it would, in the opinion of the court, be inequitable to any party to make the order.

(2) This section applies whether the party altered the party’s position before or after the cancellation of the contract.

[123] For these reasons I reject Mr Taylor’s defence of change of position. Primarily that is because he has not acted in good faith. He is not able to resist repayment of money he has dishonestly secured because he says he has spent money on a holiday house, two luxury cars, and holidays to the Pacific. For that reason the defence is not available. Even apart from that point, however, the evidence he provided does not satisfy me that he incurred this expenditure in reliance upon the payments by Asteron.

Interest/costs judgment

[10] In responding to these arguments it seems to me to be appropriate to proceed with caution. In Paper Reclaim Ltd v Aotearoa International Ltd the Court of Appeal overturned an award of indemnity costs because the High Court had made unjustified findings in relation to the honesty where the underlying claims were still properly advanced in the proceeding.[23] The pursuit of proper claims should not be penalised. Nevertheless I am satisfied that it is appropriate for there to be an uplift of the costs award in the present case given that costs of the litigation were increased by unmeritorious arguments. In particular:

(a) The plaintiff had made deliberately false claims, and then gave evidence, that I found unreliable and at times not credible, that he had not been working in any meaningful capacity. He must have known that the claim lacked merit. To respond to this the defendants were required to undertake an extensive forensic exercise, including by subpoenaing his employees to demonstrate that this was not true.

(b) In any event his income was not adversely affected by any issue of incapacitation. That fact was obscured by the discovery of false sets of accounts. The defendant was required to call expert accounting evidence to explore that point. Even at trial the plaintiff called his own accountant to explain the accounts so discovered were earlier draft iterations. This further evidence was demonstrated to be incorrect.

[11] The key point is that the plaintiff was advancing false claims for insurance entitlements. The pursuit of the claim can be seen as a continuation of the attempt to falsely claim entitlements. Given my findings, the plaintiff’s claim was not properly brought. The defendant was put to considerable cost to demonstrate why the claims were illegitimate. In those circumstances an uplift to reflect the additional expense they were required to undertake is justified.

Issues on appeal

(a) by holding that Mr Taylor was not Totally Disabled in terms of the Policy;

(b) by finding that Mr Taylor had Monthly Earned Income exceeding the amount of his entitlements;

(c) by finding that deliberate misrepresentations had been made by Mr Taylor;

(d) by holding that Asteron was entitled to cancel the Policy, and to a refund of all amounts paid under the Policy;

(e) by rejecting Mr Taylor’s change of position defence;

(f) by awarding the full amount of interest claimed by Asteron; and

(g) by awarding increased costs to Asteron and disbursements contrary to the rules.

Was Mr Taylor Totally Disabled?

The issue

“TOTALLY DISABLED” means that you are unable to work in your usual occupation for more than ten hours per week.

Appellant’s submissions

Analysis

9.5 Consequences of incorporating document in common bundle

(1) Each document contained in the common bundle is, unless the court otherwise directs, to be considered—

(a) to be admissible; and

(b) to be accurately described in the common bundle index; and

(c) to be what it appears to be; and

(d) to have been signed by any apparent signatory; and

(e) to have been sent by any apparent author and to have been received by any apparent addressee; and

(f) to have been produced by the party indicated in the common bundle index.

...

(4) A document in the common bundle is automatically received into evidence (subject to the resolution of any objection to admissibility) when a witness refers to it in evidence or when counsel refers to it in submissions (made otherwise than in a closing address).

...

(1) This section applies only to a civil proceeding.

(2) A document in a common bundle is received in evidence when the relevant conditions set out in rules of court have been complied with.

(3) A document required by rules of court to be included in a party’s affidavit or list made for the purposes of discovery but which has not been so included, may be produced in evidence at the hearing only with—

(a) the consent of the other party; or

(b) the leave of the Judge.

(4) Each document contained in the common bundle is subject to presumptions as to nature and origin that—

(a) are specified in rules of court; and

(b) are rebuttable in circumstances and in the manner set out in those rules.

18 General admissibility of hearsay

(1) A hearsay statement is admissible in any proceeding if—

(a) the circumstances relating to the statement provide reasonable assurance that the statement is reliable; and

(b) either—

(i) the maker of the statement is unavailable as a witness; or

(ii) the Judge considers that undue expense or delay would be caused if the maker of the statement were required to be a witness.

...

Mr Taylor’s monthly earned income

The issue

Analysis

Counterclaim — the legal framework

The insured’s obligations in relation to claims

I hereby declare that the information in this Claim Form is true, correct and complete. I understand and agree that if I make any false or fraudulent statements or fail to advise Asteron Life Limited New Zealand of any relevant information regarding my claim, Asteron Life Limited New Zealand may refuse to pay and cancel my claim. I understand that I can be prosecuted if I make any fraudulent statements.

53. A contract of insurance obliges both parties to observe the duty of utmost good faith throughout their relationship. This principle applies most prominently in two distinct situations — formation and renewal of the relationship, and submission of claims for indemnity. An insurer alleging bad faith by an insured in the latter circumstance must prove dishonesty.

[1] At common law, if an insured makes a fraudulent claim on his insurer, the latter is not liable to pay the claim.

50 Having a contractual obligation of good faith in the performance of the contract presents no conceptual difficulty in itself. Such an obligation can arise from an implied or inferred contractual term. It is commonly the subject of an express term in certain types of contract such as partnership contracts. Once parties are in a contractual relationship, the source of their obligations the one to the other is the contract (although the contract is not necessarily exclusive and the relationship which comes into existence may of itself give rise to other liabilities, for example liabilities in tort). The primary remedy for breach of contract is damages. But the consequences of breach of contract are not confined to this. The contractual significance of the breach may go further. It may also amount to a breach of a contractual condition which will excuse or suspend the other party’s obligation to continue to perform the contract. It may be a repudiatory breach, or evidence a renunciation, which entitles the other party to terminate the contract and sue for damages. However any such release only applies prospectively and does not affect already accrued rights: Colonial Bank v European Grain and Shipping Ltd [1989] AC 1056. Ordinarily, the right to the indemnity accrues as soon as the loss has been suffered: Chandris v Argo Insurance Co Ltd [1963] 2 Lloyd’s Rep 65.

51 The right to avoid referred to in section 17 is different. It applies retrospectively. It enables the aggrieved party to rescind the contract ab initio. Thus he totally nullifies the contract. Everything done under the contract is liable to be undone. If any adjustment of the parties’ financial positions is to take place, it is done under the law of restitution not under the law of contract. This is appropriate where the cause, the want of good faith, has preceded and been material to the making of the contract. But, where the want of good faith first occurs later, it becomes anomalous and disproportionate that it should be so categorised and entitle the aggrieved party to such an outcome. But this will be the effect of accepting the defendants’ argument. The result is effectively penal. Where a fully enforceable contract has been entered into insuring the assured, say, for a period of a year, the premium has been paid, a claim for a loss covered by the insurance has arisen and been paid, but later, towards the end of the period, the assured fails in some respect fully to discharge his duty of complete good faith, the insurer is able not only to treat himself as discharged from further liability but can also undo all that has perfectly properly gone before. This cannot be reconciled with principle. No principle of this breadth is supported by any authority whether before or after the Act. It would be possible to draft a contractual term which would have such an effect but it would be an improbable term for the parties to agree to and difficult if not impossible to justify as an implied term. The failure may well be wholly immaterial to anything that has gone before or will happen subsequently.

52 A coherent scheme can be achieved by distinguishing a lack of good faith which is material to the making of the contract itself (or some variation of it) and a lack of good faith during the performance of the contract which may prejudice the other party or cause him loss or destroy the continuing contractual relationship. The former derives from requirements of the law which pre-exist the contract and are not created by it although they only become material because a contract has been entered into. The remedy is the right to elect to avoid the contract. The latter can derive from express or implied terms of the contract; it would be a contractual obligation arising from the contract and the remedies are the contractual remedies provided by the law of contract. This is no doubt why judges have on a number of occasions been led to attribute the post-contract application of the principle of good faith to an implied term.

...

Fraudulent Claims:

61 This question arises upon policies which up to the time of the making of the claim are to be assumed to be valid and enforceable. No right to avoid the contract had arisen. On ordinary contractual principles it would be expected that any question as to what are the parties’ rights in relation to anything which has occurred since the contract was made would be answered by construing the contract in accordance with its terms, both express and implied by law. Indeed, it is commonplace for insurance contracts to include a clause making express provision for when a fraudulent claim has been made. But it is also possible for principles drawn from the general law to apply to an existing contract—on the better view, frustration is an example of this as is the principle that a party shall not be allowed to take advantage of his own unlawful act. It is such a principle upon which the defendants rely in the present case. As I have previously stated there are contractual remedies for breach of contract and repudiation which act prospectively and upon which the defendants do not rely. The potential is also there for the parties, if they so choose, to provide by their contract for remedies or consequences which would act retrospectively. All this shows that the courts should be cautious before extending to contractual relations principles of law which the parties could themselves have incorporated into their contract if they had so chosen. The courts should likewise be prepared to examine the application of any such principle to the particular class of situation to see to what extent its application would reflect principles of public policy or the over-riding needs of justice. Where the application of the proposed principle would simply serve the interests of one party and do so in a disproportionate fashion, it is right to question whether the principle has been correctly formulated or is being correctly applied and it is right to question whether the codifying statute from which the right contended for is said to be drawn is being correctly construed.

62 Where an insured is found to have made a fraudulent claim upon the insurers, the insurer is obviously not liable for the fraudulent claim. But often there will have been a lesser claim which could properly have been made and which the insured, when found out, seeks to recover. The law is that the insured who has made a fraudulent claim may not recover the claim which could have been honestly made. The principle is well established and has certainly existed since the early 19th century: Halsbury’s Laws of England, 4th ed reissue, vol 25 (1994), p 284, para 492, Welford and Otter-Barry, Fire Insurance, 4th ed (1948) p 289 et seq. This result is not dependant upon the inclusion in the contract of a term having that effect or the type of insurance; it is the consequence of a rule of law. Just as the law will not allow an insured to commit a crime and then use it as a basis for recovering an indemnity (Beresford v Royal Insurance Co Ltd [1937] 2 KB 197), so it will not allow an insured who has made a fraudulent claim to recover. The logic is simple. The fraudulent insured must not be allowed to think: if the fraud is successful, then I will gain; if it is unsuccessful, I will lose nothing.

7 The common law rule relating to fraudulent claims appears to originate ... in the middle of the 19th century. In Britton v Royal Insurance Co [1865] EngR 66; (1866) 4 F & F 905, which is generally regarded as the leading case, there was an express clause, but Willes J in his summing up to the jury stated the law altogether generally, at pp 908–909:

“A fire insurance, he said, is a contract of indemnity; that is, it is a contract to indemnify the assured against the consequences of a fire, provided it is not wilful. Of course, if the assured set fire to his house, he could not recover. That is clear. But it is not less clear that, even supposing it were not wilful, yet as it is a contract of indemnity only, that is, a contract to recoup the insured the value of the property destroyed by fire, if the claim is fraudulent, it is defeated altogether. That is, suppose the insured made a claim for twice the amount insured and lost, thus seeking to put the office off its guard, and in the result to recover more than he is entitled to, that would be a wilful fraud, and the consequence is that he could not recover anything. This is a defence quite different from that of wilful arson. It gives the go‑bye to the origin of the fire, and it amounts to this—that the assured took advantage of the fire to make a fraudulent claim. The law upon such a case is in accordance with justice, and also with sound policy. The law is, that a person who has made such a fraudulent claim could not be permitted to recover at all. The contract of insurance is one of perfect good faith on both sides, and it is most important that such good faith should be maintained. It is the common practice to insert in fire-policies conditions that they shall be void in the event of a fraudulent claim; and there was such a condition in the present case. Such a condition is only in accordance with legal principle and sound policy.”

This approach was not initially accepted in Scotland, where the Court of Session held that the genuine part of a fraudulently initiated claim was recoverable: Reid & Co Ltd v Employers’ Accident and Livestock Insurance Co Ltd (1899) 1 F 1031. But in England the courts consistently applied Willes J’s test to avoid the entirety of an exaggerated claim. That approach was endorsed by the House of Lords in Manifest Shipping Co Ltd v Uni‑Polaris Insurance Co Ltd (The Star Sea) [2003] 1 AC 469.

8 It was settled from an early stage of the history of English insurance law that the duty of utmost good faith applied not only in the making of the contract but in the course of its performance. The principle was given statutory force by section 17 of the Marine Insurance Act. In Britton’s case, Willes J regarded the fraudulent claims rule as a manifestation of the duty of utmost good faith, a view adopted by Christopher Clarke LJ, delivering the leading judgment in the Court of Appeal in the present case: paras 76–77. The rule is peculiar to contracts of insurance, and there can be little doubt that historically it is because they are contracts of utmost good faith that they have this unique characteristic. But I am inclined to agree with the view expressed by Lord Hobhouse of Woodborough in The Star Sea (paras 50, 61–62) that once the contract is made, the content of the duty of good faith and the consequences of its breach must be accommodated within the general principles of the law of contract. On that view of the matter, the fraudulent claims rule must be regarded as a term implied or inferred by law, or at any rate an incident of the contract. The correct categorisation matters only because if it is a manifestation of the duty of utmost good faith, then the effect of section 17 of the Marine Insurance Act 1906 is that the whole contract is voidable ab initio upon a breach, and not just the fraudulent claim. If, on the other hand, one adheres to the contractual analysis, the right to avoid the contract for breach of the duty must depend on the principles governing the repudiation of contracts, and avoidance would operate prospectively only. The choice is not, however, before us on this appeal because the insurers do not seek to avoid the contract. They seek only to avoid the claim for this particular casualty.

9 What matters for present purposes is the rationale of the rule, on which there is a broad consensus in the authorities. It is the deterrence of fraud. As Lord Hobhouse observed in The Star Sea at para 62, “The logic is simple. The fraudulent insured must not be allowed to think: if the fraud is successful, then I will gain; if it is unsuccessful, I will lose nothing.” Cf Galloway v Guardian Royal Exchange (UK) Ltd [1999] Lloyd’s Rep IR 209, 214 (Millett LJ); Direct Line Insurance plc v Khan [2002] Lloyd’s Rep IR 364, para 38; Agapitos v Agnew [2002] EWCA Civ 1327; [2003] QB 556, para 14 (Mance LJ); Axa General Insurance Ltd v Gottlieb [2005] EWCA Civ 112; [2005] 1 All ER (Comm) 445 (CA), paras 28 and 31. The courts have explained the lack of a similar rule in other areas of the law of contract by pointing to the asymmetrical positions of the parties to an insurance contract, the insurer being vulnerable on account of his dependence on the insured for information both at the formation of the contract and in the processing of claims: see Pan Atlantic Insurance Co Ltd v Pine Top Insurance Co Ltd [1995] 1 AC 501, 542B (Lord Mustill); Orakpo v Barclays Insurance Services [1995] LRLR 443, 451 (Hoffmann LJ), 452 (Sir Roger Parker).

10 Fraudulent insurance claims are a serious problem, the cost of which ultimately falls on the general body of policy-holders in the form of increased premiums. But it was submitted to us that a forfeiture rule was not the answer to that problem. There was, it was said, little empirical evidence that the common law rule was an effective deterrent to fraud, and no reason to think that the problem was peculiar to claims on insurers as opposed to, say, claims in tort for personal injuries, the cost of which also falls ultimately on insurers and policy-holders without there being any equivalent common law rule. Informational asymmetry is not a peculiarity of insurance, and in modern conditions may not even be as true of insurance as it once was. These points have some force. But I doubt whether they are relevant. Courts are rarely in a position to assess empirically the wider behavioural consequences of legal rules. The formation of legal policy in this as in other areas depends mainly on the vindication of collective moral values and on judicial instincts about the motivation of rational beings, not on the scientific anthropology of fraud or underwriting. As applied to dishonestly exaggerated claims, the fraudulent claims rule is well established and, as I have said, will shortly become statutory.

54 The law has for centuries recognised that special rules need to apply to insurance contracts. At the stage when a policy is being taken out, the potential insured will typically know a great deal more about his circumstances, and thus about the risk, than can the insurer to whom he is applying. The response of the common law to this truth was to develop the rule that a contract for insurance must be conducted on both sides in the utmost good faith. In particular, when the contract is in negotiation the general common law rule was that the applicant must volunteer to the insurer, whether he is asked or not, anything which he knows or ought to know and which a prudent insurer would regard as relevant to the assessment of the risk. The consequence of breach, at common law, was that the insurer is entitled to avoid the policy altogether. When the law of insurance as it applied to marine contracts was codified by the Marine Insurance Act 1906, this rule of utmost good faith was repeated in section 17, which read: “A contract of marine insurance is a contract based upon the utmost good faith, and, if the utmost good faith be not observed by either party, the contract may be avoided by the other party.” This provision was declaratory of the common law relating to insurance generally. As will be seen, this common law/statutory rule has recently been modified by statute, differentially for consumer insurance and non-consumer policies, but exacting duties of disclosure are still imposed on the applicant for insurance at the pre-contract stage. Otherwise, no doubt, the consequence would either be difficulty obtaining insurance or, more likely, demands for higher premiums.

55 At the later stage when a claim is made, the policyholder will also typically know a good deal more about the facts which give rise to the claim than the insurers possibly can, whether the claim arises out of a motor accident, a burglary, fire damage to a factory or warehouse, the loss of luggage on holiday or the ingress of seawater into a ship. Insured loss is generally adventitious. It may occur anywhere in the world and with or without witnesses. Only sometimes will thorough investigation of the circumstances of the claimed loss be a realistic option for insurers. Moreover, it is very much in the interest of policyholders generally that when a claim arises, it should be accepted promptly by the insurers, payment should be made, and business or private life should be allowed to resume with the loss repaired. Typically, insurers market their policies in part by advertising what they assert to be their prompt and uncomplicated response to claims. If such is to be the response to claims, insurers must take the claiming insured to a considerable extent on trust. Furthermore, if claims have to be investigated in detail and routinely verified by insurers, the cost of the systems necessary to do this will fall on policyholders generally through increased premiums, and good claims will be delayed alongside the bad. The response of the common law to these truths was the development of the fraudulent claims rule. It is a rule of law, imposed by the courts whether or not the policy contains a clause to the same effect, although many do and more used to do in the early days of insurance when the rule was developing. It seems more realistic to acknowledge it as having achieved the status of a rule of common law, grounded in sound policy, rather than depending on an implied term in the contract. Apart from any other reason, it seems far from clear that in every case such an implied term would meet the tests of obviousness or business necessity. To anticipate, it will be seen that the recent legislation in relation to consumer and non-consumer insurance preserves the fraudulent claims rule, but without resolving the question raised in the present case about its extent.

...

64 It seems likely that the fraudulent claims rule developed as a matter of history from the general rule that the parties to a contract of insurance owe each other the duty to act with the utmost good faith. In the present case, in the Court of Appeal, Christopher Clarke LJ accepted this as the juridical basis for the fraudulent claims rule: see para 77.

65 In the past it has from time to time been assumed, in cases where any difference between the two rules did not fall for examination, that the fraudulent claims rule was simply a manifestation of the rule of good faith. That assumption was made in passing in the classic direction to the jury of Willes J in Britton v Royal Insurance Co [1865] EngR 66; (1866) 4 F & F 905, quoted by Lord Sumption JSC at para 7 above, doubtless for the very good reason that the judge was directing the jury as to the law to be applied rather than embarking on a general lecture upon legal theory. A similar assumption then figured in the judgments in both Orapko v Barclays Insurance Services [1995] LRLR 443 and Galloway v Guardian Royal Exchange (UK) Ltd [1999] Lloyd’s Rep IR 209. But in none of those cases did any question of difference between the two rules arise. In each of the three there was fraudulent exaggeration of the claim, and indeed in the last two cases also non-disclosure pre-contract. In fact, there are significant differences between the two rules.

66 If it were the case that the pre-contract duty of good faith continues unaltered post-contract, that would no doubt support the contention that the fraudulent claims rule embraces collateral lies deployed in support of a legally sound claim. The collateral lie would be a breach of good faith and, as Lord Sumption JSC says at para 8, the consequence of an unaltered duty of good faith would be that the collateral lie would entitle the insurer to avoid the whole policy, and not simply for the future but ab initio. If that were so, the claim would fall with the policy.

67 It has, however, been clear for many years, and is now indisputable following Manifest Shipping Co Ltd v Uni-Polaris Insurance Co Ltd (The Star Sea) [2003] 1 AC 469, that although some duty of good faith continues post contract, it differs significantly from the pre-contract rule both as to the obligation which it imposes and as to the remedy for breach. There is, for example, no continuing duty on the insured to disclose information which comes to the actual or constructive knowledge of the insured after the cover was issued: see Cory v Patton (1872) LR 7 QB 304, Lishman v Northern Maritime Insurance Co [1875] UKLawRpCP 16; (1875) LR 10 CP 179, Niger Co Ltd v Guardian Assurance Co Ltd (1922) 13 Ll LRep 75 and New Hampshire Insurance Co v MGN Ltd [1996] EWCA Civ 838; [1997] LRLR 24, all confirmed in The Star Sea. There is no occasion in the present case to pursue the elusive matter of definitive analysis of the content of the post-contract duty of good faith, for it is enough that it plainly includes the fraudulent claims rule. Secondly, any duty of disclosure which may exist post-contract ends with the commencement of litigation, when the different rules of court take over; they include, significantly, the concept of legal privilege. Thirdly and for present purposes most importantly, as The Star Sea makes clear, the remedy for post-contract fraud in the making of the claim is loss of the claim, not avoidance of the whole policy.

(a) the insured must act honestly in connection with the making of a claim; and

(b) if the insured fails to do so, and dishonestly makes a claim that is false in some material respect, the whole of the fraudulent claim will be disallowed.

The insurer’s right to cancel in response to a fraudulent claim

(a) the terms of the policy — express or implied — governing the making of claims;

(b) whether the insured has breached a relevant term of the policy; and

(c) whether that breach entitles the insurer to cancel the contract. That will be the case if, and only if, the contract expressly provides for a right to cancel in the circumstances which have occurred, or the test for cancellation in s 37 of the CCLA is met.

(1) A party to a contract may cancel it if—

(a) the party has been induced to enter into it by a misrepresentation, whether innocent or fraudulent, made by or on behalf of another party to the contract; or

(b) a term in the contract is breached by another party to the contract; or

(c) it is clear that a term in the contract will be breached by another party to the contract.

(2) If subsection (1)(a), (b), or (c) applies, a party may exercise the right to cancel the contract if, and only if,—

(a) the parties have expressly or impliedly agreed that the truth of the representation or, as the case may require, the performance of the term is essential to the cancelling party; or

(b) the effect of the misrepresentation or breach of the contract is, or, in the case of an anticipated breach, will be,—

(i) substantially to reduce the benefit of the contract to the cancelling party; or

(ii) substantially to increase the burden of the cancelling party under the contract; or

(iii) in relation to the cancelling party, to make the benefit or burden of the contract substantially different from that represented or contracted for.

...

(1) When a contract is cancelled, the following provisions apply:

(a) to the extent that the contract remains unperformed at the time of the cancellation, no party is obliged or entitled to perform it further:

(b) to the extent that the contract has been performed at the time of the cancellation, no party is, by reason only of the cancellation, divested of any property transferred or money paid under the contract.

...

(a) The policy is terminated with effect from the date of cancellation;

(b) The insurer is not obliged to pay the fraudulent claim, by virtue of the implied term set out at [109] above; but

(c) The cancellation does not affect other claims made under the policy before the date of cancellation. If an earlier claim has been paid, cancellation does not affect the right of the insured to retain that payment. If the claim has not been paid, it must be settled in accordance with the terms of the policy in the normal way.

Was dishonesty in issue in these proceedings?

Did Asteron’s pleading allege dishonesty?

Asteron is claiming that I deliberately misled them regarding the work I was doing while on claim. I completely reject the insinuation that I have been dishonest in my dealings with Asteron. I provided the information requested from me to the best of my recollection, and answered all the questions asked in follow-up phone calls.

... in opening Mr Beck for the plaintiff advised that there was a very stark difference in the positions of the parties, as Asteron was contending that Mr Taylor had acted fraudulently, and Mr Taylor contended that Asteron was failing in its duties in a highly inappropriate way.

Was the allegation of dishonesty adequately put to Mr Taylor?

92 Cross-examination duties

(1) In any proceeding, a party must cross-examine a witness on significant matters that are relevant and in issue and that contradict the evidence of the witness, if the witness could reasonably be expected to be in a position to give admissible evidence on those matters.

(2) If a party fails to comply with this section, the Judge may—

(a) grant permission for the witness to be recalled and questioned about the contradictory evidence; or

(b) admit the contradictory evidence on the basis that the weight to be given to it may be affected by the fact that the witness, who may have been able to explain the contradiction, was not questioned about the evidence; or

(c) exclude the contradictory evidence; or

(d) make any other order that the Judge considers just.

Breach of Mr Taylor’s obligation to act honestly in connection with claims

Cancellation

The issue

41 When cancellation may take effect

(1) The cancellation of a contract by a party does not take effect—

(a) before the time at which the cancellation is made known to the other party; or

(b) before the time at which the party cancelling the contract shows, by some clear means that is reasonable in the circumstances, an intention to cancel the contract, if—

(i) it is not reasonably practicable for the cancelling party to communicate with the other party; or

(ii) the other party cannot reasonably expect to receive notice of the cancellation because of that other party’s conduct in relation to the contract.

(2) The cancellation may be made known by words or by conduct showing an intention to cancel, or both. It is not necessary to use any particular form of words, so long as the intention to cancel is made known.

Analysis

What is Asteron entitled to recover?

The issues

Analysis

Application to adduce further evidence on appeal

Interest

(a) There was no unjustifiable delay in bringing this matter to trial that would justify reducing the period for which interest is awarded. Asteron was kept out of its money for the relevant period, and Mr Taylor had the benefit of use of that money for that period, as a result of his dishonesty. Asteron is entitled to receive interest for the whole of the period from the making of each dishonestly procured payment until the date of judgment.

(b) Having regard to the concession already made by Asteron in relation to the applicable interest rate, a more fine-grained inquiry into the rate of interest to be paid in this case is not justified.

Costs issues

Costs on appeal

Result






Solicitors:
Peter Sara Lawyer, Dunedin for Appellant
Suncorp NZ Employees Ltd, Auckland for Respondent


[1] Taylor v Asteron Life Ltd [2019] NZHC 978 [High Court judgment].

[2] Taylor v Asteron Life Ltd [2019] NZHC 1489 [Interest/costs judgment].

[3] The relevant starting date for payment of a benefit under the Policy was 21 January 2010, taking into account the 30 day “No Pay” period provided for in the Policy.

[4] Commencing after an initial “No Pay” period of 30 days.

[5] High Court judgment, above n 1, at [36].

[6] At [49].

[7] At [53].

[8] At [55].

[9] At [57]–[60].

[10] At [61].

[11] At [67].

[12] At [92].

[13] At [94].

[14] At [95].

[15] At [99].

[16] At [100].

[17] At [101].

[18] At [102].

[19] At [106]–[107].

[20] At [108].

[21] Interest/costs judgment, above n 2, at [4].

[22] At [3].

[23] Paper Reclaim Ltd v Aotearoa International Ltd [2006] NZCA 27; [2006] 3 NZLR 188 (CA) at [143]–[161].

[24] High Court judgment, above n 1, at [46].

[25] At [46].

[26] At [76]–[77].

[27] At [42].

[28] At [41].

[29] At [61].

[30] Blanshard v National Mutual Life Association of Australasia Ltd (2004) 13 ANZ Insurance Cases 61-621 at [50].

[31] Blanshard, above n 30.

[32] Versloot Dredging BV v HDI Gerling Industrie Versicherung AG (The DC Merwestone) [2016] UKSC 45, [2017] AC 1.

[33] For the history of this omission from the New Zealand Act, see Neil Campbell “The Scope of an Insurer’s Post-Contractual Duty of Good Faith” (2016) 27 ILJ 185 at 187 and n 8.

[34] Manifest Shipping Co Ltd v Uni-Polaris Insurance Co Ltd (The Star Sea) [2001] UKHL 1, [2003] 1 AC 469.

[35] Versloot Dredging, above n 32.

[36] See also Axa General Insurance Ltd v Gottlieb [2005] EWCA Civ 112, [2005] 1 All ER (Comm) 445 at [18]–[20].

[37] See Robert Merkin and Chris Nicoll (eds) Colinvaux’s Law of Insurance in New Zealand (2nd ed, Thompson Reuters, Wellington, 2017) at [7.3.5].

[38] Axa General Insurance Ltd v Gottlieb, above n 36, at [22]; and The Star Sea, above n 34, at [51].

[39] See for example Sampson v Gold Star Insurance Co Ltd [1980] 2 NZLR 742 (SC); Action Scaffolding Ltd v AMP Fire & General Insurance Co (NZ) Ltd (1990) 6 ANZ Insurance Cases 60-970 (HC); UEB Packaging Ltd v QBE Insurance (International) Ltd [1996] 2 NZLR 467 (HC) at 479; Blanshard, above n 30; Vero Insurance NZ Ltd v Posa [2008] NZHC 1239; [2008] 3 NZLR 701 (HC); and Fussell & McNamara v Broadbase Christchurch Ltd (2011) 16 ANZ Insurance Cases 61–913.

[40] Versloot Dredging, above n 32, at [8].

[41] Despite the doubts expressed by Lord Hughes SCJ in Versloot Dredging, this term would also in our view meet the orthodox test for implication of terms into a particular contract, including the requirements that it is necessary to give the contract business efficacy, and that it is so obvious that it goes without saying: see Jeremy Finn, Stephen Todd and Matthew Barber Burrows, Finn and Todd on the Law of Contract in New Zealand (6th ed, LexisNexis, Wellington, 2017) at [6.4.4(a)]; and Ward Equipment Ltd v Preston [2017] NZCA 444, [2018] NZCCLR 15 at [93]–[94]. The alternative approach to implication of terms referred to in Ward Equipment at [46]–[47] would lead to the same result.

[42] In particular, such a term is not necessary to enable an insurer to decline a claim based on inaccurate information. In most cases where an insured provides honest but incorrect information in a claim, and that information is material to the insured’s entitlement under the policy, the insurer will be able to recover any overpayment in a restitution claim. A broader implied term, coupled with a claim for breach of that term, is not necessary in order for the insurer to have a right of recovery in this scenario.

[43] Fair Insurance Code 2020 at 11.

[44] See [108] above and n 39.

[45] High Court judgment, above n 1, at [3].

[46] Longhurst v Ministry of Social Development [2019] NZHC 1496 at [63]–[64]; and Blair v R [2012] NZCA 62 at [42].

[47] See [122] above.

[48] Though not, as explained above, in respect of the period prior to July 2010. If Asteron had pleaded a restitution claim based on mistake in relation to Mr Taylor’s income during this period, a more focused change of position defence in respect of that period might have raised different issues that (absent such a claim) were not canvassed before the High Court or before this Court.

[49] Interests/costs judgment, above n 2, at [15(b)].

[50] High Court Rules 2016, r 14.8.

[51] Hgh Court Rules, r 14.9.

[52] Taylor v Asteron Life Ltd [2017] NZHC 871; and Taylor v Asteron Life Ltd [2018] NZHC 2939.

[53] Interest/costs judgment, above n 2, at [10].

[54] High Court Rules, r 14.7.


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