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Director of Human Rights Proceedings v Commissioner of Police [2007] NZHRRT 5 (27 February 2007)

Last Updated: 8 May 2007

Decision No. 5 /07


Reference No. HRRT 12/06

BETWEEN THE DIRECTOR OF HUMAN RIGHTS PROCEEDINGS

Plaintiff

AND COMMISSIONER OF POLICE


Defendant

BEFORE THE HUMAN RIGHTS REVIEW TRIBUNAL


Mr R D C Hindle Chairperson

Mr G J A Kerr QSO, JP Member

Dr A D Trlin Member

HEARING: 30 & 31 October 2006 (Hastings)

APPEARANCES:

Mr R Stevens for plaintiff.
Mr A Martin & Ms C Richardson for defendant.

DATE OF DECISION: 27 February 2007

DECISION

Preliminary

[1]This case concerns certain disclosures that were made by the defendant (‘the Police’) to the Department of Corrections (‘Corrections’) in September 2003. The Police accept that the disclosures were made, but say that they had reasonable grounds to believe that they were either within the purposes in connection with which the information at issue had been obtained by them (Principle 11 (a) of the Privacy Act 1993 – ‘the Act’), or that they had reasonable grounds to believe the disclosures were necessary in order to avoid prejudice to the maintenance of the law (Principle 11(e)(i)). In any event the Police say that in all the circumstances the disclosures did not give rise to any interference with the plaintiff’s privacy or, even if they did, nonetheless there is no reason to award any remedy to the plaintiff.

[2]At the beginning of the hearing Mr Stevens made an unexpected application for an order prohibiting publication of the name of the complainant, or of any details that might serve to identify her in connection with the proceedings. Mr Martin understandably needed time to consider the matter and take instructions, although he indicated that his immediate reaction was that the application might well be opposed. In any event the Tribunal sought some reassurance, by reference to relevant authorities, that such an order would be appropriate. After some discussion the matter was left (by consent) on the basis that submissions would be filed in writing after the hearing. Those submissions have since been received, and so we deal with the issue of name suppression in this decision as well.

[3]We begin by setting out the relevant factual background. We will then deal with each of the issues raised.


Background

[4]This claim is brought by the Director of Human Rights Proceedings on behalf of Carol Whatuira (‘the complainant’). The complainant is, and has at all relevant times been, a prison officer employed by Corrections at the Hawkes Bay Prison.

[5]In April 2003 the complainant’s sister-in-law suffered (or claimed to have suffered) a burglary at her home. The sister-in-law made an insurance claim, saying that a number of items of her personal property had been stolen including a TV, a video, a stereo, a heater, and a computer and related equipment (this list is not exhaustive). Acting on information received, the Police became interested in the matter.

[6]On 24 July 2003 Detective Sergeant Foley visited the sister-in-law at her home to discuss allegations that her insurance claim was false. In doing so he discovered items answering the description of the ‘stolen’ TV, video, stereo and heater. DS Foley asked the sister-in-law about the items. The sister-in-law said that they were not the items that had been stolen in the burglary, but that they had been loaned to her by her sister-in-law (i.e., the complainant) until she could replace what had been stolen.

[7]DS Foley was not satisfied. He telephoned the complainant on 25 July 2003. When asked about the matter, the complainant supported the account of events that had been given by her sister-in-law. She told DS Foley that she had indeed loaned the items to her sister-in-law, and that it was just a coincidence that they were identical to the items that had been reported stolen. This information was not true. (In retrospect, the complainant accepts that she ought not to have said what she did. She described her actions as being ‘dumb’, and explained that she only said what she did out of a sense of loyalty to her sister-in-law).

[8]The Police subsequently seized the four items, namely the TV, video, stereo and heater. They were also interested in the computer listed in the sister-in-law’s insurance claim. DS Foley thought it might be at the complainant’s home. On 12 August 2003 he executed a search warrant at her address. He found a computer and printer that answered the description of the ‘stolen’ goods. When he asked the complainant about it, she told him that she had had the computer equipment in her posession for about 18 months. She said that her sister-in-law had bought it, but had been unable to keep up the hire purchase payments. As a result the complainant had agreed to take the computer from her sister-in-law, and it was she (the complainant) who had been paying the hire purchase ever since.

[9]At some point at about this time the computer was uplifted by the Police from the complainant for examination to determine whether or not it was the same machine as that listed by the sister-in-law in her insurance claim.

[10]DS Foley was sceptical about the complainant’s explanations at the time, but the evidence that we heard makes it clear that the complainant’s explanation with respect to the computer is and has always been truthful. She did not know that her sister-in-law had included the computer amongst the items claimed for in the false insurance claim. At the hearing in the Tribunal, DS Foley accepted that he had never been given any false or misleading information by the complainant about the computer.

[11]On the other hand, when DS Foley asked the complainant about the other four items on 12 August 2003 the complainant repeated that her sister-in-law’s account was correct and that she (the complainant) had simply loaned the items to her sister-in-law until her sister-in-law could obtain replacements. When pressed, the complainant said that she had nothing further to say on the matter.

[12]Later that day, the sister-in-law was arrested and charged with making a false insurance claim. DS Foley told us that as he was leaving the Police Station that evening he found the complainant waiting in the foyer. She had evidently been waiting for her sister-in-law to be bailed by the Police. DS Foley again discussed the matter with the complainant, albeit briefly. The complainant repeated that she had nothing more to say about the matter.

[13]The complainant subsequently telephoned DS Foley to ask when she could have the computer back. DS Foley told her that he still had some further enquiries to make. But on 15 August 2003 the complainant telephoned him again and told him that she would be calling that afternoon to uplift her computer. DS Foley agreed, but told her he would need to talk to her again when she came in. The complainant did not recall that he had said he wanted to talk to her again.

[14]The complainant was under the impression that DS Foley might be leaving work early on 15 August 2003. She was anxious to make contact with him before he left so she could get the computer back. But she did not finish her shift at the local prison until 4.00pm. As a result she did not have time to go home and get changed. She was still dressed in her prison officer’s uniform when she arrived at the Police station. We note that, while it is clear the Police had their suspicions about the complainant’s involvement in the false insurance claim, to this point there had not been any discussion about the possibility of charges being laid against the complainant. She certainly was not expecting what occurred when she got to the Police station.

[15]After the computer had been loaded into the car DS Foley told the complainant that he had reviewed the situation and decided that she (the complainant) should be charged with being a party to the false insurance claim.

[16]From this point there are significant differences in the accounts of events that we were given by the complainant on the one hand, and by DS Foley and Detective Senior Sergeant Gregory on the other. DS Foley said that the complainant was taken into the charge room at the Police Station, but as she was in her prison officer’s uniform she was spoken to in an interview room because that was more private. A charge sheet was filled in, and the complainant was given the usual caution about not being obliged to say anything. DS Foley said she was also advised that she was entitled to consult with a lawyer. He said that the complainant indicated she had nothing further to say, and confirmed that she wanted to discuss matters with a lawyer. After some further discussion, the complainant was returned to the charge room for further processing and bailing. DS Foley said that she was offered an opportunity to telephone a lawyer from a list of lawyers and using a telephone in the charge room, but the complainant’s evidence was to the contrary. She said that she was not given any effective opportunity to make contact with a lawyer.

[17]The charge that was brought against the complainant by the Police was referred to in evidence as being that of ‘using a document’. It emerged that this was a shorthand way of referring to s.229A of the Crimes Act 1961. That section provides:


"229A Taking or dealing with certain documents with intent to defraud

Every one is liable to imprisonment for a term not exceeding 7 years who, with intent to defraud,--

(a)Takes or obtains any document that is capable of being used to obtain any privilege, benefit, pecuniary advantage, or valuable consideration; or

(b)Uses or attempts to use any such document for the purpose of obtaining, for himself or for any other person, any privilege, benefit, pecuniary advantage, or valuable consideration."

[18]We will return to the issue later in this decision but we note here that, despite repeated expressions of confidence by the Police at the time that they would obtain a conviction against the complainant on that basis, the reality is that the charge of ‘using a document’ was never really appropriate. Perhaps charges of obstructing justice, or aiding and abetting, or being an accessory to the offence might have been considered. But there was nothing in the evidence given to us – and certainly nothing in the evidence we heard as to what the Police knew of the situation at the time the complainant was charged – to show any connection between the complainant on the one hand and, on the other, the only document that the Police could possibly have referred to in this context (namely the insurance claim). The complainant had not signed that document. There is nothing to suggest that she was aware of what it contained it when it was signed and proffered by her sister-in-law to the insurance company.

[19]While the complainant was sitting in the charge room she was noticed by DSS Gregory. DSS Gregory was the senior officer at the Napier Police Station, in charge of the Napier CIB. He noticed the complainant because she was wearing a prison officer’s uniform. DS Foley left the charge room and gave DSS Gregory a description of what the issues were, and why the complainant was being charged.

[20]DSS Gregory gave evidence to the Tribunal that, after being briefed by DS Foley, he formed the view that the evidence against the complainant was compelling. He decided to intervene. He went into the charge room and discussed the matter with the her. As a result he understood that she was rostered to be working at the prison that weekend (these events took place late on a Friday afternoon). His evidence was:

". . .I cannot be sure of the context of her telling me that, but I think it was in the context of her asking about bail. I expressed my view that the Prison Superintendent should be informed of her arrest prior to her starting her next shift. I also expressed my view that the Prison Superintendent should be informed of the particular circumstances of the alleged offence and the strength of the evidence supporting the charge. My view was reinforced by Carol’s denials of facts which I believed could be proven with the evidence Dectective Sergeant Foley had gathered. She was insisting that she had done nothing wrong and that the charge was unjustified. I was aware that she would be required to report her arrest to the prison authorities under the provisions of her employment. However, given that I believed that she was being untruthful to us, I was concerned that she would not be truthful with the prison and that would prevent the Prison Superintendent from making an accurate assessment of the risks that Carol posed to the running of the prison. I conveyed my concerns to Carol and said that under the circumstances I needed to tell the Superintendent that she had been arrested and the evidence that supported the charge. She said that she wanted to tell them. I repeated my concerns that she would not tell them the full facts, as she had not been truthful with us. There was an acceptance from both of us that the Prison authorities needed to be informed, the difference of opinion was over who would inform them and the content of what they would be told."

[21]There was considerable disagreement between the complainant and DSS Gregory as to what happened next. The complainant’s evidence was that DSS Gregory told her he was going to telephone the Prison Superintendent and when she objected that he had no right to do so, he picked up the phone and said "watch me". It was her evidence that he telephoned the Superintendent then and there, although she said that when she realised what was happening she ‘freaked out’ and did not have a good recollection of what was then said by DSS Gregory on the phone. For his part, DSS Gregory said that he did not telephone the Superintendent at any time that the complainant was present. Instead he went back to his own office to make the call. It was his recollection that when he called the prison he was unable to get hold of the Superintendent. He left a message for the Superintendent to call him back.

[22]The complainant was given Police bail and was released from the Police station at about 5.30 pm. We do not know when DSS Gregory spoke to the Superintendent, but it is clear that he did so sometime later that evening (we took it to be accepted by the Police that DSS Gregory spoke to the Superintendent before the complainant spoke to her manager at the prison that evening).

[23]As will be clear, the discussion that took place between the Superintendent and DSS Gregory was not one that the complainant had authorised or agreed to. To the contrary, DSS Gregory’s evidence establishes that he was well aware throughout that the complainant wanted to be the first one to inform her employer of what was taking place.

[24]When DSS Gregory spoke to the Superintendent that evening he conveyed to her the detail of what he understood the case against the complainant to be. He was anxious to give the Superintendent the details because he considered that it was important for her to have the full and unabridged version (at least, the version of events according to the Police) so that she could make a properly informed decision about what to do in regard to the complainant – in particular, as to whether or not the complainant would be allowed to return to work. The Police admit that when DSS Gregory and the the Superintendent spoke on the evening of Friday 15 August 2003, DSS Gregory advised the Superintendent that the complainant had been arrested; what the charge against her was; that it related to assisting a close relative in respect of insurance fraud; that the complainant would be bailed; and that she would be appearing in Court. In evidence DSS Gregory gave the following account of his conversation with the Superintendent:

"I told her what Carol had been arrested for, and the circumstances of the offence as alleged by the Police. I told her that Carol was denying that she had done anything wrong and was sticking by the explanation she had originally given the Police that supported her sister-in-law’s explanation. I stated that we believed we could disprove these explanations and outlined the evidence that disproved the explanations and supported the charge. I also explained to the Superintendent why I was contacting her. I said that I was concerned that Carol would not tell the prison authorities the truth and a concerning feature of the offence was that it demonstrated Carol’s susceptibility to having her judgment improperly influenced by friends or relatives. I said that I did not know what position of trust Carol was in at the prison or if there were any prior incidents or suspicion relating to Carol that the information I was giving would be relevant to. Therefore, I was informing her (the Superintendent) as she was in the best position to assess the information and judge what action needed to be taken at the Prison."

[25]We will return to the reasons given by DSS Gregory for his decision to discuss matters with the Superintendent in this way later in this decision. We note here, however, that at least with respect to the computer the Police suspicions at that time were unfounded. It follows that to the extent that what DSS Gregory told the Superintendent that evening concerned allegations of unlawful conduct in respect of the computer, what he said was wrong.

[26]Contrary to the Police impression of the circumstances at the time, it seems that the complainant was not in fact rostered to work again until the next Monday morning. In the meantime she called her manager at the Prison and told him what had happened.

[27]When the complainant arrived at work on Monday morning she was told that she was required to attend a meeting concerning the matter. It was clear to her that by then a number of people in the Prison were aware of what was going on. The meeting took place at about 8.30 a.m. on Monday, 18 August 2003. Notes were taken at the meeting, and the copy we were shown established that the complainant was given 48 hours special leave on pay to sort the matter out.

[28]Shortly after midday that day a facsimile was received by the Police from a firm of lawyers purporting to act for the complainant, and asking for full disclosure to be made in respect of the charges against her. This is something of a curiosity in the evidence. The complainant was adamant that she had not instructed any lawyers to act for her, and specifically that she had no contact with the firm in question at that time at all. She could not explain why the facsimile had been sent. Considerable attention was given to this issue in the evidence, but in the end we are not certain that it assumes the significance that was attached to it. We say that because the complainant’s evidence made it clear that her real concern was not so much about whether or not she had had an opportunity to see a lawyer before her employer was informed of events, but that DSS Gregory’s conduct on the Friday evening had robbed her of the opportunity to be the first to disclose her circumstances to her employer.

[29]The complainant also said that she did not have an opportunity to see a lawyer before she decided to admit the charge against her. We do not accept that. She had the whole weekend within which to contact a lawyer had she chosen to, and she could also have done so after the meeting at the Prison on Monday morning when she was given 48 hours leave to sort her situation out.

[30]In any event, at about 2.30 p.m. on Monday 18 August 2003 the complainant attended the Police Station and made a voluntary statement. She repeated that the information she had given about the computer was correct, but she accepted that her previous statements that she had loaned the TV, video, stereo and heater to her sister-in-law were untrue.

[31]Once an admission had been signed, the Police reviewed the prosecution against the complainant. At that point the matter was due for its first call in Court on the morning of 20 August 2003. DSS Gregory and DS Foley judged that the circumstances warranted the application of the diversion scheme. The complainant accepted that. She appeared in Court on 20 August 2003 along with her sister-in-law. The complainant admitted a charge of using a document, and later paid a donation of $200 to a charity. After the terms of her diversion arrangements had been fulfilled the charge against her was withdrawn by the Police on 3 September 2003.

[32]Her circumstances were also considered by Corrections, but after its investigation Corrections simply closed its file on the matter without taking any steps against the complainant. In a letter dated 20 November 2003 the complainant’s manager at the Prison recorded that the complainant’s conduct had arisen out of her naivety and a desire to help a family member. His letter reminded the complainant of the need to be vigilant when dealing with others, and especially her family, so that such dealings did not bring either her or Corrections into disrepute.

[33]As far as Corrections is concerned, that seems to have been an end of the matter. Having heard evidence as to what happened in some detail, we think that the conclusion reached by Corrections was entirely appropriate.

[34]The complainant subsequently brought the matter to the attention of the Privacy Commissioner. In due course the Privacy Commissioner referred the matter to the Director of Human Rights Proceedings, and these proceedings were commenced.

[35]There was some discussion during the hearing as to what expectations Corrections has for its employees, and in particular we were referred to the Corrections’ Code of Conduct for its employees (‘the Code’). We were shown both the 1997 and 2003 editions of the Code during the hearing, but whichever of those documents is referred to, the relevant obligations imposed on the complainant were as follows:

[a]Under a broad principle that employees should not bring their employer into disrepute through their private activities, there was an obligation in the following terms:

"You must inform your manager immediately:

Of any criminal charge laid against you in a criminal court and any convictions you receive

If you apply for bankruptcy or become bankrupt

Every situation will be judged on its own merits but, in general, if you are convicted of an offence and receive a custodial or community-based sentence your employment will be discontinued.

If you are convicted of an offence which is punishable by custodial or community-based sentence your continued employment will be subject to the discretion of the General Manager of your service or group.

Some situations leading to a Court appearance may constitute serious misconduct and thus render your continued employment inappropriate, even though you may be placed on diversion or discharged without conviction."

[b]Under the general heading that employees should perform their official duties honestly, faithfully and efficiently, respecting the rights of the public, colleagues and offenders there was an obligation in terms that employees must:

"Inform your manager promptly if you are involved in any activity, or have a commitment which may or could be seen by others to conflict with the performance of your duties or the goals of the Department."

[36]The first point we note is that where a Corrections’ employee is faced with the possibility of having to appear to answer criminal changes there is no automatic assumption that his or her employment will be terminated. If there is a conviction the Code indicates that discontinuance of employment is likely, but it also makes it clear that each case will be judged on its own merits.

[37]The second point to be noted is that, strictly speaking, the moment at which an employee is obliged to notify Corrections of any criminal charge brought against him or her is when that charge is laid against the employee in a criminal court. This aspect assumed some significance in the argument, since it was DSS Gregory’s concern that if he did not notify the Superintendent on the Friday evening (i.e., before the charge was laid in court) then the complainant would or might well not do so before she started her next shift. But, while we can accept that an employee finding himself or herself in the position that the complainant found herself in that Friday evening would be well advised to inform his or her senior officer in Corrections without waiting for charges to be formally laid, failure to do so before the charge was laid in court would not of itself have been a breach of the Code.

[38]Finally, we note that the principle relating to conflicts of interest is accompanied by various examples of situations that might give rise to the sort of concern which that part of the Code seeks to address - such as, for example, being involved in a selection process and becoming aware that there is a personal connection with one of the applicants, or being involved in the evaluation of a tender in circumstances where there is a personal interest in the outcome, and so on.

[39]Despite what was submitted for the Police, we do not agree that this part of the Code can really be interpreted as creating an obligation to report involvement as a defendant in proceedings in the criminal courts any earlier than is expressly provided for in that part of the Code which deals directly with cases of that sort. Perhaps one can envisage circumstances where that might be the effect of the conflict of interest part of the Code (for example, perhaps, if a prison officer were engaged in illegal activities with inmates), but there is no suggestion of that here. Again, the point is that whatever concerns DSS Gregory had on the evening of 15 August 2003, the complainant was not then under an explicit obigation in terms of the Code to notify Corrections as to what was happening.

[40]As we have said, when she went to the Police Station that afternoon the complainant did not expect that she was going to be charged. At the time of her discussion with DSS Gregory she had quite literally only just been charged. We agree with Mr Stevens that in those circumstances she had every right to have a reasonable opportunity to evaluate her situation, and take legal advice if she wanted it, before she decided how she was going to handle her situation, and before she went to her employer.

[41]In any event, and despite all the debate as to what her position was or might have been under the Code on the evening of 15 August 2003, the fact is that the complainant did notify her manager at the prison at about 7.30 pm that evening.

[42]Against that background, we turn to consider the various issues that were raised in argument.


Contravention of Principle 11?

[43]The Police are an agency to which Principle 11 of the Act applies. It is accepted that when DSS Gregory and the Superintendent spoke on the evening of Friday 15 August 2003, DSS Gregory disclosed personal information about the complainant to Corrections, including the facts that the complainant had been arrested and charged in relation to the insurance fraud, that the Police thought the evidence against her to be ‘compelling’, and that the Police thought the matter sufficiently serious to warrant the step of informing the prison authorities of what had occurred notwithstanding that the matter had not yet come before the Courts. We have set out DSS Gregory’s account of his conversation with the Superintendent at paragraph [24] above.

[44]It follows that the circumstances establish a prima facie contravention of Principle 11. The onus is on the Police to show that any one or more of the exceptions to that Principle are available to them to justify the disclosures.

[45]The first exception relied upon by the Police is Principle 11(a) which provides that a disclosure that would otherwise be prohibited can be justified if the agency believes on reasonable grounds ". . . that the disclosure of the information is one of the purposes in connection with which the information was obtained or is directly related to the purposes in connection with which the information was obtained ....".

[46]It was submitted for the Police that information of the kind at issue might be possibly be disclosed to an employer. It was also submitted that it should thus be regarded as sufficiently connected to the purposes for which it was obtained, to justify the conclusion that disclosure to the employer in this case should be seen as being at least related to a purpose for which the information was obtained by the Police (and so come within Principle 11(a)). But the Police were investigating the false insurance claim for the purpose of deciding whether or not charges could be brought and, if so, against whom. Although DSS Gregory subsequently took it upon himself to tell the complainant’s employer about the case and what he thought of it, that step does not of itself justify the conclusion that his disclosures must therefore have been within the purposes for which the information had been obtained by the Police. We note in particular that where related purposes are relied upon, the exception in Principle 11(a) requires that the disclosure must be shown to have been "directly" related to the primary purposes for which the information has been obtained. Of course there are cases where informing an employer what an employee has been up to is sufficiently related to the purpose for which the Police have been obtaining information to fall within this exception, but (as Mr Martin properly accepted) it cannot be suggested that the Police are entitled to invoke the exception in Principle 11 to inform any and all employers of any or all offences that the employer’s employees have been charged with.

[47]In this case the Police investigation had not been instigated on information received from Corrections, it was not concerned with the complainant’s conduct as a prison officer, and up until the point that DSS Gregory called the Superintendent it had had no connection with Corrections at all.

[48]We add that, despite the submissions advanced by counsel on this issue, neither DSS Gregory or DS Foley suggested in their evidence that there was any direct relationship between the disclosure of the information to Corrections on the one hand, and the purposes for which the information had been obtained by the Police on the other. When DSS Gregory was asked about this aspect of the case, for example, he described the giving of information to Corrections as a ‘by-issue’ of the investigation. He agreed it would be fair comment to say that the information that was collected by the Police was for the purpose of maintaining the law and prosecuting offences, but that giving it to the prison authorities was nothing more than incidental or tangential to that. It was not one of the purposes for which the Police had been out to get the information they had obtained about the complainant. There was no suggestion that Principle 10 might have been available to the Police if Principle 11(a) was not.

[49]It is also to be noted that the idea of giving the information to Corrections only emerged after it had been obtained.

[50]Mr Martin submitted that the case for the complainant was in effect asking the Tribunal to put ‘a gloss’ on the wording of Principle 11(a), to the effect that it should be read as somehow giving the complainant the opportunity to make the relevant disclosures to Corrections herself. But, with respect, we do not see the case that way. The onus is on the Police to establish that the exception applied at all. We are not persuaded that it did. We do not consider that this involves adding anything to, or taking anything away from, the wording of Principle 11(a).

[51]The second possible exception to Principle 11 that was referred to on behalf of the Police was Principle 11(e)(i) which provides an exception to the non-disclosure principle in circumstances where an agency holding relevant information believes on reasonable grounds that non-compliance is necessary ". . . to avoid prejudice to the maintenance of the law by any public sector agency, including the prevention, detection, investigation, prosecution and the punishment of offences . . .".

[52]When asked to explain what had motivated him to insist on speaking to the Superintendent with urgency on that Friday night, DSS Gregory resorted to assertions of a very general kind, such as that there is an enormous problem in prisons with prison officers who are influenced by inmates to supply drugs or do other unlawful acts. We accept the Police had grounds for concern about the complainant’s truthfulness in supporting her sister-in-law’s version of events. But we do not accept that went very far towards establishing grounds for concern that the complainant represented such an immediate risk to the prison system that the officer in charge of the Napier CIB was justified in contacting the Superintendent of the Prison urgently to tell her what he thought he knew about the case. The reality is that the Police had no specific concerns arising out of what was known about the complainant at that time to justify the conclusion that disclosure of the information at issue to the Superintendent that very evening was warranted in the interests of maintenance of the law, or the prevention, prosecution or punishment of any offence.

[53]It is not as if any lengthy period of time had passed during which Corrections had not been notified of the criminal charge. And even if one accepts that DSS Gregory feared that the complainant might not put things quite the way he wanted them conveyed to Corrections, she would at a minimum have had to explain to Corrections that she had been charged, what she had been charged with, and when she was due to appear in Court. Those things were inescapable. If the complainant had not disclosed those matters to Corrections it was inevitable that Corrections would have found out at least at the first call of the case in Court, namely 20 August 2003.

[54]We add that we do not see that the fact that the complainant was a prison officer makes any difference in this case. Even accepting that very high standards of conduct are expected of prison officers (Mr Martin noted that under the Penal Institutions Act 1954 – which was the statute in force at the relevant time – prison oficers acting as such have all of the powers of a Police constable) – the fact is that DSS Gregory gave the complainant no chance at all to deal with her situation in respect of her employer.

[55]We wish to make it clear that our conclusions in this case do not amount to saying that the Police can never rely on Principle 11(e)(i) (or, for that matter, any of the other exceptions in Principle 11), when they believe that an employee constitutes a risk to an employer or anyone else. The situation would be very different, for example, in a case in which the Police had been approached by an employer to investigate alleged employee dishonesty, or if they became aware of a fraud or theft that was about to take place. Everything depends on the circumstances, but we have a clear view that the circumstances in this case never came close to justifying the disclosures that were made under Principle 11(e)(i).

[56]We have not been persuaded that either of the exceptions in Principle 11(a) or Principle 11(e)(i) are available to justify the disclosure in this case.

[57]We are satisfied that a contravention of Principle 11 has been established.


Interference with Privacy?

[58]The next question is whether or not the contravention of Principle 11 that has been established constituted an interference with the privacy of the complainant, having regard to the provisions of s.66 of the Act. In particular, ss.66(1)((b)(i)-(iii) of the Act are relevant.


"66 Interference with privacy

(1) For the purposes of this Part of this Act, an action is an interference with the privacy of an individual if, and only if, 

(a)in relation to that individual,

(i) The action breaches an information privacy principle; or

(ii) The action breaches a code of practice issued under section 63 of this Act (which relates to public registers); or

(iii) The provisions of Part 10 of this Act (which relates to information matching) have not been complied with; and

(b) In the opinion of the Commissioner or, as the case may be, the Tribunal, the action 
(i) Has caused, or may cause, loss, detriment, damage, or injury to that individual; or

(ii) Has adversely affected, or may adversely affect, the rights, benefits, privileges, obligations, or interests of that individual; or

(iii) Has resulted in, or may result in, significant humiliation, significant loss of dignity, or significant injury to the feelings of that individual."

[59]The Police submit that there was no adverse effect on the complainant’s rights or interests, and that she did not suffer any significant humiliation or loss of dignity. It is noted (amongst other things) that she was obliged to tell her employer what had happened - so it is not as if the incident could ever have gone unnoticed by Corrections. In addition, the outcome of Corrections’ investigation was that no steps were taken against her. The reality is that the complainant had been untruthful in what she told the Police, and any embarrassment she later felt about her conduct in that regard is not something that can be sheeted home to the Police. The submissions for the Police also drew attention to the decision in K v Police Commissioner (CRT Decision 33/99; 26 November 1999) which emphasises that the word ‘significant’ in s.66 means something more than the ‘usual’ emotional harm (although the test is a subjective one to be considered from the perspective of the aggrieved person).

[60]But we are satisfied that the complainant was very upset, not just about being charged on 15 August 2003, but in particular about the way in which DSS Gregory had conducted himself. She had told him that she wanted to tell her employer what was happening, but he was not satisfied by that. It was her evidence that she felt sick throughout the weekend of 16/17 August 2003 because she thought that her boss by then would know what had happened (which was true). She also thought that she would probably be dismissed when she turned up to work on Monday. When she did arrive at work on 18 August 2003, it became clear to her that others (i.e., apart from her manager whom she had contacted on the Friday evening, and the Superintendent) had some idea of what was involved. It was the complainant’s evidence that she felt ‘totally bullied’ and ‘backed into a corner’ by what DSS Gregory had done. She said that she did not see the point of going to see a lawyer, because as she put it "the damage had already been done". The complainant also said that she was upset by these events for months and months afterwards.

[61]In her evidence at the hearing the complainant also referred to having seen her doctor but (despite being given the opportunity to do so) Mr Stevens indicated that the Director was content to put his case forward without any relevant medical records being obtained for inspection and, if appropriate, production to the Tribunal. In the circumstances we do not think that we are in a position to place much weight on the evidence in this particular respect.

[62]Nonetheless we have no doubt that the complainant suffered significant humiliation, loss of dignity and injury to her feelings arising out of what DSS Gregory did. It is true, of course, that she would have been embarrassed by the charge that had been laid against her in any event, but we think it would be unrealistic not to recognise that the way in which the information was conveyed to the Superintendent of the prison compounded the difficulties of her position. Certainly it heightened her perception of the difficulties she was confronted by. We find that it made her sense of humiliation and loss of dignity significantly greater than it would otherwise have been.

[63]Aside from the question of emotional harm, we are also satisfied that the way in which these events unfolded adversely affected her interests (see s.66(1)(b)(ii) of the Act). The Police admit that DSS Gregory’s actions deprived the complainant of the opportunity to choose the time and means of advising her employer of the events at issue, or to seek legal advice before advising her employer, or to be the first to advise her employer.

[64]We have no doubt that it can make a significant difference in a situation like this as to who conveys news of a charge against an employee to the employer. The Code made it clear that it was the complainant’s responsibility to notify Corrections. The complainant told DSS Gregory that she wanted to be the one to report events to Corrections. We consider it obvious that in a situation like this it will almost invariably be preferable for someone in the complainant’s position to be the first person to inform his or her employer. At the very least, that enhances whatever chance there is that the employer might give credit to the employee for being candid in coming forward with the information. In addition, the complainant ought to have had a reasonable opportunity to evaluate her situation and take legal advice if she wanted to do so before going to her employer. The steps DSS Gregory took deprived the complainant of her autonomy in respect of informing the prison authorities. They also removed any chance she had of taking legal advice before approaching her employer.

[65]Our concern about the situation in this case is compounded by the fact that the information that DSS Gregory held out to the Superintendent was said to establish a compelling case against the complainant (when at least in respect of the charge of using a document, the Police now accept that was not appropriate), and included an assertion that the complainant had been dishonest about the computer (when in fact she had not). Matters are made worse by the fact that the call was directed to the most senior officer of the Prison service in the area, and came from a senior officer of the Police station. Having regard to what had happened and what was at issue, there was a distinct lack of proportionality about that.

[66]On the other hand, we do not see that the way in which events unfolded were such as to deny the complainant any opportunity to take legal advice about the charge of ‘using a document’ before she went to the Police and admitted guilt in that respect. No doubt she felt considerable pressure to resolve the issue very quickly so that Corrections would not take any disciplinary measures against her: keeping her job was of paramount importance to her. But we do not accept that her decision to admit guilt and accept diversion can be attributed exclusively to what DSS Gregory did. Although we have found that his conduct caused her humiliation, loss of dignity and injury to feelings, other factors were relevant to a decision to accept diversion. Not the least of those was that the complainant had been untruthful in her dealings with the Police. If the ‘using a document’ charge was wrong, other (and potentially more serious) charges might have been substituted. The complainant’s eagerness to extricate herself from the situation is understandable. That would have been so even if DSS Gregory had not spoken to the Superintendent at all.

[67]Nonetheless, for the reasons given at paragraphs [60] to [66] above, we are satisfied that the disclosures by DSS Gregory to Corrections on 15 August 2003 amounted to an interference with the complainant’s privacy.


Remedy

[68]In view of our findings we think it clear that there ought to be a declaration made in appropriate terms under s.85(1)(a) of the Act. We therefore declare that the disclosures by DSS Gregory to Corrections on 15 August 2003 as set out in paragraph [24] above gave rise to an interference with the complainant’s privacy.
[69]The only other remedy that is sought is an award of damages.

[70]Section 88(1)(b) of the Act allows the Tribunal to award compensatory damages for interference with privacy in a situation in which the plaintiff has suffered loss of a benefit, whether or not of a monetary kind, and which the plaintiff might reasonably have been expected to obtain but for the interference. The fact that DSS Gregory spoke to the Superintendent as he did denied the complainant any opportunity to be the first to tell her employer what was happening. It also meant that she could not evaluate her position or take legal advice before Corrections learned what had occurred. This is not an entirely hypothetical point, since it is at least conceivable that if the complainant had been given a chance, she might have been able to go back to the Police and persuade them to withdraw the prosecution against her if she made a full and truthful statement (although we acknowledge that the timing of events, and the attitude being taken by the Police, made that a fairly remote possibility). In any event, we are satisfied that the complainant’s autonomy was compromised in these respects. We regard these as involving the loss of opportunities which the complainant could reasonably have expected to have, but for the interference with her privacy.

[71]But at the same time we agree with Mr Martin that, in the end, what DSS Gregory did seems to have made little difference to the way in which Corrections responded to the matter. Corrections came to the view that what had happened did not warrant any intervention, and the matter was treated as closed. No disciplinary action was taken. And (aside from what we see as a remote possibility that the complainant might have been able to persuade the Police to drop the charge against her altogether) this was not a situation in which the whole affair might somehow have been kept from Corrections altogether. The complainant’s obligations under the Code are relevant, but in any event it was inevitable that Corrections would have learned about what had taken place when the complainant’s case was called in Court on 20 August 2003.

[72]In argument, the Police took the position that there had been no breach of the Act and, in any event, no interference with the plaintiff’s privacy. As a result the Police submissions did not address the question of quantum. For his part, Mr Stevens was content to leave the assessment of any award to the Tribunal. He did, however, note that if we were to award damages for the loss of an opportunity under s.88(1)(b), then we ought to bear in mind that in Winter v Jans (Unreported, High Court, Hamilton, CIV 2003 – 419 – 854, 6 April 2004 per Paterson, J, Ms P J Davies & Ms L Whiu) awards of $4,000 each were made to two plaintiffs in respect of facts which he suggested were less compelling that those at work here. Our own assessment, however, is that the present case is less clear. In Winter v Jans the awards under s.88(1)(b) were made to plaintiffs who were left in the position of never knowing what they might have found had they been able to access personal information that had once been held by the defendant about them. In the present case, any chance the plaintiff might have had to persuade the Police to drop the charge against her in such a way and time that her employer would never need to know of it, was very remote indeed. And, aside from that, as we have said it was inevitable that the complainant would have had to deal with Corrections about the matter even if DSS Gregory had not spoken to the Superintendent.

[73]As a result we see this as being a case in which the most obvious basis for an award is s.88(1)(c) rather than s.88(1)(b) of the Act; certainly an award can be fixed under s.88(1)(c) in such a way as to meet the circumstances of the case adequately. We therefore deal with the case under that heading only, and assess our award on the basis that the complainant ought be compensated in appropriate measure for the humiliation, loss of dignity, and injured feelings that she suffered as a result of the disclosures made by DSS Gregory on 15 August 2003.

[74]The approach to assessing an award of damages for the intangible harms of humiliation, loss of dignity and injury to feelings has been discussed in cases coming under or which are relevant in the context of the Tribunal’s jurisdiction under the Health and Disability Commissioner Act 1994 – see, for example, Director of Proceedings v O’Neil (2000) 6 HRNZ 311, L v Robinson [2003] 3 NZLR 499 and R v Eade (Unreported, Auckland District Court, NP 3604-97, 12 May 2000, Judge Robinson) as noted in Director of Proceedings v Peters (HRRT Decision 1/07; 19 January 2007).

[75]There is a collection of Tribunal decisions which discuss the assessment of quantum in respect of awards of the kind we are now asked to make in Evans, Show me the Money: Remedies under the Privacy Act (2005) 36 VUWLR 46. We also refer to the appendix to the decision in CBN v McKenzie Associates (HRRT Decision 48/04; 30 September 2004) and Yeo v McDowell (HRRT Decision 11/06; 29 March 2006 at paras [46] – [51]). Of particular relevance are awards in cases concerning disclosure of information contrary to Principle 11. Our sense is that the evidence of the harm suffered here makes cases like Parker v Ministry of Agriculture and Fisheries (HRRT Decision 9/02; 23 September 2002), B v Commissioner of Inand Revenue (CRT Decision 8/00; 12 May 2000) and Yeo v McDowell (supra) most helpful to our assessment. We also note that in Winter v Jans (supra) the High Court awarded $3,500 to each of two plaintiffs for the humiliation, loss of dignity and injury to feelings that they had suffered as a result of a breach of the Privacy Act, but in circumstances where it was held that the humiliation, loss of dignity and injury to feelings established by the evidence were not significant.

[76]Of course each case depends on its own circumstances. In our view, the assessment of damages in this case needs to reflect the humiliation, loss of dignity and injury to feelings suffered by the plaintiff on 15 August 2003, and the fact that those feelings lasted for some months after the events. Equally, the Police cannot be required to compensate the complainant for the embarrassment she felt when her untruthfulness was revealed, or the fact that she was charged with the offence of using a document. For reasons already given, we have not been persuaded that what DSS Gregory did on 15 August 2003 had the effect of preventing the complainant from taking legal advice in respect of the charge. It is also relevant that the employment issues between the complainant and Corrections had been resolved by the end of November 2003; this is not a case of significant on-going emotional harm.
[77]In our assessment damages under ss.85(1)(c) and 88(1)(c) of the Act should be fixed at $5,000.00. We make an order accordingly.


Name Suppression

[78]What started at the commencement of the hearing as an un-notified application for orders prohibiting the publication of the name and identifying details of the complainant has grown considerably in scope.

[79]The Director now invites the Tribunal to review its approach to name suppression in Privacy Act proceedings in a general way. He asks us to recognise that the importance attaching to freedom of speech and the principles of open justice (as articulated by the Court of Appeal in cases like R v Liddell [1995] 1 NZLR 538, Lewis v Wilson & Horton [2000] NZCA 175; [2000] 3 NZLR 546 and Re Victim X [2003] 3 NZLR 230) do not bear upon the approach that the Tribunal ought to adopt – at least, not to anything like the extent that has previously been imagined. Instead the Director would like the Tribunal to make a practice of prohibiting the publication of names and identifying details of complainants in Privacy Act cases. As part of that, we are also asked to routinely produce Tribunal decisions under the Privacy Act in an anonymised form. The Tribunal is urged to hold itself ready and willing to grant name suppression orders in all cases where it is appropriate, whether or not the plaintiff actually seeks it.

[80]The argument for the Director makes mention of the complainant’s likely concerns in this case, and we will deal with those matters later. By far the most significant concern raised in support of the submissions, however, relates to the suggested effect of a decision refusing name suppression in this case. After discussing s.107(3)(b) of the Human Rights Act 1993, and various authorities that are said to be relevant, Mr Stevens submits that the yardstick by which the issue of name suppression in Privacy Act cases in the Tribunal should ultimately be assessed is: "Would the prospect of a likely disclosure of the sort anticipated here tend to dissuade a future bona fide complainant in a similar situation in future from coming to the Tribunal with their complaint?".

[81]The effect of the argument as a whole is that previously accepted notions in favour of openness should be replaced by the opposite – i.e., in effect a presumption that names and identifying details should be suppressed.

[82]Mr Martin’s initial reaction to the suggestion at the hearing that there should be an order prohibiting publication of the complainant’s name was that the defendant was likely to oppose the application. On reflection, however, the defendant has decided to abide the decision of the Tribunal on the question. Mr Martin has nonetheless filed a full and helpful submission commenting on aspects of the issues concerning name suppression, and drawing attention to relevant authorities.

[83]We should say at the outset that we have not been persuaded to accept the rather fundamental departures from previous practice that Mr Stevens has suggested. We will set out the reasons for our conclusion, and then deal with the discretionary factors at work in respect of the complainant’s particular circumstances in this case below. But we think it appropriate to start by referring to a remark made in the Court of Appeal in Hosking v Runting [2004] NZCA 34; [2005] 1 NZLR 1 at para [99], namely that: "The [Human Rights Review] tribunal cannot grant name suppression."

[84]The remark is clearly part of the obiter dicta of the decision. It appears not to have taken account of s.89 of the Privacy Act, which provides that in proceedings in the Tribunal under the Privacy Act certain sections of the Human Rights Act 1993 apply, including the whole of Part 4 of the Human Rights Act. Amongst the provisions of Part 4 of the Human Rights Act is s.107 as follows:

107 Sittings to be held in public except in special circumstances

(1)Except as provided by subsections (2) and (3) of this section, every hearing of the Tribunal shall be held in public.

(2)The Tribunal may deliberate in private as to its decision in any matter or as to any question arising in the course of any proceedings before it.

(3)Where the Tribunal is satisfied that it is desirable to do so, the Tribunal may, of its own motion or on the application of any party to the proceedings,--

(a)Order that any hearing held by it be heard in private, either as to the whole or any portion thereof:

(b)Make an order prohibiting the publication of any report or account of the evidence or other proceedings in any proceedings before it (whether heard in public or in private) either as to the whole or any portion thereof:

(c)Make an order prohibiting the publication of the whole or part of any books or documents produced at any hearing of the Tribunal.

(4) Every person commits an offence and is liable on summary conviction to a fine not exceeding $3,000 who acts in contravention of any order made by the Tribunal under subsection (3)(b) or subsection (3)(c) of this section.

[85]Section 107(3)(b) may not be worded in terms that refer expressly and specifically to name suppression, but it has always been understood as conferring such a power on the Tribunal. We agree with Mr Stevens that what was said in the Court of Appeal in Hosking v Runting does not bind us to the proposition that the Tribunal has no power to grant name suppression.

[86]To the contrary, a survey of cases in which name suppression has been raised demonstrates that the power to prohibit publication in appropriate circumstances is a significant aspect of the Tribunal’s procedural powers: see, in the context of the Privacy Act, cases like CD v Hawkes Bay District Health Board (HRRT Decision 15/02; 19 December 2002); AB v Accident Compensation Corporation (HRRT Decision 17/02, 24 December 2002); G & H v Commissioner of Inland Revenue (HRRT Decision 19/03, 18 June 2002); DAS v Department of Child, Youth and Family Services (HRRT Decision 45/04; 10 September 2004); CBN v McKenzie Associates (HRRT Decision 48/04; 30 September 2004); SBD v FM (HRRT Decision 33/06; 7 September 2006); QKB & NSN v Commissioner of Police & Anor (HRRT Decision 38/06; 4 October 2006) and EFG v Police (HRRT Decision 48/06; 21 December 2006)

[87]Although the Tribunal’s jurisdiction under the Health and Disability Commissioner Act 1994 stands independently of the Privacy Act, the Health and Disability Commissioner Act adopts the same approach by ‘importing’ the provisions of Part 4 of the Human Rights Act (amongst others) into proceedings under it. Thus from a statutory point of view the Tribunal’s powers in respect of name suppression under the Health and Disability Commissioner Act is no different than that under the Privacy Act. And, again, it has been accepted that the Tribunal has power to make orders prohibiting the publication of names and/or identifying details or other evidence in cases under that Act – for examples and discussion in respect of both interim and permanent orders, see Director of Proceedings v A (Huang) (HRRT Decisions 35/03 and 51/04; 1 December 2003 and 22 November 2004); Director of Proceedings v Jeffery & Peteleigh Holdings Limited (HRRT Decision 40/04; 10 August 2004); Director of Proceedings v SLD (HRRT Decisions 19/04 and 11/05; 21 May 2004 and 27 May 2005); Director of Proceedings v DG (Fan) (HRRT Decisions 2/05 and 3/05, 25 February 2005 and also HRRT Decision 18/05, 28 June 2005); Director of Proceedings v Leighton (KBM) (HRRT Decisions 27/05 and 28/06, 29 August 2005 and 1 August 2006), and Director of Proceedings v Peters (HRRT Decisions 25/05, 9 August 2005; 36/06, 25 September 2006 and 1/07, 19 January 2007).

[88]To complete the survey of cases, we also note that the name suppression power has been considered in cases under the Human Rights Act itself, such as BNK v Trainor (HRRT Decisions 30/03 and 18/04; 6 May 2003 and 17 May 2004) and EF v Toon (HRRT Decision 17/05; 30 May 2005).

[89]A review of these decisions demonstrates that, to date, the approach that has been adopted to the exercise of the discretion in s.107(3)(b) of the Human Rights Act has been one that starts with the principles of open justice, freedom of speech and the right of the media to report judicial proceedings as described by the Court of Appeal in R v Liddell (supra; for a recent and comprehensive discussion about ‘open justice’ and freedom of expression reference can also be made to the Report of the Law Commission Access to Court Records (NZLC Report 93, esp at Chapter 2) and Clark v Attorney-General (2004) 17 PRNZ 162). But where the interests of particular litigants outweigh those considerations, the Tribunal has been willing to make orders. Obvious examples are cases involving sensitive personal health information. That is often a consideration in cases under the Health and Disability Commissioner Act, but not exclusively so. So, for example, in the Privacy Act context orders were made to protect the confidentiality of personal health information in – to give just two examples - SBD v FM (supra) and CD v Hawkes Bay District Health Board (supra). Orders were made in CBN v McKenzie Associates (supra) to protect information that concerned proceedings in the Family Court, and the interests of a child. Orders were made in EFG v Police (supra) at least in part because that was considered to be necessary to give effect to name suppression orders that had earlier been made in the High Court.

[90]We do not accept the criticism implicit in the Director’s submissions in this case; namely that the Tribunal does not take the initiative and raise the prospect of name suppression orders when that seems to be appropriate, even if the litigants do not. It is probably true to say that when all parties are represented by lawyers then the Tribunal is more likely to leave it to them to raise the issue, but where a litigant is not represented then usually counsel for the Privacy Commissioner, or the Tribunal, will raise the issue if thought appropriate: see, for example, CBN v McKenzie Associates (supra) and QKB & NSN v Commissioner of Police (supra).

[91]Experience shows that, of all the Tribunal’s separate jurisdictions, name suppression is perhaps least often raised as an issue in cases under the Privacy Act. We suggest that is because it is seldom a real concern, notwithstanding that the cases come under the ‘Privacy’ Act. We will return to the point below, but we share Mr Martin’s assessment that, notwithstanding that cases come under the ‘Privacy’ Act, most do not involve ‘private’ facts. We refer, to give one example only, to the litigation in Henderson v IRD (see HRRT Decisions 18/03, 27/04 and 42/04, 18 June 2003, 10 June 2004 and 30 August 2004 respectively). Certainly the claim came under the Privacy Act, but it could not seriously have been suggested that any name suppression orders might have been appropriate. Indeed, of the 60 or so decisions issued by the Tribunal under the Privacy Act in the four year period from 1 January 2003 to 31 December 2006, the question of name suppression has been raised in about 8 of them: see the decisions listed at para [86] above. Furthermore, given the way in which applications have been made, as it happens orders have been made in all cases in which they were applied for or raised for consideration. (The precise numbers may be debatable since, for example, some cases have involved more than one decision. We also recognise there will be a few decisions in which, in retrospect, name suppression might have been considered but was not. But even so, reference to the facts of the decided cases and the figures we have given, tend to confirm our sense that there is no fundamental underlying problem about the way in which the Tribunal has dealt with name suppression in Privacy Act cases in the past).

[92]It is important to note that in the vast majority of Privacy Act cases since 2003 the Privacy Commissioner has appeared. This present issue about the Tribunal’s approach to name suppression generally is not one that the Privacy Commissioner has raised with the Tribunal in the past. Nor is there anything in the commentaries we are aware of to suggest that there is a broad issue of practice that needs to be addressed in the context of cases under the Privacy Act.

[93]We add that the argument for what would in effect be a presumption in favour of anonymity in Privacy Act cases (at least for complainants) was put at a conceptual rather than practical level. We were not referred to particular decisions in the past in respect of which it was submitted that an injustice had been done because of the Tribunal’s approach to name suppression, or its failure to anonymise names and other details in any given situation.

[94]The argument that cases under the Privacy Act should be dealt with ‘privately’ (in the sense of ‘privately and confidentially’) has some superficial attraction because the word ‘privacy’ derives from the word ‘private’. But the Privacy Act deals with much more than ‘privacy’, in the sense of ‘keeping things private and confidential’. Of course there are many aspects of the Act that restrict disclosures of personal information, and protect against improper use of personal information by agencies. Even so, we note that in describing the essential aim of the legislation, the learned author of Butterworth’s Privacy Law and Practice puts emphasis on the effect of the legislation for the agencies subject to it:

"The legislation is very much aimed at the behaviour modification of agencies that hold information about individuals. Accordingly, a significant portion of the Act is structured around the Information Privacy Principles, which establish norms of conduct in relation to the collection, handling, and use of personal information. Compliance with these principles is assisted by the rights granted to individuals to have access to information and to seek correction of it."

[95]The long title to the Act also makes it clear that it is intended to do a great deal more than simply assist individuals to keep personal information ‘private and confidential’. Mr Martin referred to principles 6, 7 and 8 to illustrate the point. These are first and foremost obligations of information management. We agree with Mr Martin that the argument for the Director in this respect conflates ‘personal information’ with ‘privacy’ (in the ‘private and confidential’ sense). But, as reference to the facts of the cases that the Tribunal has dealt with over the years demonstrates, comparatively few matters that come to the Tribunal under the Privacy Act involve facts that can be regarded as being of a ‘private and confidential’ kind.

[96]We conclude this part of the discussion with the obvious point that, all other things aside, the first proposition that is articulated by s.107 of the Human Rights Act is that the Tribunal’s hearings are to be in public. The rule is of such general application that s.107(2) goes on to provide what might otherwise have been taken for granted, namely that the Tribunal is entitled to deliberate in private. On any view the discretion in s.107(3) is a departure from a general rule of openness. For that reason alone, we are unable to accept that an outcome in which anonymity is taken as a presumed starting point for any given class of litigants (such as complainants in Privacy Act cases) could be appropriate.

[97]We have not been persuaded that there is any sufficient practical issue about the way in which orders are being made (or are not being made) under s.107(3)(b) of the Human Rights Act in the context of cases under the Privacy Act to justify the imposition, by way of a decision issued in this case, of anything like the sort of automatic anonymisation process that Mr Stevens has suggested. We have not overlooked his submission than in other jurisdictions such as the Refugee Status Appeals Authority, Residence Review Board and Removal Review Authority that kind of practice is used, or that it appears that the Administrative Decisions Tribunal of New South Wales now regularly anonymises the names of plaintiffs. The reality is that practice in New Zealand in respect of Privacy Act cases has been as it is since the Privacy Act was passed in 1993. In our view the kind of change that we are asked to introduce is not one that ought to be introduced without debate at a policy level. The debate should include all those who have a proper interest – such as the Privacy Commissioner and the Health and Disability Commissioner, amongst others. In this respect we stand by what the Tribunal had to say on the subject in BNK v Trainor (supra, at para [39]). In the meantime, we decline to make the changes to Tribunal practice that Mr Stevens has urged upon us.

[98]This brings us to the second significant question raised by the Director’s argument, namely whether the Tribunal’s approach to the interpretation of s.107(3(b) of the Human Rights Act in dealing with cases under the Privacy has been wrong.

[99]We find it convenient to identify and then discuss each of the essential elements of the argument in turn:

[a]Mr Stevens began by drawing a distinction between cases that are decided in the context of an explicit statutory discretion (such as s.107(3)(b) of the Human Rights Act) and those that have been dealt with in common law courts exercising an inherent power (see, e.g., Scott v Scott [1913] AC 417). In the latter case, he submits, the decisions speak of name suppression being appropriate where it is ‘necessary’ in the interests of justice. But s.107(3) only requires that the Tribunal must be " satisfied that it is desirable ..." to order name suppression. This is argued to be a deliberate legislative indication that a lower threshold has been set, and one to be expected given that the Tribunal is set up to deal with a range of human rights issues including cases of sexual harassment and privacy. Mr Stevens also argued that the lower threshold reflects the concern that complainants would be reluctant to enter the doors of the Tribunal if they thought that to do so meant appearing in a potential spotlight of publicity.

We have some reservations as to whether any difference between s.107(3) and the test in older common law cases justifies a decision that the Tribunal should adopt a low threshold for the making of name suppression orders. More importantly, we consider that anything that might have been inferred from any such differences is over-shadowed by the enactment of the New Zealand Bill of Rights Act 1990 (‘NZBORA’), and the way in which the principles of open justice and freedom of speech have been discussed in cases like R v Liddell, Lewis v Wilson & Horton and Re Victim X. And as for the concern that if name suppression is not readily given then litigants might fear to file proceedings, we can only say that it is not something that appears to be borne out by experience. Of course we accept that as the Tribunal we may not be as well placed as the Privacy Commissioner or the Director of Human Rights Proceedings to assess the practicalities. If there have been actual litigants who have decided not to pursue litigation in the Tribunal as a direct consequence of the Tribunal’s approach to name suppression, then of course the Tribunal will not be aware of that. But as we have said, this part of the argument was put at a conceptual level. If there is any empirical data to support the concern raised by the Director, then it has not been presented to us.

[b]Mr Stevens then referred to s.14 of NZBORA, which provides that "Everyone has the right to freedom of expression, including the freedom to seek, receive, and impart information and opinions of any kind in any form". He has noted that the right is subject only to such reasonable limits as can be justified in a free and democratic society (s.5), and that whenever an Act can be given a meaning that is consistent with the rights and freedoms of NZBORA then that meaning is to be preferred to all others (s.6). His submission argues that s.107 simply cannot be given a meaning that is consistent with an unlimited version of the rights and freedoms contained in NZBORA: "It must be taken that Parliament has itself decided that the discretionary powers given to the Tribunal in s.107, including the guiding words that the section contains as to the use of those powers, constitute a reasonable limit upon the freedom of expression that is demonstrably justified in a free and democratic society."

We do not accept this argument, if it is taken to mean that s.107 relieves the Tribunal of any real obligation to be concerned about issues such as freedom of speech and open reporting. To do so would be at odds with the clear legislative direction in s.6 of NZBORA, and all of the recent New Zealand Court of Appeal decisions that have drawn attention to the importance of valuing free speech and open reporting when assessing whether or not publication of any given information ought to be prohibited in any particular case. Nor do we think that is difficult to interpret s.107 in a way that is consistent with NZBORA. Section 107(3) is not an all encompassing power to prohibit the publication of anything the Tribunal chooses. It is a discretion that is given after the primary statutory proposition, namely that Tribunal hearings will be held in public (s.107(1)). It falls to be exercised against a background of the rights and freedoms expressed in NZBORA. Of course there are cases in which private interests outweigh these concerns, and suppression is appropriate. But the effect of NZBORA is to ensure that the competing interests of privacy and publicity must always be weighed up – that, with respect, is the essential point that was being made by the Court of Appeal in R v Liddell (supra, at pp. 546 – 547 per Cooke, J).

[c]The next part of Mr Steven’s argument focussed on the wording of the provisions of the Criminal Justice Act 1985 which provide for the possibility of suppression of evidence in criminal proceedings. In particular, reference is made to the wording of s.138(2) of that Act which confers power to prohibit publication of information if the court is ‘ ... of the opinion that the interests of justice ...’ so require. Those words are contrasted with s.107(3) of the Human Rights Act (if the Tribunal ‘ ... is satisfied that it is desirable ...’). Mr Stevens contends that the differences in the relevant wording are material; and that the Tribunal has a less fettered discretion than do the Courts under s.138(2) of the Criminal Justice Act.

We accept that the subject matter of the individual cases that come before the Tribunal may distinguish them from the kinds of cases to which s.138(2) of the Criminal Justice Act applies. But we are not persuaded that the standard for exercise of the discretion in s.107(3) of the Human Rights Act is so very different from that in s138(2) of the Criminal Justice Act as to justify a conclusion that discussion of the principles applied under the Criminal Justice Act is of significantly diminished relevance under the Human Rights Act. After all, in the end the Tribunal’s objective - just as much as that of any Court considering s.138(2) - is arrive to at an outcome that is in the interests of justice. In our view the broad approach identified by the Court of Appeal in R v Liddell applies to the exercise of the s.107(3) discretion with equal force, and notwithstanding the difference in wording between the two provisions.

[d]Mr Stevens placed some reliance on the decision of Heath, J in Fardell v Attorney-General (Unreported, High Court, Auckland, CIV 2006-404-3638, 1 November 2006). The case concerned the power of a Coroner acting under s.25 of the Coroners Act 1988 to prohibit the publication of any evidence given at an inquest if satisfied that it is " ... in the interests of justice, decency, or public order to do so". The High Court held that the Coroner had erred in the exercise of the discretion because he had in effect added a gloss to the wording of the section, to the effect that the power to suppress ought only to be exercised sparingly because of the open justice principle and s.14 of NZBORA. This ‘gloss’ failed to take proper account of the differences between the Court and the jurisdiction of the coroners. The High Court held that publication of certain information ought be prohibited, notwithstanding that the Coroner had refused to order its suppression.

It is important to recognise what was at issue. There was no suggestion that all of the evidence should be suppressed, or even that evidence that named or identified people ought not to be published. Indeed, having considered the relevant legislation, Heath, J decided:

"In this case, the evidence put before the Coroner included a personal interview with Mrs Fardell (inquiring into personal issues, including the nature of her relationship with her husband), information concerning the financial affairs of the late Mr Fardell, information concerning his medical history and privileged information of a legal nature. While that evidence was relevant to the proper conduct of the inquest, there is no reason for it to be made public knowledge. The privacy interests of the deceased and his family outweigh the open justice and s.14 [NZBORA] principles in that regard and justify a limited suppression order. As there is no legitimate public interest in imparting that information, I intend to suppress it from publication".

With respect, we see the decision in Fardell as having been an orthodox application of the relevant principles, in circumstances in which the privacy of the late Mr Fardell and his family clearly outweighed any public interest in full reporting (at least to the extent to which suppression orders were made). The decision does draw attention to the importance of carrying out the balancing exercise having regard to the particular kind of case that is involved. We also accept that it would be wrong to approach the balancing exercise under the Privacy Act on the basis that the discretion ought to be exercised only ‘sparingly’. The assessment of the competing concerns (on the one hand, the principles of open justice and s.14 NZBORA and, on the other, the particular interests of the individual litigants) must be carried out to its conclusion. If the result is that suppression orders are indicated, then they should be made without further hesitation. But we think it can fairly be said that that has been the Tribunal’s approach to date. As already noted, in all of the recent decisions under the Privacy Act in which such orders have been applied for or raised for consideration, the Tribunal has accepted the concerns and imposed restrictions to meet them. It should not be supposed from the fact that such orders are seldom made in privacy cases in the Tribunal, that the Tribunal is exercising its jurisdiction under s.107(3) ‘sparingly’. For completeness we add that, insofar as the High Court placed emphasis on a distinction between the adjudicative processes of a Court and the inquisitorial processes of a Coroner, the Tribunal’s functions fall very much closer to those of the Courts than the Coroner.

[e]Mr Stevens drew support for his argument from the approach taken by the Courts when dealing with cases involving blackmail, trade secrets and private correspondence. Again, the cases pre-date NZBORA, but in any event we think that - at least in respect of blackmail and trade secret cases, and cases in which commercial and proprietary interests in information are at stake – the considerations have a different dimension than those that are relevant to our exercise of the discretion in s.107(3)(b) of the Human Rights Act in this case. That is not to say that orders prohibiting publication of evidence will never be appropriate in cases under the Privacy Act which involve evidence about blackmail, trade secrets or other commercial or proprietary interests in information, but we suspect that the issues in those situations probably come closer to the concerns that were discussed in Dijkstra v Police (HRRT Decision 16/06; 25 May 2006). As for private coprrespondence, of course one can concieve of cases in which it would be appropriate to restrict publication of that kind of evidence. The decision in Fardell v Attorney-General (supra) shows an example. But even so, we do not see anything in the decisions that we were referred to which seems to us to justify a conclusion that Mr Steven’s proposed test for publication or non-publication of evidence (see para [80] above) should be adopted in place of the approach that the Tribunal has taken to date.
[100]We have not been persuaded that the approach to the exercise of the discretion in s.107(3) of the Human Rights Act 1993 as articulated in BNK v Trainor (supra) has been wrong, or that a materially different approach should be adopted in respect of cases brought under the Privacy Act just because they are brought under the Privacy Act.

[101]We therefore turn to consider the factors at work in this case: what are the considerations that might justify a conclusion that the complainant’s anonymity ought to be protected notwithstanding the principle of open justice?

[102]As already noted, the argument in support of the orders that were sought was put at a conceptual level. Mr Stevens submitted that if the complainant were to be identified then that would be ‘likely’ to cause her ‘enormous distress’, and that (had she known that publicity might follow the proceedings) it was ‘unlikely’ she would have agreed to give evidence at all. But the complainant did not give evidence to that effect either at the hearing, or by way of affidavit filed in relation to the application for name suppression. The need for evidence as to relevant facts in this situation has been noted in the BNK v Trainor decision (supra, at para [63] (d); see also Clark v Attorney-General (2004) 17 PRNZ 161 at para [12]).

[103]There is a temptation to make an order in the terms applied for simply as a ‘line of least resistance’ kind of approach to the matter. The defendant does not, after all, go so far as to oppose the application. But any such inclination must give way to a proper and principled decision on the facts of the particular case. And in making the assessment, it has to be recognised that some level of personal embarrassment or discomfort to parties and witnesses is to be endured: see, for example, Clark v Attorney-General (2004) 17 PRNZ 161 in which the following observation by Lord Atkinson in Scott v Scott (supra) was noted:

"The hearing of a case in public may be, and often is, no doubt, painful, humiliating, or deterrent both to parties and witnesses, and in many cases especially those of a criminal nature, the details may be so indecent as to tend to injure public morals, but all this is tolerated and endured, because it is felt that in public trial is to be found, on the whole, the best security for the pure, impartial, and efficient administration of justice, the best means of winning for it public confidence and support".


And later, with reference to Lord Woolf in R v Legal Aid Board, ex p Kaim Todner [1998] EWCA Civ 958; [1999] QB 966:

"... It is not unreasonable to regard the person who initiates the proceedings as having accepted the normal incidence of the public nature of court proceedings. If you are a defendant you may have an interest equal to that of the plaintiff in the outcome of proceedings but you have not chosen to initiate court proceedings which are normally conducted in public. A witness who has no interest in the proceedings has the strongest claim to be protected by the court if he or she will be prejudiced by publicity, since the courts and parties may depend on their co-operation. In general, however, parties and witnesses have to accept the embarrassment and damage to their reputation and the possible consequential loss which can be inherent in being involved in litigation. The protection to which they are entitled is normally provided by a judgment delivered in public which will refute unfounded allegations. Any other approach would result in wholly unacceptable inroads on the general rule." (p. 978; and as quoted at p 165 of the decision in Clark v Attorney-General)


(We note that, although in this case the Director of Human Rights Proceedings is the plaintiff and the complainant is strictly speaking only a witness, she is hardly disinterested. She will have the benefit of the award of damages (see s.88(2) of the Privacy Act), and we assume that if she had refused or failed to give evidence then the hearing would not have proceeded (c/f EF v Toon (supra)). Her position is not like that of an arm’s length observer of events who is asked to give evidence).

[104]Notwithstanding the absence of evidence, we can accept that the complainant would rather not be identified. Nonetheless we are unable to find any sufficient basis in the evidence to satisfy us that restrictions on the reporting of the proceedings are justified. The facts here are that the complainant was charged with an offence, she admitted the charge, she appeared in Court, and she underwent the diversion scheme. There is nothing inherently private about any of those things. There was no evidence that any of those details, or the identity of the complainant, were the subject of any suppression orders made by the Court when it dealt with her case in 2003. There was no suggestion that name suppression might have been available to her if it had been applied for. Nor was it suggested that participation in the diversion scheme might somehow have given rise to an expectation of anonymity.

[105]For these reasons we decline the Director’s application for orders that publication of the name and identifying details of the complainant be prohibited.

[106]At the same time, we recognise that the Director may wish to take the matter further, and that his right of appeal must be protected in a way that is effective. We therefore direct that, for a period of 30 days after the date on which this decision is issued, it is to be made available to the parties to the litigation only. If an appeal is commenced within that period in respect of this part of our decision, then that status quo is to be maintained until the High Court has dealt with the issue. But if no such appeal has been commenced by the close of business on the 30th day after this decsion is issued to the parties, then the decision may be circulated in the usual way.

[107]For the avoidance of any doubt, we note that the protection offered by this direction is limited. That is because neither the Tribunal nor the Chairperson of the Tribunal have made any interim orders to prevent publication of the complainant’s name or identifying details. Thus if an appeal is commenced, and if the restriction on circulation that is encapsulated in the paragraph above is not thought to be an adequate safeguard, it will be for the plaintiff to take the matter up in the High Court to seek any other interim measures of protection.


Costs

[108]Costs are reserved, and will be dealt with according to the following timetable:

[a]Any application for costs to be filed and served (along with any supporting materials) within 28 days of the date on which this decision is issued to the parties;
[b]Any response is to be filed and served within a further 21 days;

[c]The Tribunal will then deal with the issue of costs on the basis of the materials and memoranda that will by then have been filed, and (unless either party indicates otherwise) without any further viva voce hearing;

[d]If any amendment to this timetable is sought by the parties, and is thought by the Chairperson of the Tribunal to be justified, then we leave it to the Chairperson of the Tribunal to make such changes to the timetable as may seem to him to be appropriate.






_______________ _______________ _______________
Mr R D C Hindle Dr A D Trlin Mr G J A Kerr QSO, JP
Chairperson Member Member


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