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Taylor v Asteron Life Ltd [2020] NZCA 354; [2021] 2 NZLR 561 (19 August 2020)
Last Updated: 26 October 2022
For a Court ready (fee required) version please follow this LINK
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IN THE COURT OF APPEAL OF NEW
ZEALANDI
TE KŌTI PĪRA O AOTEAROA
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PETER JAMES TAYLOR Appellant
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AND
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ASTERON LIFE LIMITED Respondent
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Hearing:
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17 June 2020. Further submissions received 27 July 2020.
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Court:
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Goddard, Ellis and Katz JJ
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Counsel:
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A C Beck for Appellant C M Meechan QC and A Borchardt for
Respondent
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Judgment:
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19 August 2020 at 10.00 am
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JUDGMENT OF THE COURT
- The
application for leave to adduce further evidence on appeal is declined.
- The
appeal is allowed in part. The judgment entered for Asteron Life Ltd on its
counterclaim is modified as set out in paragraphs
[187] and [188]. If the parties cannot reach
agreement on the consequences of this modification for the interest
component of the judgment, leave
is reserved to either party to file a
memorandum seeking determination by this Court of the necessary
adjustments.
C The appeal is otherwise dismissed.
- The
appellant must pay costs to the respondent for a standard appeal on a band A
basis, with usual disbursements. We certify for
two
counsel.
____________________________________________________________________
Table of contents
Para No
REASONS OF THE
COURT
(Given by Goddard J)
Introduction and summary
- [1] The
appellant, Mr Taylor, carried on business as an insurance broker. In 1994 he
took out an income protection insurance policy
(the Policy) in relation to his
income from that business. The insurer was the respondent, Asteron Life Ltd
(Asteron), which at
the time was known as Sun Alliance Life Ltd (Sun Alliance).
In July 2010 Mr Taylor made a claim under the Policy, on the basis that
as a
result of significant medical problems he was totally disabled. Cover was
accepted by Asteron. Mr Taylor was paid benefits
under the Policy until
September 2014, when Asteron suspended payment.
- [2] Mr Taylor
brought proceedings seeking a declaration that he was entitled to continuing
benefits under the Policy, and seeking
to recover arrears of payments. Asteron
denied that Mr Taylor was entitled to any further payments under the Policy.
Asteron counterclaimed
for repayment of all sums previously paid under the
Policy on the basis that Mr Taylor owed Asteron a duty of utmost good faith in
connection with making claims, and had breached that duty by making false
statements about the extent to which he had worked throughout
the relevant
period. Mr Taylor filed a defence to the counterclaim and reply in which
he denied Asteron’s allegations, and
pleaded various defences to the
counterclaim including a change of position defence.
- [3] In the High
Court Mr Taylor’s claim was unsuccessful. Asteron’s counterclaim
succeeded. Asteron was awarded the
sum of $371,286.70 plus interest and
costs.[1]
In a subsequent decision Cooke J determined a number of issues
relating to the award of interest, and the costs recoverable by
Asteron.[2]
- [4] Mr
Taylor’s appeal to this Court raises a number of issues about
the conclusions reached by the Judge in the High Court
judgment and in the
Interest/costs judgment. Mr Taylor also argues that it was wrong for the Judge
to make certain findings, in
particular the finding that Mr Taylor had acted
dishonestly, in circumstances where that allegation was not adequately
pleaded and
was not squarely put to Mr Taylor in cross-examination.
- [5] We agree
with the Judge that Mr Taylor’s claim must fail. He has not established
that he was Totally Disabled (as that
term was defined in the Policy) between
September 2014, when Asteron suspended payment, and April 2016, when Asteron
cancelled the
Policy. Nor does the evidence establish that Mr Taylor was
entitled to any payment during that period even if he were Totally Disabled.
Rather, we agree with the Judge that Mr Taylor’s income from his insurance
broking business was at a level that resulted in
full abatement of any benefits
he might otherwise have been entitled to under the Policy during that
period.
- [6] We also
agree with the Judge that Asteron is entitled to succeed on its counterclaim.
But for reasons we explain in more detail
below, we consider that Asteron is
only entitled to recover payments made in respect of periods about which Mr
Taylor was found to
have dishonestly provided false information. The Judge
declined to find that the initial claim made in July 2010 involved false
statements that breached Mr Taylor’s obligations in relation to
making claims. So Asteron’s claim as pleaded, which
was founded solely on
the allegation of breach of utmost good faith, could not succeed in respect of
the initial period from January
2010 to 22 July 2010.
- [7] There may
well have been another basis on which the payments made in respect of that
period could have been recovered. But they
were not pleaded by Asteron, and
Asteron did not give notice that it intended to support the High Court judgment
on grounds other
than those accepted by the Judge. The judgment on
Asteron’s counterclaim must therefore be reduced by $51,835.64. This has
flow-on consequences for the interest calculation.
- [8] We also
accept one of Mr Taylor’s numerous challenges to the costs award in the
High Court. The costs awarded to Asteron
are reduced by $1,600.
- [9] Mr
Taylor’s appeal is otherwise
dismissed.
Background
- [10] The
Judge’s findings in relation to the background to the Policy and to
Mr Taylor’s claim were not challenged on
appeal. The summary set out
below is based on his findings.
- [11] Mr Taylor
commenced work as an insurance broker after leaving school and following a short
period of study at the University
of Otago. He worked for insurance companies,
including Asteron (then known as Sun Alliance, as noted above), opting not to
accept
a salary but to be effectively self-employed. He subsequently
established his own broking business in Dunedin.
- [12] In October
1992 Mr Taylor completed an application for income protection insurance with
Asteron. In it he described himself
as self-employed, and advised Asteron that
his share of after tax earnings from his business was $75,500. He provided
financial
information to verify this level of income: extracts from financial
statements for “Peter Taylor Insurance Broker” to
31 March 1992,
prepared by his accountants. They showed he had made a net profit for that year
of $65,647.91. The revenue of this
business included both life insurance
commissions and fire and general insurance commissions. The expenditure
included wages and
salaries for employees. By letter dated
5 July 1994 Sun Alliance confirmed placement of this insurance and
provided Mr Taylor with
the relevant policy documents.
- [13] Mr Taylor
continued trading as a self-employed insurance broker. In July 2010 he
submitted a claim under the Policy. In the
claim form he said that he suffered
from medical conditions of the kind covered by the Policy. He indicated
that he had stopped
all work on 23 December 2009. The claim form included
a section completed by Mr Taylor’s general practitioner, Dr Marie
Neylon.
She supplied information in relation to Mr Taylor’s medical
conditions and the treatment he was receiving, and indicated that
Mr Taylor
was first advised to cease work as a result of those conditions on
23 December 2009. Asteron accepted the claim and commenced
payments,
including a significant payment backdated to 21 January 2010 of
$51,835.64.[3]
- [14] Mr Taylor
was required to provide progress reports to Asteron describing the current state
of his medical condition, whether
he had been able to work, what income he had
earned from working, and certain other matters. He provided progress reports in
August,
September, October, November 2010; January, February, March, April, July
and October 2011; January, April, July and October 2012;
April and October 2013;
and April 2014. Further reports were provided in October and November 2014
after Asteron stopped making
payments under the Policy in September 2014.
- [15] By letter
dated 19 May 2014 Asteron asked Mr Taylor to supply certain financial
information. That request was repeated by letter
dated 23 June 2014, and again
on 24 July 2014. By email dated 20 August 2014 Mr Taylor provided
some financial information, including
signed accounts for the year ended
31 March 2014 for a limited liability company called
Peter J Taylor and Associates Ltd (the Company).
They were not
the accounts for Mr Taylor’s insurance broking business. It appears
that some of the commissions earned by
the broking business were channelled
through the Company. The Company accounts showed that it had made a loss.
- [16] Asteron
then asked about commissions disclosed in these accounts that had been paid
into, and then out of, the Company totalling
$551,491. By email dated
28 August 2014 Mr Taylor responded by asking Asteron to confirm why
they needed any further information.
By email dated 3 September 2014
Asteron explained that the insurance entitlement under the Policy was
subject to a deduction for
the income that the insured earned while working.
Asteron advised that it was not able to make any further payments under the
Policy
until it could reconcile the claim, with a provisional calculation
showing that Mr Taylor had been overpaid by $77,398.60.
- [17] By email
dated 5 September 2014 Mr Taylor replied as follows:
- I
have not been nor have received any income from any source other than
Asteron.
...
- Please
note that it is manifestly obvious that given your present view and adopted
position that until this can be satisfactorily
addressed and resolved to
reinstatement of benefits or we both are able to reach an agreement in
terms of application of policy that
no other details requested by you will be
forwarded from me.
It would seem illogical to forward other detail
given your suspending policy entitlements until this particular matter can be
resolved
to satisfaction.
- It
is unequivocally the writers view that you have stepped outside of
the bounds of the policy in force in reaching the decision conveyed,
that
you are manifestly incorrect in your assessment reached, that you are
unnecessarily withholding benefit entitlements, that by
your action and the
decision conveyed to withhold legitimate benefit entitlements under the policy
in force you are and have caused
me (the insured) absolute and totally
unnecessary additional angst, hurt feelings, anguish and embarrassment aside
from creating
a totally unnecessary financial hardship resulting directly from
your decision conveyed to suspend benefit entitlements.
- [18] Mr Taylor
then commenced these proceedings in December 2015.
- [19] Mr Taylor
subsequently sold his broking business. It appears this sale was completed on
1 June 2018.
The Policy
- [20] The
Policy was described as an “Income Plan” policy. It commenced on
1 August 1994 and was expressed to continue
until 28 February 2026. The
original premium payable by Mr Taylor was $85.95 per month, which was
subsequently inflation adjusted.
- [21] There are
two categories of cover under the Policy — a Total Disability
Benefit, and a Partial Disability Benefit.
- [22] The
Total Disability Benefit is described in the following
clause:
2.1 Total Disability Benefit
If as a result solely of any Injury or Sickness you become
Totally Disabled then we will pay you:
(a) during the Full Pay Period, a monthly Total Disability Benefit of your
Monthly Insured Income and,
(b) during the 75% Pay Period, a monthly Total Disability Benefit of 75% of your
Monthly Insured Income, reduced in both cases by
any other income you receive
from any other source in relation to:
(i) the Sickness or Injury that caused you to become Totally Disabled, and
(ii) retirement or superannuation benefits, and
(iii) your Monthly Earned Income.
In the event that a lump sum payment is received by you in lieu of any income
due to you in respect of the Sickness or Injury that
caused you to become
Totally Disabled or from any superannuation or retirement fund, that lump sum
will be deemed to be equal to
a monthly income of 1% of the lump sum.
- [23] This
benefit is payable when, as a sole result of Injury or Sickness
(both defined terms), the insured becomes Totally Disabled,
which is
defined in the following terms:
“TOTALLY DISABLED” means
that you are unable to work in your usual occupation for more than ten hours per
week.
- [24] The Policy
defines Monthly Insured Income as one twelfth of the Annual Insured Income
specified in the Schedule. Mr Taylor’s
initial Annual Insured Income was
$75,500. This figure was subsequently inflation adjusted.
- [25] The Full
Pay Period is 60 days.[4] There is
then a 75 per cent Pay Period that continues through to age 65. Thus a person
who is Totally Disabled will receive their
Monthly Insured Income for 60 days,
followed by 75 per cent of that amount through to age 65. That amount is
subject to abatement
as a result of income earned while disabled.
- [26] The Policy
provides for the Total Disability Benefit that is payable to be reduced by
income from certain sources, including
“Monthly Earned Income”
defined as follows:
“MONTHLY EARNED INCOME” means your
monthly pre-tax salary, commissions, bonuses and fringe benefits if an employee,
or
your monthly pre-tax earnings net of any business expenses necessarily
incurred in deriving those earnings if a self-employed person.
Partial
Disability Benefit
- [27] The
Partial Disability Benefit is payable where an insured ceases to be
Totally Disabled, but becomes Partially Disabled.
- [28] The term
Partially Disabled is defined as follows:
“PARTALLY
DISABLED” means that you are working in any occupation but, directly
because of Sickness or Injury, you are
only able to work to a limited extent
such that your Monthly Earned Income is 75% or less of your Monthly Insured
Income.
- [29] The key
consequence of being Partially Disabled rather than Totally Disabled is that
only two-thirds of the policyholder’s
Monthly Earned Income is deducted
from the benefit payable.
High Court
judgment
Mr Taylor’s claim for continuing
payments
- [30] Mr
Taylor did not call any medical evidence to establish his condition. However he
gave evidence about the various medical conditions
from which he has suffered.
Asteron did not dispute that Mr Taylor suffered from sickness within
the meaning of the Policy. For
that reason, and despite a lack of clarity
in Mr Taylor’s evidence, the Judge accepted that at all relevant times Mr
Taylor
suffered from a sickness as defined in the Policy, potentially
enabling him to qualify for a Total Disability Benefit or Partial
Disability Benefit.[5]
- [31] The Judge
next considered whether Mr Taylor was Totally Disabled within the meaning
of the Policy. He considered the evidence
of Mr Taylor himself, and
the evidence of three witnesses subpoenaed by Asteron who were employees of
Mr Taylor at the relevant time.
They gave evidence that Mr Taylor was
actively involved in all aspects of his insurance broking business. Two of
these former employees
gave evidence that Mr Taylor worked approximately four
hours per day. The other former employee did not provide a quantitative
estimate,
but said that Mr Taylor was working significantly more than three
to five hours per week. The Judge considered that the evidence
of these
employees was confirmed by extensive documentary evidence, including emails and
other written communications which showed
that Mr Taylor was actively involved
in his insurance business. The Judge accepted Asteron’s submission
that the evidence
demonstrated that Mr Taylor retained responsibility for
the most important clients, and clients that were more demanding. He also
gave
direction to other staff. The documentary evidence demonstrated that Mr
Taylor was working extensively in the business, and
that his evidence describing
far more limited activities was not accurate. The Judge summarised his findings
on this issue as follows:
[46] I generally found Mr Taylor’s
evidence, and his answers in cross‑examination, unreliable, and at times
not credible.
His explanations for the activities recorded in the documents
varied — he argued that what he was doing was not work at all,
that it was
not the same work as he had previously undertaken, or that if he did work it was
within the 10 hour limit. His answers
were inconsistent with both the
documentary records, and the evidence of the three subpoenaed witnesses.
Ms Tricker’s evidence
must be particularly significant in this respect
given Mr Taylor’s assertion that she essentially took on the roles he
could
no longer perform. It is clear that apart from the period immediately
surrounding his discectomy Mr Taylor was able to, and did
in fact, work for more
than 10 hours a week. It is possible that there were other short periods of
total disability, but Mr Taylor
has not provided sufficiently clear evidence for
me to identify them, or to identify when they took place.
[47] For these reasons I find that Mr Taylor was not Totally Disabled within
the meaning of the Policy.
- [32] The Judge
went on to consider whether Mr Taylor was entitled to
a Partial Disability Benefit. The Judge noted that the threshold
for
qualifying for this benefit is that “directly because of Sickness”
Mr Taylor was “only able to work to a limited
extent such that [his]
Monthly Earned Income is 75 per cent or less” of his Monthly Insured
Income.[6]
- [33] In order to
apply that test, the Judge had to determine a difference between
the parties about the interpretation of the term
“Monthly Earned
Income”. Mr Beck, counsel for Mr Taylor, argued that this related solely
to income arising from Mr Taylor’s
own efforts. Asteron submitted
that Monthly Earned Income included all earnings net of business expenses from
Mr Taylor’s
insurance broking business.
- [34] The Judge
concluded that the language used in the definition of Monthly Earned Income
referred to Mr Taylor’s monthly pre-tax
earnings from his business,
whether or not the earnings were a consequence of his own efforts, or
the efforts of his employees.
He considered that approach was consistent
with the commercial purpose of the contract, as what becomes insured is the
level of net
income earned from the business, and the impact of the disability
of the insured person on that
income.[7] That reading of the Policy
was confirmed by the circumstances in which it was entered into. In order to
establish his income for
the purpose of obtaining the policy, Mr Taylor had
advised Asteron that his income from his business was $75,500 per annum. The
form noted that the income was verified by the balance sheet he provided. The
financial statements for his insurance broking business
to 31 March 1992 showed
a profit for that year of $65,647.91, and a profit of $50,779.68 in
the previous year. The financial statements
recorded expenditure on wages.
Thus, the Judge said, when the contract was entered into, both parties
were aware that the relevant
income being protected reflected the entire
net profit made by the broking business known as “Peter Taylor Insurance
Broker”.[8] The Judge
summarised the consequences of this finding as follows:
[56] So
there does not seem to me to be any reason to depart from the ordinary
meaning of the terms used in the Policy — and
particularly
the definition of Monthly Earned Income — which fully corresponds to
the intention of the parties viewed in its
wider context. The full amount
of the net profit from Mr Taylor’s self-employed business gets
deducted from the prescribed
benefit irrespective of any arguments that it
was not the product of his own endeavours, or solely his own endeavours. The
adverse
event that Mr Taylor was insuring against was that his earnings
from his business would be eliminated or reduced as a consequence
of his
sickness or injury.
- [35] Mr
Taylor initially discovered financial statements for his insurance broking
business which, as the Judge explained in some
detail, falsely represented that
the business made trading losses. Mr Taylor subsequently discovered
correct financial statements
for the business up to 31 March 2015 which showed
that his income was at a level that led to full abatement of any amounts
otherwise
due under the Policy. No amounts were due to Mr
Taylor.[9]
- [36] The Judge
noted that the financial statements before the Court only covered the period
through to March 2015. Mr Taylor’s
claim for payment of arrears covered
the period from 2014 to trial. In the absence of relevant accounting material
it was not possible
to make the calculation required by Mr Taylor’s claim.
But in any event, the Judge said, he had determined that Mr Taylor was
not
disabled by his sickness during that
period.[10]
- [37] Mr
Taylor’s claims were therefore
dismissed.
Asteron’s
counterclaim for recovery of payments made
- [38] The
Judge moved on to consider Asteron’s counterclaim. The Judge began by
considering the correct legal framework for
addressing the right to cancel or
avoid liability under an insurance contract for a breach of the duty of good
faith, and for addressing
the insurer’s claims for restitution for amounts
that it has paid under the insurance contract. Asteron presented its case
relying on common law principles found primarily in English authorities. Mr
Beck argued that these issues should be addressed within
the legal framework set
out in the Contract and Commercial Law Act 2017 (the CCLA), which
essentially re-enacts the regime formerly
set out in the Contractual Remedies
Act 1979.[11] As the Judge noted,
s 40 of the CCLA provides that ss 36 to 39 have effect in place of the
rules of the common law and of equity
governing the circumstances in which a
party to a contract may rescind it, or treat it as discharged, for
misrepresentation, repudiation,
or breach. The Judge summarised his conclusion
on this issue as follows:
[70] [Section 40] means what it says.
Sections 36 to 39 deal with cancellation. In addition the Act goes on to detail
the ability
of the Court to grant relief following cancellation, which can
include the kind of restitutionary award sought by Asteron here (s
43), and also
deals with the defence of change of position such as that raised by Mr
Taylor (s 47). It covers the field. Subject
to other legislation that may
also apply (such as the Marine Insurance Act 1908, and the Insurance Law
Reform Act 1977) the Act applies
to a contract of insurance just as much as
any other contract. Moreover as Ms Meechan and Mr Beck agreed, all the
issues that are
alive in the present case can be addressed within the provisions
of the Act. I proceed on that basis.
- [39] It appears
to have been common ground that Mr Taylor owed Asteron an obligation of
utmost good faith in connection with making
claims. Asteron’s pleaded
case was that in his claim form and subsequent reports, Mr Taylor provided
incorrect information
about whether he was doing any work, and how much work he
was doing. The Judge carefully reviewed the initial claim form and the
subsequent progress statements, assessing the statements made and the evidence
in relation to their correctness.
- [40] The
original claim form, which related to the period 23 December 2009 to
July 2010, was dated 19 July 2010. The information
contained in it was
somewhat confusing and contradictory. The Judge set out his conclusions in
relation to that form as follows:
[77] Some of this information is
not accurate, but I am not prepared to conclude that this form involves false
statements supporting
a finding of breach of Mr Taylor’s obligations.
There is considerable lack of clarity about precisely what Mr Taylor is
saying
in the form overall. He has indicated that he has been working part-time
and that he intends working more fully. I am not satisfied
there is any clearly
incorrect (let alone deliberately incorrect) information, such that there was a
breach of the obligation implied
into the contract. Ms Meechan
emphasised that he has represented that he had only returned to work on
12 July. But when describing
when he stopped working a number of dates
have been initially written in, and then changed or overwritten. Although he
has indicated
that he only returned to work in July (at the same time as filling
in the form) I am not sure that it is as simple as that when all
the answers in
the form overall are considered. There is also no clear representation in the
form that Mr Taylor is not making any
money from his broking business.
- [41] However the
Judge found that the subsequent progress reports contained false statements. He
said:
[81] Given the findings I have already made earlier in this
judgment, it is clear that what Mr Taylor was saying in the forms is false.
Whatever the impact his conditions had had upon him, he returned to work in
2010 working approximately four hours per day at home
or in the office, and
generally overseeing the overall business operation. He also engaged in other
activities associated with other
business ventures.
[82] I found Mr Taylor’s evidence suggesting otherwise to be
unreliable, and at times untruthful. I am very conscious of the
need to avoid
making findings that a person has acted dishonestly, and that clear evidence
must be provided before reaching that
conclusion. But I do not see how Mr
Taylor’s inaccurate statements about his work could have been the
consequence of error.
I find that they deliberately misrepresented the amount
of work he was engaged in and amounted to a breach of Mr Taylor’s
duties
under the contract.
(Footnote omitted).
- [42] Asteron’s
claim that Mr Taylor breached his obligations focussed on
the representations made by Mr Taylor about the number
of hours that he
worked. It did not place reliance on the statements he made about his
income. However the Judge considered that
these matters were inextricably
interlinked, and went on to consider the accuracy of the information provided
about income. The
Judge found that the financial statements that were initially
provided in Mr Taylor’s discovery for the years 2010, 2011 and
2012 had
been deliberately created by somebody to create the false impression that Mr
Taylor made operating losses, when in fact
he made operating
profits.[12]
- [43] It had not
been put to Mr Taylor in cross-examination that he had been involved in
preparing the false set of accounts. The
Judge considered that in light of
s 92 of the Evidence Act 2006, it was necessary to put that
proposition directly to Mr Taylor before
it would be appropriate for the Court
to reach a conclusion that he had any personal involvement in the preparation of
the false
accounting material. The Judge therefore refrained from reaching a
conclusion on this point.[13]
- [44] However
putting to one side any issue emerging from the creation and provision of the
false accounts, the accurate accounts demonstrated
that Mr Taylor earned income
from his business which, on the application of the formula provided for in the
Policy, resulted in an
abatement that removed any entitlement to receive any
payment.[14]
- [45] Asteron
sought an order requiring Mr Taylor to pay back to it all the money it had paid
him under the policy, on the basis that
the payments were induced by the false
claims Mr Taylor had made about the hours he had worked. The Judge addressed
this claim by
reference to s 43 of the CCLA, which provides:
- Power
of court to grant relief
(1) When a contract is cancelled by any party, the court may, if it is just and
practicable to do so, make an order or orders granting
relief under this
section.
(2) The relief may be granted in the course of any proceeding or on application
made for the purpose.
(3) An order under this section may—
(a) direct a party to pay to any other party the sum that the court thinks just
(subject to section 35):
(b) direct a party to do or refrain from doing, in relation to any other party,
any act or thing that the court thinks just:
(c) vest the whole or any part of any relevant property in a party:
(d) direct a party to transfer or assign the whole or any part of any relevant
property to any other party:
(e) direct a party to deliver the whole or any part of the possession of any
relevant property to any other party.
(4) In subsection (3),—
party means a party to the proceeding
relevant property means real or personal property that was
the subject of the contract or was the whole or part of
the consideration for the contract.
- [46] The Judge
began by considering whether Asteron had actually cancelled the contract.
When Asteron wrote to Mr Taylor in September
2014 to say it was making no more
payments under the Policy, it did not say it was cancelling the Policy. Nor did
it say this expressly
in any subsequent communication addressed to
Mr Taylor.[15]
- [47] In
Asteron’s first amended statement of defence and counterclaim dated
11 April 2016, Asteron pleaded that Mr Taylor had
breached his obligation
of utmost good faith, and said this “entitles the defendant to cancel the
policy”. The Judge
noted that that pleading was served, but may not have
amounted to notice of cancellation because it was possible to read the statement
as saying no more than that Asteron was entitled to cancel. The Judge did not
consider that this was a clear communication of actual
cancellation in
accordance with s 41 of the
CCLA.[16] However that ambiguity
was removed by the evidence of Mr Andrew Strong, the in-house solicitor dealing
with Mr Taylor’s claim.
In his brief of evidence dated 22 November 2018
he said that the position of Asteron was that it had cancelled the Policy and
was
seeking repayment. The Judge was satisfied that service of this brief of
evidence amounted to notice of cancellation by Asteron
within the meaning of
s 41.[17]
- [48] In any
event, the Judge said, even if the Policy had not been cancelled and s 43
did not apply, Asteron was nevertheless able
to seek damages for breach of
contract as contemplated by s 49 of the CCLA. A breach of the implied
terms of the contract by making
false claims is a breach of contract.
Asteron’s loss, and its claim for breach of contract, was equivalent to
the amounts
it sought by way of
restitution.[18]
- [49] The Judge
considered that Asteron could recover all payments under the Policy, as a result
of Mr Taylor’s misrepresentations.
But in any event, he said, the
position concerning restitution was straightforward because Mr Taylor never had
any entitlement under
the Policy due to his income
levels.[19]
- [50] Finally,
the Judge considered Mr Taylor’s defences to the restitution claim.
He pleaded immateriality, absence of intent,
and change of position. The
Judge said he had already dealt with immateriality and absence of intent. The
misstatements made by
Mr Taylor were plainly material, and he had found that
they were deliberately false.[20]
That left the change of position defence. This fell to be considered under
s 47 of the CCLA:
- Party
who has altered position
(1) No order may be made under section 43 in respect of any property if any
party to the contract has so altered the party’s
position in relation to
the property that, having regard to all relevant circumstances, it would, in the
opinion of the court, be
inequitable to any party to make the order.
(2) This section applies whether the party altered the party’s position
before or after the cancellation of the contract.
- [51] The Judge
considered that Mr Taylor had not acted in good faith. Nor did
the evidence provided by Mr Taylor establish a factual
foundation for a
defence of change of position. The Judge said:
[123] For these
reasons I reject Mr Taylor’s defence of change of position. Primarily
that is because he has not acted in good
faith. He is not able to resist
repayment of money he has dishonestly secured because he says he has spent money
on a holiday house,
two luxury cars, and holidays to the Pacific. For that
reason the defence is not available. Even apart from that point, however,
the
evidence he provided does not satisfy me that he incurred this expenditure in
reliance upon the payments by Asteron.
- [52] The Judge
gave judgment for the full amount claimed by Asteron in its counterclaim:
$371,286.70. He reserved leave for Asteron
to file a memorandum setting out its
claim for interest. The Judge also granted leave to the parties to file
memoranda in relation
to
costs.
Interest/costs judgment
- [53] In
the Interest/costs judgment the Judge awarded interest under s 87 of
the Judicature Act 1908 at a rate of five per cent per
annum. The Judge
did not accept Mr Taylor’s submission that interest should be
calculated using the interest calculator available
under the Interest on Money
Claims Act 2016. The Judge considered that this was a case where Mr Taylor had
received payments to
which he was not entitled. He had the advantage of the use
of that money. Requiring repayment at a five per cent per annum
interest
rate did not involve
over-compensation.[21]
- [54] The Judge
also rejected submissions made by Mr Taylor in relation to delays in the
proceeding, which Mr Taylor said should preclude
an award of interest to Asteron
for the whole period, and in relation to over-payment of premiums. The Judge
saw no significance
in the point about delay, and considered that the
plaintiff’s stance on disclosing information to Asteron was also a cause
of delay in the matter coming to court. He accepted Asteron’s
submission that the Court had no evidence about premium payments
sufficient to
affect the interest calculation.[22]
- [55] The Judge
determined a number of disputed items of costs. Some of these are the subject
of the appeal to this Court, and are
addressed below. The most significant
issue concerned Asteron’s application for a 15 per cent uplift on its
costs award under
r 14.6(3)(b) of the High Court Rules 2016. The Judge
considered that an uplift of 15 per cent was relatively modest, and was
justified.
The Judge said:
[10] In responding to these arguments it
seems to me to be appropriate to proceed with caution. In Paper Reclaim Ltd
v Aotearoa International Ltd the Court of Appeal overturned an award of
indemnity costs because the High Court had made unjustified findings
in relation to the
honesty where the underlying claims were still properly
advanced in the proceeding.[23]
The pursuit of proper claims should not be penalised. Nevertheless I am
satisfied that it is appropriate for there to be an uplift
of the costs award in
the present case given that costs of the litigation were increased by
unmeritorious arguments. In particular:
(a) The plaintiff had made deliberately false claims, and then gave evidence,
that I found unreliable and at times not credible,
that he had not been working
in any meaningful capacity. He must have known that the claim lacked merit. To
respond to this the
defendants were required to undertake an extensive forensic
exercise, including by subpoenaing his employees to demonstrate that
this was
not true.
(b) In any event his income was not adversely affected by any issue of
incapacitation. That fact was obscured by the discovery of
false sets of
accounts. The defendant was required to call expert accounting evidence to
explore that point. Even at trial the
plaintiff called his own accountant to
explain the accounts so discovered were earlier draft iterations. This further
evidence was
demonstrated to be incorrect.
[11] The key point is that the plaintiff was advancing false claims for
insurance entitlements. The pursuit of the claim can be seen
as a continuation
of the attempt to falsely claim entitlements. Given my findings, the
plaintiff’s claim was not properly
brought. The defendant was put to
considerable cost to demonstrate why the claims were illegitimate. In those
circumstances an
uplift to reflect the additional expense they were
required to undertake is justified.
Issues on appeal
- [56] Mr
Taylor submits that the High Court erred in seven respects:
(a) by holding that Mr Taylor was not Totally Disabled in terms of
the Policy;
(b) by finding that Mr Taylor had Monthly Earned Income exceeding
the amount of his entitlements;
(c) by finding that deliberate misrepresentations had been made by
Mr Taylor;
(d) by holding that Asteron was entitled to cancel the Policy, and to a refund
of all amounts paid under the Policy;
(e) by rejecting Mr Taylor’s change of position defence;
(f) by awarding the full amount of interest claimed by Asteron; and
(g) by awarding increased costs to Asteron and disbursements contrary to the
rules.
- [57] We address
each of these issues below.
Was Mr
Taylor Totally Disabled?
The issue
- [58] The
Policy provided for benefits to be paid if Mr Taylor became
Totally Disabled. We set the definition out again for ease of
reference:
“TOTALLY DISABLED” means that you are unable
to work in your usual occupation for more than ten hours per week.
- [59] So the
question was whether Mr Taylor had established that he was unable to work in his
usual occupation as an insurance broker
for more than 10 hours per week.
- [60] The Judge
considered that Mr Taylor was able to, and did in fact, work for more than 10
hours per week, apart from the period
immediately surrounding his discectomy in
April 2010. It was possible that there were other short periods of total
disability, but
Mr Taylor had not provided sufficiently clear evidence for those
to be identified.[24]
Appellant’s submissions
- [61] Mr
Beck submitted that the Court conflated ability to work with the number of hours
spent at the business premises. Mr Taylor’s
evidence was that he was
unable to function as previously, and much of the time he spent in the office
was spent keeping up-to-date
with industry developments and maintaining an
involvement with the business, which fell short of income-generating work.
- [62] Mr Beck
emphasised that on the Judge’s own reasoning there was an initial period
where Mr Taylor was not able to work.
That was corroborated by one of his
former employees, Ms Tricker. There was accordingly a proper basis for Mr
Taylor’s claim,
at least for this initial period.
- [63] For
the period from July 2010 onwards, Mr Beck submitted, the Judge should have
found that Mr Taylor was unable to work having
regard to his own evidence,
a letter dated 30 October 2016 from his general practitioner, Dr Neylon,
that was included in the agreed
bundle at trial, and the evidence of Mr
Rewcastle, an accountant who had worked closely with Mr Taylor over a number of
years. The
Judge had been overly influenced by evidence of former employees
about Mr Taylor’s presence at the office, without considering
what
was entailed in the concept of “work”, and without giving proper
weight to the absence of evidence about what Mr
Taylor was actually doing while
he was in the office.
Analysis
- [64] We
consider that the evidence from Mr Taylor’s former employees, supported by
extensive documentary evidence of Mr Taylor’s
involvement in the business,
was compelling. We do not accept the narrow approach to the concept of
“work” contended
for by Mr Beck. Management activities undertaken
by the principal of an insurance broking business form an integral part of
that
individual’s work activities. Similarly, the suggestion that
liaising with staff and providing direction to staff in relation
to writing new
business, renewals and claims handling does not amount to work is difficult to
reconcile with the ordinary meaning
of the term, or business common sense.
- [65] The general
statements made by Mr Rewcastle about the effect of Mr Taylor’s illness on
his ability to work shed no light
on whether he was unable to work for more than
10 hours per week. It appears to be common ground that before Mr Taylor became
unwell
he worked long hours, and his illness resulted in a reduction of those
hours. But the evidence that he regularly worked more than
10 hours per week
for most of the relevant period, apart from a short period immediately
surrounding his discectomy in April 2010,
was quite clear.
- [66] We agree
with the Judge that the letter from Dr Neylon in relation to
Mr Taylor’s condition was not admissible as evidence
of the truth of
its contents. The inclusion of the letter in the agreed bundle for the
trial, without objection, meant that r 9.5(1)
of the High Court Rules
applied:
9.5 Consequences of incorporating document in common
bundle
(1) Each document contained in the common bundle is, unless the court
otherwise directs, to be considered—
(a) to be admissible; and
(b) to be accurately described in the common bundle index; and
(c) to be what it appears to be; and
(d) to have been signed by any apparent signatory; and
(e) to have been sent by any apparent author and to have been received by any
apparent addressee; and
(f) to have been produced by the party indicated in the common bundle index.
...
(4) A document in the common bundle is automatically received into evidence
(subject to the resolution of any objection to admissibility)
when a witness
refers to it in evidence or when counsel refers to it in submissions (made
otherwise than in a closing address).
...
- [67] This rule
must be read in conjunction with s 132 of the Evidence Act, which
provides:
- Documents
required to be discovered or included in common bundle
(1) This section applies only to a civil proceeding.
(2) A document in a common bundle is received in evidence when
the relevant conditions set out in rules of court have been complied
with.
(3) A document required by rules of court to be included in a party’s
affidavit or list made for the purposes of discovery
but which has not been so
included, may be produced in evidence at the hearing only with—
(a) the consent of the other party; or
(b) the leave of the Judge.
(4) Each document contained in the common bundle is subject to presumptions as
to nature and origin that—
(a) are specified in rules of court; and
(b) are rebuttable in circumstances and in the manner set out in those rules.
- [68] The letter
from Dr Neylon was referred to by Mr Beck in opening. It was therefore received
in evidence, and became subject to
the presumptions as to its nature and origin
specified in r 9.5. It was admissible documentary evidence. But Mr
Beck’s submission
fails to distinguish between the admissibility of the
document as evidence that such a document was sent by Dr Neylon to Mr Taylor,
and admissibility of the document as evidence of the truth of its contents.
Rule 9.5(1)(a) read together with s 132 of the Evidence
Act resulted in the
document being received in evidence, and benefiting from the presumptions set
out in r 9.5(1)(b) to (f). But
the mere fact that the document has been
received in evidence does not mean that it is received as evidence of the truth
of its contents.
That is a different proposition altogether. The document
would be received as evidence of the truth of its contents only if it
qualified
as admissible hearsay evidence under s 18 of the Evidence Act, which
provides:
18 General admissibility of hearsay
(1) A hearsay statement is admissible in any proceeding if—
(a) the circumstances relating to the statement provide reasonable assurance
that the statement is reliable; and
(b) either—
(i) the maker of the statement is unavailable as a witness; or
(ii) the Judge considers that undue expense or delay would be caused if the
maker of the statement were required to be a witness.
...
- [69] Mr Beck
did not suggest that Dr Neylon was unavailable as a witness. Nor did he
identify any basis on which requiring her to
be a witness would cause undue
expense or delay. Rather, if Dr Neylon’s observation that Mr Taylor was
unable to work was
relied on as evidence about this critical issue, it was
essential that she be called and that Asteron have an opportunity to
cross-examine
her.
- [70] Even if we
had accepted Mr Beck’s submission, and treated the letter from
Dr Neylon as evidence of the truth of its contents,
that would not have
affected our conclusion that the Judge was right to find that Mr Taylor was not
Totally Disabled. Little weight
could be placed on the opinion expressed by Dr
Neylon without knowing what information she based her opinion on, and in
particular,
whether she was aware of the extent of the work that Mr Taylor was
in fact undertaking. The evidence of the employees who worked
with him,
and the documentary evidence of his involvement in every aspect of the business,
together provide a much more reliable
basis for a finding on this
issue.
- [71] There is
more force in Mr Beck’s submission that the Judge found that there was in
fact an initial period of total disability.
The Judge accepted that there was
a period immediately surrounding Mr Taylor’s discectomy when he was
not able to work for
more than 10 hours per
week.[25] The Judge went on to say
that he was not prepared to find that the statements in the initial claim form
in relation to the period
23 December 2009 to July 2010 were
false.[26]
- [72] Ms Meechan
QC submitted that the Judge had not found that Mr Taylor was Totally Disabled
during the initial period. The discectomy
appears to have been carried out in
early April 2010.[27] Ms Tricker
gave evidence that there was a period of six to eight weeks when Mr Taylor was
recovering from that operation and she
did not see him in the office at
all.[28] There was no evidence that
he was disabled before that point in time, and business records showed he was
actively involved in the
broking business in early 2010.
- [73] The
evidence in relation to the initial period is sparse, and somewhat
unsatisfactory. It appears Mr Taylor was totally disabled
for at least six to
eight weeks. It also appears that for some of the initial period, he may
not have been Totally Disabled.
- [74] It seems to
us that the critical point in relation to this initial period is that it is not
the subject of Mr Taylor’s
claim: that claim relates to the period from
September 2014 onwards. The question whether Mr Taylor was Totally
Disabled in the
initial period is relevant only to Asteron’s counterclaim.
It is relevant to that counterclaim in two ways.
- [75] First, it
is relevant to Asteron’s allegation that Mr Taylor made false statements
in his initial claim and in his progress
reports. The Judge rejected
Asteron’s submission that the initial proposal contained false statements
that breached Mr Taylor’s
obligations. Asteron did not file a
memorandum of intention to support the judgment on other grounds that challenged
that finding.
In those circumstances it would be wrong for us to revisit it.
- [76] Second,
whether Mr Taylor was Totally Disabled in this period could be relevant to a
restitution claim in which Asteron sought
recovery of payments made in that
period on the basis that the Policy test was not made out. We discuss
Asteron’s restitution
claim from [90] below. For present purposes, it is
sufficient to note that the burden of making out that restitution claim
falls on Asteron. In
circumstances where the evidence about this period is
unclear and equivocal, we are not persuaded that Mr Taylor was not Totally
Disabled for all or most of that period.
- [77] We
therefore proceed on the basis that Asteron has failed to establish that
Mr Taylor was not Totally Disabled from December
2009 to 22 July 2010, but
has established that he was not Totally Disabled from 23 July 2010 onwards.
Mr Taylor’s monthly earned
income
The issue
- [78] Clause
2.1 of the Policy, which was set out at [22] above, provided for the amount of
any monthly Total Disability Benefit to be reduced by
Monthly Earned Income. The term “Monthly
Earned Income”
was defined to include, for a self‑employed person, “monthly
pre-tax earnings net of any business
expenses necessarily incurred in deriving
those earnings”.
- [79] Mr Beck
took issue with the Judge’s interpretation of the term
Monthly Earned Income. He submitted that the concept relates
to
income produced by virtue of individual effort, not income derived passively by
virtue of investment. The result of the interpretation
adopted by the Judge was
that the Policy taken out by Mr Taylor “was a completely worthless
document. Because the business
established by [Mr Taylor] was successful
and continued to generate income even after he was compelled by illness to
reduce his input,
he was effectively paying premiums for no benefit”.
- [80] Mr Beck
also submitted that the issue of Mr Taylor’s Monthly Earned Income was not
properly before the Court in the proceedings.
Asteron did not plead by way of
affirmative defence that any benefit to which Mr Taylor may have been entitled
should have been
reduced to take into account his earnings. Nor, as Mr Beck
submitted in the course of oral argument, was this an issue pleaded in
the
context of Asteron’s counterclaim. The Judge should not have considered
the issue and made findings about it.
Analysis
- [81] We
deal with the pleading point first. Mr Beck was right to say that Mr
Taylor’s earnings, and the implications of those
for the level of benefit
to which he was entitled under the Policy, were not referred to in
Asteron’s pleading. That pleading
was very sparse: the response to Mr
Taylor’s claim consisted mainly of denials, and the counterclaim
focussed exclusively on
Mr Taylor’s statements about the hours of work he
was undertaking.
- [82] Mr
Taylor’s pleaded claim was equally sparse: it ran to just two pages
including the request for relief. In that brief
pleading Mr Taylor claimed
arrears of monthly benefits from September 2014 onwards, and interest on those
arrears. In order to establish
an entitlement to arrears, he needed to
establish the sum he was entitled to receive under the Policy in each month. So
the burden
was on him to show that he was Totally Disabled, and that he was
entitled to receive a payment under the Policy in each relevant
month. That in
turn necessarily depended on the level of his Monthly Earned Income, under
the formula set out in cl 2.1 of the Policy.
We consider that the question
of Monthly Earned Income was in issue as a result of Mr Taylor’s claim to
be paid a benefit
from September 2014 onwards, and Asteron’s denial of his
entitlement.
- [83] Neither
party pleaded the issue as clearly and transparently as they ought to have. But
Mr Taylor’s earnings were put
in issue by his claim for continuing
payments for the period from September 2014 onwards. They were also relevant to
his change
of position defence in respect of Asteron’s counterclaim. There
was no unfairness to Mr Taylor in the Judge making findings
on that topic.
The reason that Asteron had suspended payments in 2014 was Mr Taylor’s
refusal to provide financial statements
and other financial information.
Asteron sought that information in discovery. It was initially provided with
the false and misleading
financial statements referred to at [35] above. Asteron filed expert evidence
pointing out inconsistencies and defects in those financial statements. That
eventually resulted
in discovery of the correct financial statements. It is
inconceivable that in those circumstances Mr Taylor was not aware that the
extent of his earnings over the relevant period was an issue in the proceedings.
Indeed Mr Taylor called expert evidence from Mr
Graeme Lindsay, an experienced
life insurance advisor, to support the argument that the abatement should relate
solely to income
arising from Mr Taylor’s own efforts. He would not have
needed to call evidence on that topic if the level of his earnings
had not been
in issue in the proceedings.
- [84] Mr Beck
accepted in argument that if the Judge’s interpretation of the Policy was
correct, it followed from the correct
financial statements ultimately discovered
by Mr Taylor that he had no entitlement under the Policy in the period
covered by those
financial statements. Mr Beck did not seek to argue that on
the Judge’s interpretation there were any factual matters concerning
Mr
Taylor’s income that had not been adequately investigated at trial.
- [85] We consider
that it follows that there can be no unfair prejudice to Mr Taylor in the
High Court, or this Court, determining
the correct interpretation of the term
“Monthly Earned Income” as it is used in the Policy. And if the
Judge was right
in his interpretation of the Policy, there can be no unfair
prejudice in applying the provision by reference to the correct financial
statements ultimately discovered by Mr Taylor.
- [86] We can deal
with the interpretation issue briefly. We consider that the Judge’s
interpretation of this term of the Policy
was plainly right. It is consistent
with the ordinary meaning of the words used. It is consistent with the
context in which the
Policy was originally entered into, and in particular
the use of the financial statements for the business to establish the level
of
income that Mr Taylor was earning and was able to insure. It is also consistent
with commercial common sense. The purpose of
the Policy was to protect Mr
Taylor from a reduction in his income from his insurance broker business as a
result of illness. When
the Policy was initially taken out, there was every
prospect that if he was unable to work his income would reduce below the insured
level. It may well have been the case that as the business grew and became more
profitable, the Policy became less suitable for
Mr Taylor’s needs.
But that does not mean that its interpretation should be retrospectively
revisited to accommodate that
change in circumstances, as Mr Beck was
constrained to accept.
- [87] It follows
that even if Mr Taylor was Totally Disabled or Partially Disabled, he was not
entitled to be paid benefits under the
Policy in the period January 2010 to
March 2015 inclusive.
- [88] There was
no evidence about Mr Taylor’s Monthly Earned Income from April 2015
until April 2016 when (as we explain below)
the Policy was cancelled.
This period is relevant for the purposes of Mr Taylor’s claim. The
burden was on him to establish
that he was entitled to a benefit during this
period. His failure to produce any information about his income during that
period
means that he has failed to make out his claim. And in any event, as the
Judge held, Mr Taylor failed to establish that he was Totally
Disabled in this
period.[29]
- [89] These
findings are sufficient to dispose of Mr Taylor’s claim for continuing
payments under the Policy from September 2014
onwards. We therefore turn to
the issues raised by Asteron’s
counterclaim.
Counterclaim — the
legal framework
- [90] The
parties’ written submissions dealt only briefly with the source and
content of the obligations of an insured when making
claims under a policy.
Both parties accepted that the Judge was right to approach the issue by
reference to the provisions of the
CCLA in relation to breach and cancellation.
In the course of oral argument we explored with counsel in more detail the
source of
the insured’s obligations, the content of those
obligations, and the consequences of a breach of those obligations. After
the
hearing we also invited the parties to provide further written submissions on
these issues.
The insured’s
obligations in relation to claims
- [91] Many
insurance policies contain express terms that govern the obligations of an
insured when making claims, and the consequences
of a breach of those
obligations. So for example the policy considered by the High Court in
Blanshard v National Mutual Life Association of Australasia Ltd provided
that the insurer would avoid the policy in the event of fraudulent
misrepresentation or material non-disclosure by the insured,
and would be
entitled to cancel the policy in the event of a fraudulent claim under
it.[30]
- [92] But in this
case the Policy was silent on those matters.
- [93] The claim
forms signed by Mr Taylor did refer to the need to provide accurate information,
and to the consequences of failing
to do so. The initial claim form included
the following acknowledgement:
I hereby declare that the information
in this Claim Form is true, correct and complete. I understand and agree that if
I make any
false or fraudulent statements or fail to advise Asteron Life Limited
New Zealand of any relevant information regarding my claim,
Asteron Life Limited
New Zealand may refuse to pay and cancel my claim. I understand that I can be
prosecuted if I make any fraudulent
statements.
- [94] Asteron’s
claim was pleaded on the basis that an insured owes a duty of utmost good faith
to an insurer in connection with
making claims. Asteron’s submissions
proceeded on the basis that this requirement applies in relation to every
insurance policy.
Asteron did not rely on the acknowledgements in the claim
forms as a basis for this obligation. Ms Meechan submitted that in order
to
show a breach of this obligation, Asteron needed to prove that Mr Taylor
deliberately misled Asteron. That is, Asteron needed
to establish
dishonesty in connection with claims made by Mr Taylor.
- [95] Mr Beck
submitted that Asteron had failed to properly plead a claim based on breach of
contract and cancellation under the CCLA.
Putting that pleading point to one
side, Mr Beck was anxious to persuade us that there was no requirement for
Asteron to establish
dishonesty in order to be entitled to cancel an insurance
contract. If the contract required Mr Taylor to act in the utmost good
faith in
connection with claims, he said, then conduct short of dishonesty could breach
that obligation. In his written submissions
following the hearing Mr Beck
submitted that when making a claim, the insured can be expected to disclose
to the insurer everything
the insured knows that is relevant to the claim in
some material respect. Failure to do so would be a breach of contract that
would
entitle the insurer to claim damages.
- [96] The
parties’ positions on the obligations of an insured in connection with
claims were the reverse of what one might have
expected, with Mr Beck contending
for a much less demanding threshold for liability than Ms Meechan. The
explanation for this unusual
reversal of positions is that Mr Beck was
seeking to persuade us that dishonesty was not in issue in these proceedings,
and it was
therefore wrong for the Judge to make a finding that
Mr Taylor had been dishonest. Mr Beck submitted that there was no need to
make
any findings about dishonesty in order to determine Asteron’s
counterclaim; Asteron had not pleaded dishonesty; and Mr Taylor
was not
cross-examined about whether the statements in his initial claim and progress
reports were made dishonestly. We return to
these arguments about the
Judge’s findings at [121]–[129] below.
- [97] In order to
determine the consequences of a breach of the insured’s obligations in
relation to claims, we also need to
consider the nature and source of those
obligations. If they are implied terms, then the insurer’s ability to
cancel, and
the consequences of cancellation, will be governed by the CCLA.
If they are freestanding common law or equitable obligations, then
the position
would be more complex.
- [98] It
is well established that an insured must act honestly in connection with
the making of a claim. Thus for example in Blanshard,
Harrison J
said:[31]
53. A
contract of insurance obliges both parties to observe the duty of utmost good
faith throughout their relationship. This principle
applies most prominently in
two distinct situations — formation and renewal of the relationship, and
submission of claims for
indemnity. An insurer alleging bad faith by an insured
in the latter circumstance must prove dishonesty.
- [99] In the
recent United Kingdom Supreme Court decision in Versloot Dredging BV v HDI
Gerling Industrie Versicherung AG (The DC Merwestone),
Lord Sumption SCJ put it
thus:[32]
[1] At
common law, if an insured makes a fraudulent claim on his insurer, the latter is
not liable to pay the claim.
- [100] Lord
Sumption SCJ referred to this principle as the “fraudulent claims
rule”. We adopt that terminology. The content
of this rule is
reasonably well settled. But there is considerable uncertainty about the
nature and source of the insured’s
obligation, in the absence of any
express term in the policy. Is there an implied term to this effect? If so,
is that implied
term an essential term for the purposes of s 37 of the CCLA?
Alternatively, is the fraudulent claims rule a freestanding common
law or
equitable rule? If so, what are the consequences of a breach of that rule
— in particular, is the policy voidable prospectively
or retrospectively?
Or is this rule one aspect of a broader common law or equitable principle that
the parties to insurance contracts
owe each other a duty of utmost good faith?
And, if so, what are the consequences of a breach of that broader
duty?
- [101] The
English cases also discuss a possible statutory source for the fraudulent claims
rule in the context of contracts of marine
insurance: s 17 of
the Marine Insurance Act 1906 (UK), which expressly provides that
“[a] contract of marine insurance is a
contract based upon the utmost good
faith”. There is no New Zealand statutory equivalent, so we need not
consider that source
of the
rule.[33] But we do need to
consider whether there is a co-extensive common law or equitable principle that
forms part of New Zealand law.
- [102] In
Manifest Shipping Co Ltd v Uni-Polaris Insurance Co Ltd (The Star Sea)
Lord Hobhouse addressed the relevance of general principles of contract law to
the fraudulent claims
rule.[34]
He drew a distinction between the operation of the principle of utmost good
faith in relation to pre-contractual dealings —
a rule which logically
cannot depend on the terms of a yet-to-be-formed contract — and
the operation of that principle in relation
to dealings between the parties
after formation of a valid contract, where the source of the parties’
obligations is the contract,
and the express and implied terms contained in
that contract. He characterised the fraudulent claims rule, which applies
after a
valid contract of insurance has been formed, as a term implied by law
that can be modified or extended by the express terms of the
contract:
50 Having a contractual obligation of good faith in the
performance of the contract presents no conceptual difficulty in itself.
Such
an obligation can arise from an implied or inferred contractual term. It is
commonly the subject of an express term in certain
types of contract such as
partnership contracts. Once parties are in a contractual relationship, the
source of their obligations
the one to the other is the contract (although the
contract is not necessarily exclusive and the relationship which comes into
existence
may of itself give rise to other liabilities, for example liabilities
in tort). The primary remedy for breach of contract is damages.
But the
consequences of breach of contract are not confined to this. The contractual
significance of the breach may go further.
It may also amount to a breach of a
contractual condition which will excuse or suspend the other party’s
obligation to continue
to perform the contract. It may be a repudiatory
breach, or evidence a renunciation, which entitles the other party to terminate
the contract and sue for damages. However any such release only applies
prospectively and does not affect already accrued rights:
Colonial Bank v
European Grain and Shipping Ltd [1989] AC 1056. Ordinarily, the right to
the indemnity accrues as soon as the loss has been suffered: Chandris v Argo
Insurance Co Ltd [1963] 2 Lloyd’s Rep 65.
51 The right to avoid referred to in section 17 is different. It applies
retrospectively. It enables the aggrieved party to rescind
the contract ab
initio. Thus he totally nullifies the contract. Everything done under the
contract is liable to be undone. If
any adjustment of the parties’
financial positions is to take place, it is done under the law of restitution
not under the
law of contract. This is appropriate where the cause, the want of
good faith, has preceded and been material to the making of the
contract. But,
where the want of good faith first occurs later, it becomes anomalous and
disproportionate that it should be so categorised
and entitle the aggrieved
party to such an outcome. But this will be the effect of accepting the
defendants’ argument. The
result is effectively penal. Where a fully
enforceable contract has been entered into insuring the assured, say, for a
period of
a year, the premium has been paid, a claim for a loss
covered by the insurance has arisen and been paid, but later, towards the end
of
the period, the assured fails in some respect fully to discharge his duty of
complete good faith, the insurer is able not only
to treat himself as discharged
from further liability but can also undo all that has perfectly properly gone
before. This cannot
be reconciled with principle. No principle of this
breadth is supported by any authority whether before or after the Act. It would
be possible to draft a contractual term which would have such an effect but it
would be an improbable term for the parties to agree
to and difficult if not
impossible to justify as an implied term. The failure may well be wholly
immaterial to anything that has
gone before or will happen subsequently.
52 A coherent scheme can be achieved by distinguishing a lack of good faith
which is material to the making of the contract itself
(or some variation of it)
and a lack of good faith during the performance of the contract which may
prejudice the other party or
cause him loss or destroy the continuing
contractual relationship. The former derives from requirements of the law which
pre-exist
the contract and are not created by it although they only become
material because a contract has been entered into. The remedy is
the right
to elect to avoid the contract. The latter can derive from express or implied
terms of the contract; it would be a contractual
obligation arising from the
contract and the remedies are the contractual remedies provided by the law of
contract. This is no doubt
why judges have on a number of occasions been led to
attribute the post-contract application of the principle of good faith to an
implied term.
...
Fraudulent Claims:
61 This question arises upon policies which up to the time of the making of
the claim are to be assumed to be valid and enforceable.
No right to avoid the
contract had arisen. On ordinary contractual principles it would be expected
that any question as to what
are the parties’ rights in relation to
anything which has occurred since the contract was made would be answered by
construing
the contract in accordance with its terms, both express and implied
by law. Indeed, it is commonplace for insurance contracts to
include a clause
making express provision for when a fraudulent claim has been made. But it is
also possible for principles drawn
from the general law to apply to
an existing contract—on the better view, frustration is an example of
this as is the principle
that a party shall not be allowed to take
advantage of his own unlawful act. It is such a principle upon which the
defendants rely
in the present case. As I have previously stated there are
contractual remedies for breach of contract and repudiation which act
prospectively and upon which the defendants do not rely. The potential is also
there for the parties, if they so choose, to provide
by their contract for
remedies or consequences which would act retrospectively. All this shows that
the courts should be cautious
before extending to contractual relations
principles of law which the parties could themselves have incorporated into
their contract
if they had so chosen. The courts should likewise be prepared to
examine the application of any such principle to the particular
class of
situation to see to what extent its application would reflect principles of
public policy or the over-riding needs of justice.
Where the application of the
proposed principle would simply serve the interests of one party and do so
in a disproportionate fashion,
it is right to question whether the principle has
been correctly formulated or is being correctly applied and it is right to
question
whether the codifying statute from which the right contended for is
said to be drawn is being correctly construed.
62 Where an insured is found to have made a fraudulent claim upon
the insurers, the insurer is obviously not liable for the fraudulent
claim.
But often there will have been a lesser claim which could properly have
been made and which the insured, when found out, seeks
to recover. The law is
that the insured who has made a fraudulent claim may not recover the claim which
could have been honestly
made. The principle is well established and has
certainly existed since the early 19th century: Halsbury’s Laws of
England, 4th ed reissue, vol 25 (1994), p 284, para 492, Welford and
Otter-Barry, Fire Insurance, 4th ed (1948) p 289 et seq. This
result is not dependant upon the inclusion in the contract of a term having that
effect or the
type of insurance; it is the consequence of a rule of law. Just
as the law will not allow an insured to commit a crime and then
use it as a
basis for recovering an indemnity (Beresford v Royal Insurance Co
Ltd [1937] 2 KB 197), so it will not allow an insured who has made a
fraudulent claim to recover. The logic is simple. The fraudulent insured
must not
be allowed to think: if the fraud is successful, then I will gain; if
it is unsuccessful, I will lose nothing.
- [103] In
Versloot Dredging Lord Sumption SCJ (with whom Lord Clarke, Lord
Hughes and Lord Toulson SCJJ agreed) traced the evolution of the fraudulent
claims
rule, and endorsed the view expressed by Lord Hobhouse in The Star Sea
that after a contract of insurance has been entered into, the content
of the duty of good faith and the consequences of its breach
can be
accommodated within the general principles of the law of contract. On that
approach, the fraudulent claims rule can be seen
as a term implied or inferred
by law, and the consequences of a fraudulent claim are determined by the
principles that govern breaches
of
contract:[35]
7 The
common law rule relating to fraudulent claims appears to originate ... in the
middle of the 19th century. In Britton v Royal Insurance Co [1865] EngR 66; (1866) 4 F
& F 905, which is generally regarded as the leading case, there was an
express clause, but Willes J in his summing up to the jury stated
the law
altogether generally, at pp 908–909:
“A fire insurance, he said, is a contract of indemnity; that is, it is
a contract to indemnify the assured against the consequences
of a fire,
provided it is not wilful. Of course, if the assured set fire to his house, he
could not recover. That is clear. But
it is not less clear that, even
supposing it were not wilful, yet as it is a contract of indemnity only, that
is, a contract to recoup
the insured the value of the property destroyed by
fire, if the claim is fraudulent, it is defeated altogether. That is, suppose
the insured made a claim for twice the amount insured and lost, thus seeking to
put the office off its guard, and in the result to
recover more than he is
entitled to, that would be a wilful fraud, and the consequence is that he could
not recover anything. This
is a defence quite different from that of
wilful arson. It gives the go‑bye to the origin of the fire, and it
amounts to this—that
the assured took advantage of the fire to make a
fraudulent claim. The law upon such a case is in accordance with justice,
and also
with sound policy. The law is, that a person who has made such
a fraudulent claim could not be permitted to recover at all.
The
contract of insurance is one of perfect good faith on both sides, and
it is most important that such good faith should be maintained.
It is the
common practice to insert in fire-policies conditions that they shall be void in
the event of a fraudulent claim; and
there was such a condition in the
present case. Such a condition is only in accordance with legal principle and
sound policy.”
This approach was not initially accepted in Scotland, where the Court of
Session held that the genuine part of a fraudulently initiated
claim was
recoverable: Reid & Co Ltd v Employers’ Accident and Livestock
Insurance Co Ltd (1899) 1 F 1031. But in England the courts consistently
applied Willes J’s test to avoid the entirety of an exaggerated
claim. That approach
was endorsed by the House of Lords in Manifest Shipping
Co Ltd v Uni‑Polaris Insurance Co Ltd (The Star Sea) [2003] 1
AC 469.
8 It was settled from an early stage of the history of English insurance law
that the duty of utmost good faith applied not only
in the making of
the contract but in the course of its performance. The principle was given
statutory force by section 17 of the
Marine Insurance Act. In
Britton’s case, Willes J regarded the fraudulent claims rule as a
manifestation of the duty of utmost good faith, a view adopted by Christopher
Clarke LJ, delivering the leading judgment in the Court of Appeal in the
present case: paras 76–77. The rule is peculiar to
contracts of
insurance, and there can be little doubt that historically it is because they
are contracts of utmost good faith that
they have this unique characteristic.
But I am inclined to agree with the view expressed by Lord Hobhouse of
Woodborough in The Star Sea (paras 50, 61–62) that once the
contract is made, the content of the duty of good faith and
the consequences of its breach
must be accommodated within the general
principles of the law of contract. On that view of the matter, the fraudulent
claims rule
must be regarded as a term implied or inferred by law, or at any
rate an incident of the contract. The correct categorisation matters
only
because if it is a manifestation of the duty of utmost good faith, then the
effect of section 17 of the Marine Insurance Act
1906 is that the whole contract
is voidable ab initio upon a breach, and not just the fraudulent claim.
If, on the other hand, one
adheres to the contractual analysis, the right
to avoid the contract for breach of the duty must depend on the principles
governing
the repudiation of contracts, and avoidance would operate
prospectively only. The choice is not, however, before us on this appeal
because the insurers do not seek to avoid the contract. They seek only to avoid
the claim for this particular casualty.
9 What matters for present purposes is the rationale of the rule, on which
there is a broad consensus in the authorities. It is
the deterrence of fraud.
As Lord Hobhouse observed in The Star Sea at para 62, “The
logic is simple. The fraudulent insured must not be allowed to think: if the
fraud is successful, then I will
gain; if it is unsuccessful, I will lose
nothing.” Cf Galloway v Guardian Royal Exchange (UK)
Ltd [1999] Lloyd’s Rep IR 209, 214 (Millett LJ); Direct Line
Insurance plc v Khan [2002] Lloyd’s Rep IR 364, para 38; Agapitos v
Agnew [2002] EWCA Civ 1327; [2003] QB 556, para 14 (Mance LJ); Axa General Insurance Ltd v
Gottlieb [2005] EWCA Civ 112; [2005] 1 All ER (Comm) 445 (CA), paras 28 and 31. The courts have
explained the lack of a similar rule in other areas of the law of contract by
pointing to the
asymmetrical positions of the parties to an insurance
contract, the insurer being vulnerable on account of his dependence on the
insured for information both at the formation of the contract and in the
processing of claims: see Pan Atlantic Insurance Co Ltd v Pine Top Insurance
Co Ltd [1995] 1 AC 501, 542B (Lord Mustill); Orakpo v Barclays Insurance
Services [1995] LRLR 443, 451 (Hoffmann LJ), 452 (Sir Roger Parker).
10 Fraudulent insurance claims are a serious problem, the cost of which
ultimately falls on the general body of policy-holders in
the form of increased
premiums. But it was submitted to us that a forfeiture rule was not the answer
to that problem. There was,
it was said, little empirical evidence that
the common law rule was an effective deterrent to fraud, and no reason to
think that
the problem was peculiar to claims on insurers as opposed to, say,
claims in tort for personal injuries, the cost of which also falls
ultimately on
insurers and policy-holders without there being any equivalent common law rule.
Informational asymmetry is not a peculiarity
of insurance, and in modern
conditions may not even be as true of insurance as it once was. These points
have some force. But I
doubt whether they are relevant. Courts are rarely in
a position to assess empirically the wider behavioural consequences of
legal
rules. The formation of legal policy in this as in other areas depends
mainly on the vindication of collective moral values and
on judicial instincts
about the motivation of rational beings, not on the scientific anthropology of
fraud or underwriting. As applied
to dishonestly exaggerated claims, the
fraudulent claims rule is well established and, as I have said, will shortly
become statutory.
- [104] Lord
Hughes SCJ also traced the origins of the fraudulent claims rule, agreeing with
Lord Sumption SCJ about its rationale but
describing it as a rule of common law
rather than as an implied term in the insurance contract:
54 The
law has for centuries recognised that special rules need to apply to insurance
contracts. At the stage when a policy is being
taken out, the potential
insured will typically know a great deal more about his circumstances, and thus
about the risk, than can
the insurer to whom he is applying. The response of
the common law to this truth was to develop the rule that a contract for
insurance
must be conducted on both sides in the utmost good faith. In
particular, when the contract is in negotiation the general common
law rule was
that the applicant must volunteer to the insurer, whether he is asked or not,
anything which he knows or ought to know
and which a prudent insurer would
regard as relevant to the assessment of the risk. The consequence of
breach, at common law, was
that the insurer is entitled to avoid the policy
altogether. When the law of insurance as it applied to marine contracts was
codified
by the Marine Insurance Act 1906, this rule of utmost good faith was
repeated in section 17, which read: “A contract of marine
insurance is a
contract based upon the utmost good faith, and, if the utmost good faith be not
observed by either party, the contract
may be avoided by the other
party.” This provision was declaratory of the common law relating to
insurance generally. As
will be seen, this common law/statutory rule has
recently been modified by statute, differentially for consumer insurance and
non-consumer
policies, but exacting duties of disclosure are still imposed on
the applicant for insurance at the pre-contract stage. Otherwise,
no doubt,
the consequence would either be difficulty obtaining insurance or, more
likely, demands for higher premiums.
55 At the later stage when a claim is made, the policyholder will also
typically know a good deal more about the facts which give
rise to the claim
than the insurers possibly can, whether the claim arises out of a motor
accident, a burglary, fire damage to a
factory or warehouse, the loss of luggage
on holiday or the ingress of seawater into a ship. Insured loss is generally
adventitious.
It may occur anywhere in the world and with or without
witnesses. Only sometimes will thorough investigation of the circumstances
of
the claimed loss be a realistic option for insurers. Moreover, it is very much
in the interest of policyholders generally that
when a claim arises, it should
be accepted promptly by the insurers, payment should be made, and business or
private life should
be allowed to resume with the loss repaired. Typically,
insurers market their policies in part by advertising what they assert to
be
their prompt and uncomplicated response to claims. If such is to be the
response to claims, insurers must take the claiming insured
to a considerable
extent on trust. Furthermore, if claims have to be investigated in detail and
routinely verified by insurers,
the cost of the systems necessary to do this
will fall on policyholders generally through increased premiums, and good claims
will
be delayed alongside the bad. The response of the common law to these
truths was the development of the fraudulent claims rule.
It is a rule of law,
imposed by the courts whether or not the policy contains a clause to the same
effect, although many do and
more used to do in the early days of insurance when
the rule was developing. It seems more realistic to acknowledge it as having
achieved the status of a rule of common law, grounded in sound policy, rather
than depending on an implied term in the contract.
Apart from any other reason,
it seems far from clear that in every case such an implied term would meet the
tests of obviousness
or business necessity. To anticipate, it will be seen that
the recent legislation in relation to consumer and non-consumer insurance
preserves the fraudulent claims rule, but without resolving the question
raised in the present case about its extent.
...
64 It seems likely that the fraudulent claims rule developed as a matter of
history from the general rule that the parties to a contract
of insurance owe
each other the duty to act with the utmost good faith. In the present case, in
the Court of Appeal, Christopher
Clarke LJ accepted this as the juridical basis
for the fraudulent claims rule: see para 77.
65 In the past it has from time to time been assumed, in cases where any
difference between the two rules did not fall for examination,
that
the fraudulent claims rule was simply a manifestation of the rule of good
faith. That assumption was made in passing in the
classic direction to the jury
of Willes J in Britton v Royal Insurance Co [1865] EngR 66; (1866) 4 F & F 905,
quoted by Lord Sumption JSC at para 7 above, doubtless for the very good
reason that the judge was directing the jury as to the
law to be applied rather
than embarking on a general lecture upon legal theory. A similar assumption
then figured in the judgments
in both Orapko v Barclays Insurance
Services [1995] LRLR 443 and Galloway v Guardian Royal Exchange (UK) Ltd
[1999] Lloyd’s Rep IR 209. But in none of those cases did any
question of difference between the two rules arise. In each
of the three there
was fraudulent exaggeration of the claim, and indeed in the last two cases also
non-disclosure pre-contract.
In fact, there are significant differences between
the two rules.
66 If it were the case that the pre-contract duty of good faith continues
unaltered post-contract, that would no doubt support the
contention that
the fraudulent claims rule embraces collateral lies deployed in support of
a legally sound claim. The collateral
lie would be a breach of good faith
and, as Lord Sumption JSC says at para 8, the consequence of an unaltered
duty of good faith
would be that the collateral lie would entitle the insurer to
avoid the whole policy, and not simply for the future but ab initio.
If that
were so, the claim would fall with the policy.
67 It has, however, been clear for many years, and is now indisputable
following Manifest Shipping Co Ltd v Uni-Polaris Insurance Co Ltd
(The Star Sea) [2003] 1 AC 469, that although some duty of good
faith continues post contract, it differs significantly from the pre-contract
rule both as to the
obligation which it imposes and as to the remedy for breach.
There is, for example, no continuing duty on the insured to disclose
information which comes to the actual or constructive knowledge of the insured
after the cover was issued: see Cory v Patton (1872) LR 7 QB 304,
Lishman v Northern Maritime Insurance Co [1875] UKLawRpCP 16; (1875) LR 10 CP 179, Niger Co
Ltd v Guardian Assurance Co Ltd (1922) 13 Ll LRep 75 and New Hampshire
Insurance Co v MGN Ltd [1996] EWCA Civ 838; [1997] LRLR 24, all confirmed in The Star
Sea. There is no occasion in the present case to pursue the elusive matter
of definitive analysis of the content of the post-contract
duty of good faith,
for it is enough that it plainly includes the fraudulent claims rule. Secondly,
any duty of disclosure which
may exist post-contract ends with the commencement
of litigation, when the different rules of court take over; they include,
significantly,
the concept of legal privilege. Thirdly and for present
purposes most importantly, as The Star Sea makes clear, the
remedy for post-contract fraud in the making of the claim is loss of the claim,
not avoidance of the whole policy.
- [105] The
position that appears to have been reached in England is that the fraudulent
claims rule is best seen as a common law rule
in its own right, though its
origins lie in the concept of good faith. Treating the fraudulent claims rule
as a manifestation of
a wider duty of good faith invites confusion, as the
standard required in the context of insurance claims — honesty —
is
significantly less demanding than the standard of disclosure required before
entry into an insurance policy. But there is continuing
debate as to whether
the fraudulent claims rule should be seen as an implied term of the insurance
policy, as suggested by Lord Hobhouse
in The Star Sea and
Lord Sumption SCJ in Versloot Dredging, or as a rule of common law
that applies to insurance policies, as suggested by Lord Hughes SCJ in
Versloot
Dredging.[36]
- [106] As the
passages set out above confirm, it is well established that if the insured acts
fraudulently in making a claim, the whole
of the fraudulent claim is disallowed.
Suppose for example that an insured has cover for loss caused by theft.
Certain valuable
items are stolen. When the insured makes a claim for
those items, the insured dishonestly inflates that claim by including additional
items that were not stolen. In such a case, the insurer may decline to pay
the whole of the claim.[37]
- [107] However
the English courts have rejected the proposition that the making of
a fraudulent claim entitles the insurer to avoid
the policy from its
inception, with the result that the insurer can recover payments made in
respect of earlier properly made
claims.[38]
- [108] The
fraudulent claims rule has not been considered in any detail in New Zealand
by this Court or the Supreme Court. It has
been considered and applied in a
number of first instance New Zealand decisions. Those decisions consistently
apply a standard of
dishonesty in connection with the making of claims, not the
more demanding standard of disclosure that applies before an insurance
policy is
entered
into.[39]
They tend to treat the rule as a manifestation of a wider principle of good
faith, along the lines of the passage from Blanshard set out above at [98]. But in those cases nothing appears
to have turned on the nature of the fraudulent claims rule, in particular,
whether or not it
can be seen as an implied term of the policy. None of those
decisions addresses the implications of this analysis for s 40 of the
CCLA
or its precursor, s 7(1) of the Contractual Remedies Act.
- [109] We
consider that, to paraphrase Lord Sumption SCJ in Versloot Dredging,
the fraudulent claims rule can and should be accommodated within the
general principles of the law of
contract.[40] The rule should be
seen as a term implied by law in all contracts of insurance to the effect
that:[41]
(a) the insured must act honestly in connection with the making of a claim;
and
(b) if the insured fails to do so, and dishonestly makes a claim that is false
in some material respect, the whole of the fraudulent
claim will be disallowed.
- [110] That
implied term is of course subject to the express terms of the insurance
contract, which may extend, modify or restrict
the term that would otherwise be
implied.
- [111] An implied
term to this effect is consistent with longstanding common law principles. It
gives effect to the important policy
considerations referred to in
The Star Sea and Versloot Dredging.
The insurer’s right to cancel
in response to a fraudulent claim
- [112] It
follows from this approach that, as the Judge held in this case, an
insurer’s entitlement to cancel an insurance policy
is governed by the
CCLA. Section 40 provides that the CCLA is a code governing cancellation for
breach. None of the exceptions
set out in s 59 applies. We do not
consider that there are any special rules governing cancellation of insurance
contracts that
operate in parallel to the CCLA. The continuing existence of a
separate insurance-specific regime is not
reconcilable with s 40 of
the CCLA. A parallel regime of that kind would add nothing but complexity and
confusion. The law in relation
to express and implied terms, and
the provisions of the CCLA in relation to cancellation and its
consequences, provide a workable
and appropriate framework for determining
these issues.
- [113] It follows
that the entitlement of an insurer to cancel an insurance policy because of the
conduct of the insured in connection
with a claim turns on:
(a) the terms of the policy — express or implied — governing the
making of claims;
(b) whether the insured has breached a relevant term of the policy; and
(c) whether that breach entitles the insurer to cancel the contract. That will
be the case if, and only if, the contract expressly
provides for a right to
cancel in the circumstances which have occurred, or the test for cancellation in
s 37 of the CCLA is met.
- [114] Section 37
of the CCLA provides as follows:
- Party
may cancel contract if induced to enter into it by misrepresentation or if term
is or will be breached
(1) A party to a contract may
cancel it if—
(a) the party has been induced to enter into it by a misrepresentation,
whether innocent or fraudulent, made by or on behalf of
another party to the
contract; or
(b) a term in the contract is breached by another party to the contract;
or
(c) it is clear that a term in the contract will be breached by another party
to the contract.
(2) If subsection (1)(a), (b), or (c) applies, a party may exercise the
right to cancel the contract if, and only if,—
(a) the parties have expressly or impliedly agreed that the truth of the
representation or, as the case may require, the performance
of the term is
essential to the cancelling party; or
(b) the effect of the misrepresentation or breach of the contract is, or, in
the case of an anticipated breach, will be,—
(i) substantially to reduce the benefit of the contract to the cancelling
party; or
(ii) substantially to increase the burden of the cancelling party under the
contract; or
(iii) in relation to the cancelling party, to make the benefit or burden of the
contract substantially different from that represented
or contracted for.
...
- [115] In the
absence of an express term providing for cancellation, the insurer will be
entitled to cancel if a term (the implied
term set out above at [109], or an express term to similar
effect) is breached and either that term is essential (s 37(2)(a)) or
the consequences of breach are
substantial (s 37(2)(b)).
- [116] Where the
term set out above is implied into a contract of insurance, we consider
that it is implicit in that contract that
performance of this implied term is
essential to the insurer. An insurer would not be willing to contract with an
insured who was
not willing to promise to act honestly in connection with
claims. It would be obvious to both insurer and insured that no insurer
would
wish to continue to provide cover to an insured who had made a dishonest claim.
- [117] It follows
that if an insured makes a dishonest claim, the insurer is entitled to damages
for any loss caused by that breach,
and is entitled to cancel the contract under
s 37(1)(b) and (2)(a) of the CCLA. Section 42(1) of the CCLA provides that
(subject
of course to any express term to different effect) cancellation
operates prospectively:
- Effect
of cancellation
(1) When a contract is cancelled, the
following provisions apply:
(a) to the extent that the contract remains unperformed at the time of the
cancellation, no party is obliged or entitled to perform
it further:
(b) to the extent that the contract has been performed at the time of the
cancellation, no party is, by reason only of the cancellation,
divested of
any property transferred or money paid under the contract.
...
- [118] So where a
fraudulent claim is made, and the insurer cancels the policy:
(a) The policy is terminated with effect from the date of cancellation;
(b) The insurer is not obliged to pay the fraudulent claim, by virtue of
the implied term set out at [109]
above; but
(c) The cancellation does not affect other claims made under the policy before
the date of cancellation. If an earlier claim has
been paid, cancellation does
not affect the right of the insured to retain that payment. If the claim has
not been paid, it must
be settled in accordance with the terms of the policy in
the normal way.
- [119] We
explored with counsel whether it might be possible to imply a more
far‑reaching term that requires an insured to provide
accurate and
complete information to support a claim. We do not consider that a broader term
of this kind can be implied into all
insurance contracts. That would go far
beyond the long‑established common law fraudulent claims rule. It is
neither necessary,
nor obvious.[42]
If an insurer wishes to contract on more stringent terms, they should do so
expressly in the interests of transparency: especially
in the context of
consumer insurance products such as the income protection policy in this case.
Our view that the appropriate implied
term does not extend beyond requiring
honesty is reinforced by the Fair Insurance Code 2020 issued by the Insurance
Council of New
Zealand. That Code advises insureds that: “You should
act honestly when making a
claim”.[43] It would be
difficult for a New Zealand insurer to argue that a more onerous obligation
should be implied into all insurance contracts,
in circumstances where their
jointly issued public-facing statement of an insured’s obligations did not
go that far.
- [120] Thus we
proceed on the basis that Asteron was entitled to cancel the Policy under the
CCLA if, and only if, Mr Taylor breached
the implied essential term that
the insured must act honestly in connection with the making of a claim.
Such a cancellation would
operate prospectively. It would also enable
relief to be sought under s 43 of the
CCLA.
Was dishonesty in issue in these
proceedings?
- [121] We
return to Mr Beck’s submission that Mr Taylor’s honesty was not in
issue in these proceedings, and the Judge
should not have made findings on that
point.
Did Asteron’s pleading
allege dishonesty?
- [122] As
noted above, Asteron pleaded that Mr Taylor owed Asteron a duty of utmost good
faith, and had breached that duty. This is
the language used in
Blanshard and other New Zealand insurance cases when applying the
fraudulent claims rule.[44]
The pleading needs to be read against the backdrop of this line of
authorities. It would have been obvious to an experienced lawyer
advising
Mr Taylor that this was an allegation of dishonesty. It would have
been preferable for the allegation of dishonesty to
be pleaded more explicitly,
but we do not think there was any room for doubt in practice.
- [123] Nor were
Mr Taylor and Mr Beck under any misapprehension on this score. In his
reply brief of evidence, filed in advance of
the trial, Mr Taylor
said:
Asteron is claiming that I deliberately misled them regarding
the work I was doing while on claim. I completely reject the insinuation
that I
have been dishonest in my dealings with Asteron. I provided the information
requested from me to the best of my recollection,
and answered all the questions
asked in follow-up phone calls.
- [124] And as the
Judge recorded:[45]
...
in opening Mr Beck for the plaintiff advised that there was a very stark
difference in the positions of the parties, as Asteron
was contending that
Mr Taylor had acted fraudulently, and Mr Taylor contended that Asteron was
failing in its duties in a highly
inappropriate way.
- [125] We
therefore proceed on the basis that Asteron’s pleading was sufficient to
put in issue the honesty of Mr Taylor’s
statements in the initial claim
form and progress reports about the extent to which he was able to work. That
was an issue that
the Judge was required to decide.
Was the allegation of dishonesty
adequately put to Mr Taylor?
- [126] It
is also convenient to deal at this point with Mr Beck’s submission that
the issue of dishonesty was never properly
put to Mr Taylor. Section
92 of the Evidence Act required this serious and legally significant
allegation to be put squarely to
Mr Taylor, to give him an opportunity to
answer it. Section 92 provides:
92 Cross-examination
duties
(1) In any proceeding, a party must cross-examine a witness on significant
matters that are relevant and in issue and that contradict
the evidence of the
witness, if the witness could reasonably be expected to be in a position to give
admissible evidence on those
matters.
(2) If a party fails to comply with this section, the Judge may—
(a) grant permission for the witness to be recalled and questioned about the
contradictory evidence; or
(b) admit the contradictory evidence on the basis that the weight to be given
to it may be affected by the fact that the witness,
who may have been able to
explain the contradiction, was not questioned about the evidence; or
(c) exclude the contradictory evidence; or
(d) make any other order that the Judge considers just.
- [127] Where a
witness has not been given an adequate opportunity to provide
an explanation of their conduct, it is not appropriate
to draw a conclusion
of dishonesty.[46]
- [128] Mr Taylor
was cross-examined extensively about the inaccuracies in the initial claim form
and in his progress reports. Before
that cross-examination took place, he knew
that Asteron’s case was that he had dishonestly failed to disclose the
extent of
the work he was undertaking. He had every opportunity to provide
explanations for the omissions in the claim documents in his evidence
in chief,
in cross-examination, and (if Mr Beck thought that Mr Taylor was in a position
to provide an explanation) in re-examination.
It would have been preferable for
Ms Meechan to squarely put to Mr Taylor, in relation to each claim document, the
proposition that
he knew that he had done work that was not disclosed, and knew
that the claim form was false. But we do not consider that there
is any
unfairness in the Judge’s approach to the evidence, or in his findings
that there was an irresistible inference that
Mr Taylor knew that
the statements he made that he had not done any work in most of the
relevant periods simply were not true.
- [129] The
findings of dishonesty made by the Judge were a necessary step in determining
Asteron’s counterclaim. Mr Taylor knew
that Asteron was alleging that he
had acted dishonestly by failing to make full disclosure in the claim forms of
work he had done.
He had a fair opportunity to respond to that allegation and
provide explanations for the omissions. It was open to the Judge to
make
findings of dishonesty.
Breach of Mr
Taylor’s obligation to act honestly in connection with claims
- [130] We
have already concluded that the Judge was right to find that Mr Taylor was
working substantially more than 10 hours per week
from July 2010 onwards.
He disclosed even fewer hours than this in the claim forms. They were
plainly false. Given the extent
and frequency of the work done by Mr Taylor,
the inference that he knew the statements in the claim forms were false is
irresistible.
- [131] Mr Beck
did not attempt to persuade us that the claim forms were accurate. The primary
explanation he suggested for the inaccuracies
in the claim forms was that Mr
Taylor was entitled to engage in limited activities and to spend up to 10 hours
per week in his usual
occupation. Mr Taylor’s view, according to Mr
Beck, was that he was working within those constraints.
- [132] The
difficulty with this submission is that the claim forms did not ask for
disclosure of work done in excess of 10 hours per
week. They sought disclosure
of all work done, so that Asteron could assess whether the 10-hour threshold for
Total Disability was
exceeded. In many of the periods for which claim
forms were filed Mr Taylor failed to disclose that he had done any work,
when plainly
he had. In other periods he engaged in work well in excess of
what was disclosed. Mr Taylor’s view about what he was entitled
to do was
simply irrelevant so far as his disclosure obligation was concerned.
- [133] Mr Beck
also suggested to us that claims managers at Asteron were not concerned about Mr
Taylor’s limited activities.
But the lack of concern they expressed was
of course based on the incomplete and misleading information provided in
the claim forms.
Mr Beck did not suggest that Mr Taylor had been given,
and had relied on, indications from claims managers that certain types of
work
need not be disclosed. There was no evidence to support any suggestion along
those lines. Mr Beck expressly disclaimed any
argument founded on an
estoppel.
- [134] We
consider that the Judge was entitled to find, as he did, that Mr Taylor acted
dishonestly in connection with all the claim
forms other than the initial claim
form. It follows that Mr Taylor breached the implied essential term that
he would act honestly
in connection with claims. This breach was pleaded and
argued by Asteron in the language of duty of utmost good faith that is found
in
cases such as Blanshard. Those formulations amount to the same thing as
a matter of substance, as we explained
above.[47]
- [135] That
breach entitled Asteron to claim damages. Because the term was impliedly
essential, Asteron was also entitled to cancel
the Policy under s 37 of
the CCLA. Did Asteron do
so?
Cancellation
The issue
- [136] Mr
Beck submitted that Asteron had never validly cancelled the Policy. Section 41
of the CCLA generally requires a cancelling
party to give notice of that
cancellation before it is effective. Section 41 provides:
41
When cancellation may take effect
(1) The cancellation of a contract by a party does not take
effect—
(a) before the time at which the cancellation is made known to the other
party; or
(b) before the time at which the party cancelling the contract shows, by some
clear means that is reasonable in the circumstances,
an intention to cancel
the contract, if—
(i) it is not reasonably practicable for the cancelling party to communicate
with the other party; or
(ii) the other party cannot reasonably expect to receive notice of the
cancellation because of that other party’s conduct
in relation to the
contract.
(2) The cancellation may be made known by words or by conduct showing an
intention to cancel, or both. It is not necessary to use
any particular form of
words, so long as the intention to cancel is made known.
- [137] Asteron
never wrote to Mr Taylor cancelling the Policy. The issue at trial was whether
Asteron had by some other means conveyed
its intention to cancel.
- [138] The Judge
considered that the statement in Mr Strong’s brief of evidence, referred
to at [47] above, could be interpreted
as notice of cancellation. That, Mr Beck submitted, cannot be right.
Mr Strong accepted that his evidence
was not given on behalf of Asteron.
So statements in his evidence could not be notice by Asteron. And in
his evidence Mr Strong
claimed that the Policy had been cancelled on 11
April 2016: that is inconsistent with Mr Strong giving notice of cancellation in
the brief filed in 2018. So, Mr Beck said, Asteron had failed to establish the
requirements for cancellation under the CCLA, and
its counterclaim ought to have
been dismissed.
Analysis
- [139] We
consider that Asteron’s pleading dated 11 April 2016 was sufficient notice
of cancellation for the purposes of s 41
of the CCLA. Section 41 requires
the cancelling party to show an intention to cancel. It is not necessary
to use any particular
form of words, so long as the intention to cancel is made
known.
- [140] In [17] of
its pleading Asteron expressly said that it was entitled to cancel
the Policy. At [18] Asteron pleaded that it was
not obliged to pay any
further benefits to Mr Taylor, and was entitled to recover the benefits paid to
date. We read this pleading
as a clear indication by Asteron that it
regarded the contract as at an end. Thus Asteron’s pleading was in
our view an effective
communication of cancellation. It is therefore
unnecessary to consider whether the brief of evidence filed by Mr Strong was
capable
of being treated as notice of cancellation by Asteron, though we see
some force in Mr Beck’s criticisms of that proposition.
- [141] Hence the
contract was validly cancelled in April 2016. Asteron had no continuing
liability under the Policy from that point
onwards. And, as the Judge said, it
was entitled to damages and could seek relief under s 43 of the
CCLA.
What is Asteron entitled to
recover?
The issues
- [142] Mr
Taylor submits that Asteron is not entitled to recover amounts paid in respect
of the initial period, as the Judge did not
find that the initial claim form
contained false statements.
- [143] Mr Taylor
also submits that the Judge erred in rejecting his change of position defence.
Analysis
- [144] It
follows from the findings the Judge made in relation to breach by Mr Taylor that
Asteron would be entitled to recover, as
damages, the amounts that it paid
Mr Taylor as a result of his dishonest statements. On this basis Asteron
could recover all the
amounts it paid other than the $51,835.64 paid in respect
of the initial period.
- [145] Cancellation
of a contract under the CCLA operates prospectively, not retrospectively,
as explained above. So it does not follow
from the fact of cancellation that
Asteron is entitled to recover any payments made before April 2016.
- [146] We do not
consider that Mr Taylor’s dishonesty in respect of subsequent periods
means that Asteron is entitled to recover
amounts paid in respect of the initial
period, whether as damages or under s 43. His dishonesty in respect of those
later periods,
and Asteron’s cancellation in response to that dishonesty,
do not impugn in any way the validity of the payments made in that
earlier
period. We agree with the Judge that where an insured acts dishonestly in
connection with a claim, the insurer is entitled
to refuse to pay the whole of
that claim, including any component of the claim that could properly have
been made. The implied term
we have identified at [109] above provides for this consequence.
But it does not follow that earlier claims that were properly made and properly
paid can be
unravelled. Our view that fraudulent claims do not have that effect
as a matter of New Zealand contract law is consistent with the
position reached
by the English courts in relation to the consequences of a fraudulent claim
as a matter of common law: see [107]
above.
- [147] It
follows from the Judge’s findings about Mr Taylor’s earnings in 2010
that Mr Taylor was not in fact entitled
to any benefit under the Policy during
the initial period. The payments by Asteron were made under the influence of a
mistake.
In such circumstances an insurer will generally be able to
recover the mistaken payments in a restitution claim, subject to the
defences
that normally apply to such a claim. However Asteron did not plead a
claim for recovery of overpayments on the basis that Mr Taylor’s
earnings disqualified him from receiving benefits under the Policy. And as
noted above, Asteron did not seek to uphold the Judge’s
award on that
basis in this Court by filing a memorandum of intention to support on other
grounds.
- [148] Asteron
says it only learned of the extent of Mr Taylor’s earnings in late 2018, a
few months before the trial, when the
correct financial statements were finally
discovered. Asteron could have sought leave to amend its pleading to add a
restitution
cause of action, in the alternative to the cause of action based on
the fraudulent claims rule. The case for granting leave would
have been
compelling in circumstances where late discovery had been provided of a
dramatically different set of financial statements
for Mr Taylor’s
business. Ms Meechan suggested that seeking leave to amend would have
created a risk of the trial being adjourned.
That is possible, though the case
for an adjournment on this basis seems rather weak. Asteron might have faced
potential limitation
issues if it had sought to amend its counterclaim in late
2018 or early 2019 to add a restitution claim in relation to payments made
in
2010, unless it could argue that the running of time was postponed under s 28 of
the Limitation Act 1950. Be that as it may,
Asteron chose to refrain from
seeking to amend its pleading, and proceeded to trial. It cannot now complain
that it is unable to
pursue a claim that it chose not to seek to pursue.
- [149] We can
deal briefly with Mr Taylor’s change of position defence in relation to
the period from July 2010 onwards. We
agree with the Judge that the basic
ingredient of good faith was absent in respect of this
period.[48] Moreover the evidence
to support the argument that Mr Taylor relied on the sums received from Asteron
when making decisions about
lifestyle expenditure during this period was wholly
inadequate. Without evidence about Mr Taylor’s overall level of income
and expenditure it was impossible for Mr Taylor to establish the materiality of
the sums received from Asteron to the spending choices
he made. He was in
receipt of a substantial income throughout the period, in addition to the sums
received from Asteron. He did
not establish that his financial position was
substantially different with the Asteron payments than it would have been
without the
Asteron payments. Nor did he establish that his spending choices
were likely to have been different in the latter scenario. The
Judge was
right to find that the change of position defence was not made out.
Application to adduce further
evidence on appeal
- [150] For
completeness, we address Mr Taylor’s application for leave to adduce
an affidavit from his general practitioner, Dr
Neylon. The affidavit
attaches the letter from Dr Neylon dated 30 October 2016 referred to at [63] above and an updated report on Mr
Taylor’s condition prepared in July 2019. The affidavit records that Dr
Neylon had a consultation
with Mr Taylor on 21 February 2020. She says that his
condition has not improved. He continues to suffer from chronic pain and
is on
a high dose of methadone. She does not expect any marked change in his
condition in the foreseeable future.
- [151] Mr Beck
described this evidence as updating evidence. He said that its purpose was
“so that the Court can have current
information regarding the status of
the appellant’s health”. Mr Beck expressly disclaimed any
suggestion that the purpose
of adducing this evidence was to support the
argument that Mr Taylor was Totally Disabled in the period prior to the
High Court judgment.
- [152] Asteron
opposed admission of this evidence. Ms Meechan said that to the extent
that Dr Neylon addressed issues that were live
before the High Court
the evidence was not fresh: she could have been called to give that
evidence at trial. And it would be seriously
unfair for such evidence to
be admitted on appeal, without any opportunity to cross-examine or to call
evidence in response.
- [153] We agree
with Ms Meechan that in so far as Dr Neylon’s evidence relates to Mr
Taylor’s medical condition and ability
to work in the period up to April
2016, it should not be received on appeal. It is not fresh. There would
be unfair prejudice to
Asteron if it were to be admitted at this stage. But as
we noted above, Mr Beck disclaimed any reliance on the evidence for that
purpose.
- [154] We have
concluded that the Policy was effectively cancelled in April 2016. So no
question of continuing entitlement under the
Policy arises. In so far as
the affidavit provides updating evidence to support a claim to benefits
under the Policy after April
2016, it is irrelevant as the Policy was no longer
on foot. The issue of whether Mr Taylor was disabled after that date does
not
arise.
- [155] In these
circumstances we decline leave to adduce the affidavit on appeal. It is
not relevant to any issue that we need to
decide.
Interest
- [156] We
can deal briefly with the appeal in relation to the interest awarded to Asteron.
Mr Beck accepts that s 87 of the Judicature
Act applies to Asteron’s
counterclaim. But he says that the Interest on Money Claims Act 2016 was
designed to provide a more
accurate way of compensating for the use of money,
based on the actual cost of money during the relevant period. It would be
more
just to use the figure derived by applying the Interest on Money
Claims Act. The difference between the figures derived using the
two
methodologies — $18,247.03 — indicates, he submitted, that the
“blunt instrument” of Judicature Act interest
results in
overcompensation. There was no basis for the Judge’s statement that
interest at five per cent did not involve overcompensation
here. Mr Beck
also suggested that the delays in resolving the case, which he attributed
to Asteron’s pursuit of third-party
discovery, had led to
a substantial increase in the interest awarded. Asteron’s
responsibility for that delay, he said, made
it appropriate for interest to be
reduced accordingly.
- [157] Ms Meechan
emphasised that it was common ground that s 87 of the Judicature Act
applied in this case. There was no reason to
adopt a different approach to
interest. The time taken to prepare for trial was justifiable, and was
necessitated by Mr Taylor’s
concealment of the work he did and the income
he derived during the claims period. Asteron had not claimed the higher rate of
interest
(8.5 per cent per annum) that applied under the
Judicature Act for part of the relevant period. The approach adopted by
Asteron
of claiming interest at five per cent per annum for the entire
period produced a fair result.
- [158] We agree
with Ms Meechan that Mr Taylor has not established that the application of
the Judicature Act methodology gives rise
to any material unfairness in this
case. It is a blunt instrument. But it strikes a reasonably fair balance
between the parties
in this case. In particular:
(a) There was no unjustifiable delay in bringing this matter to trial that would
justify reducing the period for which interest is
awarded. Asteron was kept out
of its money for the relevant period, and Mr Taylor had the benefit of use
of that money for that
period, as a result of his dishonesty. Asteron is
entitled to receive interest for the whole of the period from the making of
each
dishonestly procured payment until the date of judgment.
(b) Having regard to the concession already made by Asteron in relation to the
applicable interest rate, a more fine-grained inquiry
into the rate of interest
to be paid in this case is not justified.
- [159] Mr Beck
also complained that no credit had been given for premiums that Mr Taylor
continued to pay while he was receiving payments
under the Policy, despite
provision in the Policy for a “Waiver of Premium Benefit” under
which he was entitled to a
waiver or refund of premiums paid while on claim.
This issue was not raised in the pleadings. It appears that Mr Taylor continued
to pay premiums while he was receiving a disability benefit under the Policy,
and those premiums were then refunded to him together
with the disability
benefit payments. The schedule attached to Asteron’s counterclaim refers
to premium refund payments being
made throughout the relevant period. If that
was the position, then no credit would be due to Mr Taylor: premiums were
payable by
him as the Policy remained on foot; refunds were paid while he was on
claim; and for the period in respect of which fraudulent claims
were made
Asteron was entitled to recover all payments made under the Policy including
premium refunds.
- [160] Mr
Beck’s submission that premiums continued to be paid for a period after
cancellation of the Policy in April 2016 was
not supported by any evidence
before us.
- [161] We are not
satisfied that any premium payments were made by Mr Taylor in respect of
which a credit should have been provided
when calculating interest.
Costs issues
- [162] Mr
Beck raised a number of issues about the costs award in the High Court.
- [163] First, he
complained that the discovery exercise had been “enormous, and completely
out of proportion to the amount at
stake”. He contended that Asteron had
“run riot” with discovery in this case.
- [164] We
consider that the Judge was well placed to assess the proportionality of
the discovery exercise and associated costs in this
case. Mr Beck has not
identified any reason for us to take a view that differs from that of the Judge.
We add that the nature of
the claim made by Mr Taylor, and Asteron’s
defence and counterclaim, made a detailed examination of Mr Taylor’s
involvement
in the day to day operation of his business inevitable. Discovery
of the extensive documentation evidencing his involvement in the
business over
an extended period enabled Asteron to demonstrate that Mr Taylor’s claims
were false, and that he had acted dishonestly.
That documentation was
important to the determination of the matters in issue below.
The Judge’s award of costs for discovery
on a 2C basis in these
circumstances is not surprising.
- [165] Second, Mr
Beck submitted that the Judge erred in awarding the full amount of disbursements
claimed in respect of two of the
expert witnesses: Mr Hussey, who gave expert
accounting evidence, and Mr Roigard, a private investigator, who gave evidence
about
telephone calls made to and from numbers associated with Mr Taylor.
- [166] For the
reasons explained above, we do not accept Mr Beck’s submission that Mr
Taylor’s income was not in issue.
It was relevant to his claim, and to
his change of position defence to Asteron’s counterclaim. The time
required to investigate
these issues was significantly increased by Mr
Taylor’s initial provision of irrelevant financial statements for the
Company,
and of falsified financial statements for his insurance broking
business. Mr Taylor cannot reasonably complain about meeting the
cost to
Asteron of Mr Hussey’s time spent ascertaining the correct position,
against that backdrop.
- [167] Mr
Roigard’s evidence was described by the Judge as being “of only
peripheral relevance”.[49]
But, the Judge said, the amount claimed was not high, it was unsurprising that
evidence was called about the frequency of Mr Taylor’s
telephone calls,
and the disbursement was reasonably necessary for the conduct of the
proceedings. We agree with the Judge that
evidence about Mr Taylor’s
call activity was relevant to the issue of his continuing involvement in the
business. We are not
persuaded that the Judge erred in awarding this
disbursement.
- [168] Third, Mr
Beck says that the Judge erred in awarding Asteron the costs it paid IAG in
connection with the third party discovery
that Asteron sought from IAG. Other
insurers from whom third party discovery was obtained had not incurred external
legal fees.
Ms Meechan responded that the third party discovery obtained from
IAG was more extensive than the discovery obtained from other
insurers. Other
insurers had used in-house lawyers to provide their more modest discovery. IAG
had reasonably used external lawyers,
and Asteron had met the cost of their
doing so.
- [169] We
consider that the legal costs incurred by IAG and paid by Asteron were properly
recoverable as a disbursement, unless they
were shown to be so plainly
unnecessary or excessive that it was not reasonable for Asteron to have met
them. Mr Beck’s criticisms
did not persuade us that that was the
case.
- [170] Fourth, Mr
Beck says that Asteron claimed a scheduling fee of $1,600 in respect of an
interlocutory application. However under
the High Court Fees Regulations 2013
there is no scheduling fee for an interlocutory application. Asteron says it
paid the relevant
fee to the Court, so should be able to recover it from Mr
Taylor.
- [171] This issue
was not addressed by the Judge. If Asteron did pay a fee that was not properly
payable, it should be able to recover
it from the High Court. It is possible
that the fee was misdescribed in Asteron’s costs schedule, and that the
amount paid
related to some other properly payable fee. But Asteron did not
provide any further information about this item, and we cannot simply
assume
that a claimed payment is a justifiable disbursement on a basis other than that
identified by the party claiming it. We therefore
disallow this claimed
disbursement.
- [172] Fifth, Mr
Beck says that Asteron claimed, and was awarded, filing fees for its original
statement of defence. Mr Beck submitted
that r 7.77(8) of the High Court Rules
provides that a party filing an amended pleading must bear all the costs of
the original pleading.
He says the Judge did not address this issue, and
the claim is not a legitimate one.
- [173] Rule
7.77(8) provides that a party filing an amended pleading must bear
the costs of the original pleading “unless the
court otherwise
orders”. The rule establishes a default position which may be departed
from where appropriate. In this case
we consider that it was reasonable for
Asteron to file an initial defence to Mr Taylor’s claim, and then
(after investigating
the issues in more depth) file an amended defence
and a counterclaim seeking recovery of payments previously made. The High
Court
awarded costs for the original pleading, in effect applying
the proviso to r 7.77(8). We consider that was an appropriate
approach
in the circumstances of this case.
- [174] Sixth, Mr
Beck objects to the inclusion in the costs award following trial of costs in
respect of two interlocutory applications
where the judicial officers dealing
with the application did not address the question of costs at the time the
application was heard
and determined. Mr Beck is right to say that costs should
be fixed at the time an interlocutory application is determined, in the
absence of special reasons to the
contrary.[50] But in circumstances
where the judicial officers who determined the applications did not make an
award of costs, it was open to
the trial Judge to do
so.[51] One of the practical
rationales for the rule requiring costs to be dealt with at the time of the
interlocutory application was well
illustrated by the argument before us on this
issue: counsel had diametrically opposed views about the relative success their
clients
had enjoyed in respect of these applications. It appears from
the judgments delivered in relation to the two applications that it
was
reasonable for Asteron to make the applications, and Asteron enjoyed a
substantial measure of success, though not complete or
unqualified
success.[52] In those circumstances
Mr Beck has not persuaded us that the Judge was wrong to award costs to
Asteron in respect of these applications.
- [175] Seventh,
Mr Beck submitted that the Judge had erred in awarding increased costs under r
14.6(3)(b) of the High Court Rules on
the basis of his findings that
Mr Taylor had deliberately made false claims, had given evidence that was
unreliable, and had not
had his income affected by his incapacity. Increased
costs should be awarded only where the unreasonable conduct relates to the
proceedings, and must occur after those proceedings were commenced. In this
case, Mr Beck submitted, the conduct of the proceeding
could not be described as
unreasonable: Mr Taylor had effectively been penalised because the Judge did not
accept his evidence.
- [176] Ms Meechan
responded that the modest uplift in costs awarded by the Judge was appropriate
and ought not to be disturbed. The
uplift was not based on the Judge’s
view about Mr Taylor’s behaviour while the claim was live, but rather the
way in
which he conducted the litigation.
- [177] We accept
Ms Meechan’s submission. The uplift was modest. It was awarded because
the Judge considered that the costs
of the litigation were increased by
unmeritorious arguments which Mr Taylor elected to run at trial. The Judge
found that he must
have known that his claim lacked merit. By pursuing the
claim he forced Asteron to undertake an extensive forensic exercise to
demonstrate
that lack of merit. He discovered false sets of accounts and called
a witness to provide an explanation in relation to those accounts
that was shown
to be incorrect. Asteron was required to call expert accounting evidence to
address these matters.[53] These
were proper grounds for an award of increased costs.
- [178] Eighth, Mr
Beck submitted that the Court should have ordered reduced costs because Asteron
contributed unnecessarily to the
time and expense involved in
the proceeding by taking or pursuing unnecessary
steps.[54] Mr Beck submitted that
Asteron took a number of steps, in particular in relation to discovery and third
party discovery, that significantly
increased the total time and expense of the
proceeding. He suggested a 25 per cent reduction in costs would be appropriate.
- [179] Ms Meechan
responded that the defence and counterclaim were conducted professionally and
appropriately. Asteron had a high
bar to clear in order to prove fraud against
Mr Taylor. It was only able to do so through extensive discovery, and analysis
of the
information provided. The award of costs was reasonable and appropriate.
- [180] We accept
Ms Meechan’s submission on this issue. Asteron set out to establish
fraud, in circumstances where all the relevant
information was in the possession
of Mr Taylor or third parties. In order to do so Asteron reasonably sought
extensive discovery
and third party discovery, subpoenaed witnesses, and called
a number of expert witnesses. The same information asymmetry that underpins
the
fraudulent claims rule means that it will typically be difficult and costly for
an insurer to establish that the rule has been
breached. Asteron took steps to
make out its defence and counterclaim that were well justified in light of that
information asymmetry.
There is no justification for a reduced award of
costs.
- [181] In
summary, we dismiss all of Mr Taylor’s challenges to the costs awarded in
the High Court other than his objection to
inclusion in the disbursements
claimed of a scheduling fee of $1,600. The costs awarded are reduced by
$1,600.
Costs on appeal
- [182] Mr
Taylor’s appeal in respect of his own claim was unsuccessful. He enjoyed
a modest measure of success in his appeal
concerning Asteron’s
counterclaim. He was largely unsuccessful, with one minor exception, in
relation to the numerous issues
he raised concerning interest and costs.
- [183] Overall we
consider that Asteron was the successful party, and is entitled to an award
of costs. We do not consider that the
modest success enjoyed by Mr Taylor
justifies a reduction in that award.
- [184] We award
costs to Asteron for a standard appeal on a band A basis, with usual
disbursements. We certify for two counsel.
Result
- [185] The
application for leave to adduce further evidence on appeal is declined.
- [186] The appeal
is allowed to the extent set out in [187] and [188] below. It is otherwise
dismissed.
- [187] The
judgment entered for Asteron on its counterclaim is reduced by $51,835.64. This
reduction in the judgment sum will have
consequences for the interest
component of the judgment: if the parties cannot reach agreement on that issue,
we reserve leave to
either party to file a memorandum seeking determination by
this Court of the necessary adjustments to the interest component of the
judgment.
- [188] The
costs award to Asteron under the judgment is reduced by $1,600.
- [189] Mr Taylor
must pay costs to Asteron for a standard appeal on a band A basis, with usual
disbursements. We certify for two
counsel.
Solicitors:
Peter Sara Lawyer,
Dunedin for Appellant
Suncorp NZ Employees Ltd, Auckland for Respondent
[1] Taylor v Asteron Life Ltd
[2019] NZHC 978 [High Court judgment].
[2] Taylor v Asteron Life Ltd
[2019] NZHC 1489 [Interest/costs judgment].
[3] The relevant starting date for
payment of a benefit under the Policy was 21 January 2010, taking into account
the 30 day “No
Pay” period provided for in the Policy.
[4] Commencing after an initial
“No Pay” period of 30 days.
[5] High Court judgment, above n
1, at [36].
[6] At [49].
[7] At [53].
[8] At [55].
[9] At [57]–[60].
[10] At [61].
[11] At [67].
[12] At [92].
[13] At [94].
[14] At [95].
[15] At [99].
[16] At [100].
[17] At [101].
[18] At [102].
[19] At [106]–[107].
[20] At [108].
[21] Interest/costs judgment,
above n 2, at [4].
[22] At [3].
[23] Paper Reclaim Ltd v
Aotearoa International Ltd [2006] NZCA 27; [2006] 3 NZLR 188 (CA) at [143]–[161].
[24] High Court judgment, above
n 1, at [46].
[25] At [46].
[26] At [76]–[77].
[27] At [42].
[28] At [41].
[29] At [61].
[30] Blanshard v National
Mutual Life Association of Australasia Ltd (2004) 13 ANZ Insurance Cases
61-621 at [50].
[31] Blanshard, above n
30.
[32] Versloot Dredging BV v
HDI Gerling Industrie Versicherung AG (The DC Merwestone) [2016] UKSC
45, [2017] AC 1.
[33] For the history of this
omission from the New Zealand Act, see Neil Campbell “The Scope of an
Insurer’s Post-Contractual
Duty of Good Faith” (2016) 27 ILJ 185 at
187 and n 8.
[34] Manifest Shipping Co Ltd
v Uni-Polaris Insurance Co Ltd (The Star Sea) [2001] UKHL 1, [2003] 1 AC
469.
[35] Versloot Dredging,
above n 32.
[36] See also Axa General
Insurance Ltd v Gottlieb [2005] EWCA Civ 112, [2005] 1 All ER (Comm) 445 at
[18]–[20].
[37] See Robert Merkin and Chris
Nicoll (eds) Colinvaux’s Law of Insurance in New Zealand (2nd ed,
Thompson Reuters, Wellington, 2017) at [7.3.5].
[38] Axa General Insurance
Ltd v Gottlieb, above n 36, at
[22]; and The Star Sea, above n 34, at [51].
[39] See for example Sampson
v Gold Star Insurance Co Ltd [1980] 2 NZLR 742 (SC);
Action Scaffolding Ltd v AMP Fire & General Insurance Co (NZ)
Ltd (1990) 6 ANZ Insurance Cases 60-970 (HC); UEB Packaging Ltd v
QBE Insurance (International) Ltd [1996] 2 NZLR 467 (HC) at
479; Blanshard, above n 30;
Vero Insurance NZ Ltd v Posa [2008] NZHC 1239; [2008] 3 NZLR 701 (HC);
and Fussell & McNamara v Broadbase Christchurch Ltd (2011)
16 ANZ Insurance Cases 61–913.
[40] Versloot Dredging,
above n 32, at [8].
[41] Despite the doubts
expressed by Lord Hughes SCJ in Versloot Dredging, this term would also
in our view meet the orthodox test for implication of terms into a particular
contract, including the requirements
that it is necessary to give the contract
business efficacy, and that it is so obvious that it goes without saying: see
Jeremy Finn,
Stephen Todd and Matthew Barber Burrows, Finn and Todd on the
Law of Contract in New Zealand (6th ed, LexisNexis, Wellington, 2017) at
[6.4.4(a)]; and Ward Equipment Ltd v Preston [2017] NZCA 444, [2018]
NZCCLR 15 at [93]–[94]. The alternative approach to implication of
terms referred to in Ward Equipment at [46]–[47] would lead to the
same result.
[42] In particular, such a term
is not necessary to enable an insurer to decline a claim based on inaccurate
information. In most cases
where an insured provides honest but incorrect
information in a claim, and that information is material to the insured’s
entitlement
under the policy, the insurer will be able to recover any
overpayment in a restitution claim. A broader implied term, coupled with
a
claim for breach of that term, is not necessary in order for the insurer to have
a right of recovery in this scenario.
[43] Fair Insurance Code 2020 at
11.
[44] See [108] above and n 39.
[45] High Court judgment, above
n 1, at [3].
[46] Longhurst v Ministry of
Social Development [2019] NZHC 1496 at [63]–[64]; and Blair v R
[2012] NZCA 62 at [42].
[47] See [122] above.
[48] Though not, as explained
above, in respect of the period prior to July 2010. If Asteron had pleaded a
restitution claim based on
mistake in relation to Mr Taylor’s income
during this period, a more focused change of position defence in respect of that
period might have raised different issues that (absent such a claim) were not
canvassed before the High Court or before this Court.
[49] Interests/costs judgment,
above n 2, at [15(b)].
[50] High Court Rules 2016, r
14.8.
[51] Hgh Court Rules, r
14.9.
[52] Taylor v Asteron Life
Ltd [2017] NZHC 871; and Taylor v Asteron Life Ltd [2018] NZHC
2939.
[53] Interest/costs judgment,
above n 2, at [10].
[54] High Court Rules, r
14.7.
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